Marble Arch Inn
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Travel Blogs from London
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How has this inn rated in the past?
Historical Traveler Reviews Marble Arch Inn London
DO NOT STAY HERE. The deals are cheap but I could NOT believe that I was paying more than $20 for this place -
-small, cramped, dorm like rooms with used furniture
- low ceilings - watch the head
- no elevator
- no message system so the front desk has to physically tell you of calls
don't let the "charmiing" outside facade fool you - this is AWFUL
Small but fine if you're on a budget
Yes, it is small but if you're on a budget of £50 a night that's to be expected!! The staff are typically London friendly and the breakfast is delivered outside your door in a basket which is good if you don't like geting out of bed early! 2 min walk from Oxford street in famous W1 postcode area- I think it's not that bad....and I know there's much worse for the same price. I stayed there and thought it was really the average London hotel but of course if you turn up with 2 suitcases and 2 kids it's not going to be easy.....good for young,single people on a short term stay!
I had read mixed reviews on another site, but my booking was last minute and it was very hard to find places around Marble Arch at an acceptable rate. So I decided to take the venture, it was for two nights anyway and I would be there to sleep only. The people have done their best, this is not against them. In fact, when I left my things there before I could check in they were quite helpful. But I never will stay there again and will recommend it to no-one.
What a complete dump
Horrible. we arrived at wasa dingy hall into a tiny dirty office. He wanted Payment upfront for the 3 nights I said I wanted a look at the room first, well one look and we were out the door. It was the family room in the basment with bars on the windows and a stairwell outside the windows. He refused to give us another room and insisted on charging us for 1 night 95 pounds even when I told him I would post this notice on the website. He said he didn't care! I even told him the picture of the room on the web was not even simular and it said nothing about being in the basement he did not care.
I booked this hotel from seeing their web site and as soon as we arrived in the taxi my stomach lurched! It is the usual B&B type London renovated townhouse (several knocked into one). Yes there are plenty of rooms but only because they're postage stamp sized and if you've brought large luggage with you, don't try to unpack! Once we were in the room our two suitcases and backpacks barely fit in there.
Stay away from this place!
I recently stayed here for three nights with my husband and daughter. We were extremely unhappy. The room was very tiny for three people and was so hot we had to keep the window opened with an ashtray. There was not enough room for our luggage...to open it or store it. It was difficult to get up and down the stairs with luggage and the halls were so small you couldn't open the door without disturbing a neighbor's breakfast bowl of prepackaged cereal, bun and yogurt. There was no place to put clothes and the linens, rugs and furnishings were very shabby. The bathroom was tiny and annoying difficult to use. For the price we paid we got very little. I discovered too late that there are many nicer places costing the same or less. Would never go here again!!!
Family Room not recommended!
The "Family" Room was in the basement and tiny. It was very hot, no air circulation, and too noisy to open windows (facing the street). THe air conditioner did not work. Plus it is beside the "kitchen" so more heat from there. When we advised the front desk, they gave us a fan.
When we decided we couldn't stay, we asked for a refund - but they refused. We offered to pay for the first night, if they would credit the 2nd, but they would not.
We left and stayed at the Holiday Inn Kensington (beautiful - and same price!). We called several times to speak with the manager of the Marble ARch, but were given the runaround. Finally we reached him, and he still refused to refund anything. Not a good experience!
Good for a budget accomodation
The Marble Arch Inn is a cosy little hotel. The location is terrific, about a 5 mins walk from Marble Arch tube station. The refurbishment seems good to me. Of course the rooms are quite small, I've never seen big rooms in London! But it's good value for the price. Yes, the breakfast consists of a basket full of goodies, but I found it far better than breakfast in other hotels. I'd recooment this hotel if you want a budget accomodation, and if you don't expect the Grand Hotel.
A co-worker and I spent a week at the Marble Arch Inn in London in March. The location of the hotel is terrific. It is right off Oxford Street, accessible to buses, taxis, sightseeing open top buses and shopping.The hotel staff was very accommodating, however, the website touts a "million dollar makeover" which was not evident at the hotel. The room's door chain lock was falling off the door and there were numerous cigarette butts strewn about the window box/open doors on the first floor room. The maid staff was efficient and the front desk staff most accommodating. When we checked in the small room they showed us would not do. They gave us a larger room at the same price for our week's stay. Overall with a few minor adjustments this hotel could improve in class.