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How has this inn rated in the past?
- Continental Breakfast
- Swimming pool
- Free High-Speed Internet
- Wheelchair accessibility
- Fitness/Health center
Historical Traveler Reviews Residence Inn Hazleton
Never had a chance...
I have not stayed at this B&B but felt I should write a review after the problems I had with trying to even get information about the place.
When I was planning my trip to New Orleans, I came across the website for Magnolia Mansion. It looked wonderful, so I emailed the information address to request specific prices and to check availability. I waited a week, and when I hadn't heard back, I emailed again. Another few days passed so I decided to call the Mansion. A woman answered the phone and told me that she would have to get back to me with rates. I gave her my name and phone number and waited for her to call. She never phoned me back. It has now been two weeks and I have booked elsewhere.
The service I received while trying to book a room at the Magnolia Mansion was horrendous and I would never again consider trying to make a reservation. POOR customer service. Even if the place is booked, management should return phone calls and emails, especially since the email address and phone number are posted on the website. Very disappointing.
We had a new person on staff in training over a triple special event weekend and I believe she was over whelmed. It was July 4th weekend, Essence Festival and we had a wedding elopement. I was not aware of this until I read this review recently.
Again please accept our apologies. And for the record, we prefer people call us for reservations and room choice rather than email us and this is clearly stated on the Magnolia Mansion website
along with the office phone number and email address. We hope you will give us another chance
and reconsider Magnolia Mansion for your stay on your next trip to the New New Orleans.
Romantic, relaxing B&B
If you're looking for a quiet and romantic place to stay, then I would highly recommend the Magnolia Mansion. Everything was very clean, recently renovated and well-kept. The bed in the Mardi Gras room is the most comfortable I've ever slept in.It's a B&B, not a hotel, so don't expect a 24-hour consierge. But Nemo, the manager, is a very friendly and interesting host who can explain how to get around the cityand make dinner reservations. His suggestions were terrific!If you're looking for some class and relaxation in a bawdy city, this is the place.
A little bit of New Orleans history
What a delightful place to stay!! We spent 4 nites there in septmber of 2003. The owner is greatr and Nemo, the manager, is a real kick. They make excursion reservations for you and the breakfast is wonderful. It is one block from the St. Charles trolley. A 10 minute ride to waterfront or French Quarter. Feel free to contact me with any questions. Chip Brady
Would not choose this B&B again
The B&B was hosting a wedding reception on one of the three nights we stayed there; however, we not informed until we saw the catering staff. My husband was not feeling well and we wanted to stay in our room and order supper in but we were told we could not order in due to the reception. To top the evening off, we had to listen to the very loud DJ with pounding bass until 11pm.I found it comical (days later) that we had to sign off on a list of rules for the house while management showed no consideration for their guests and informing us of an event at the mansion. Other than the reception evening, we found the mansion a bit too quite and we felt we had to walk on egg shells.We were very disappointed with our stay here.
It is sad and unfortunate that her husband became ill on their last night, a Saturday night when a wedding was taking place downstairs. Magnolia Mansion is normally so peaceful and quite that guests sometimes feel they are the only ones in the house. I am glad that they were able to experience the serenity on their first two nights. I sincerely apologize that their last night left such a negative memory of their stay.
Superb Garden District B&B
This is a very special and beautiful old garden district house that has been done up in theme style rooms. The overall feel is very luxurious, like an overdone Victorian house. The rooms are comfortable and large, the decor unique. We stayed in the Vampire Room, which was quite something. The feel of the place is very private -- you can spend time with the owner, or just do your own thing. This is not a high service place like a chain hotel, but if you appreciate a quiet, romantic take on New Orleans, this place can't be beat.
A step back into elegance
We spent 5 pleasant nites at the mansion! It made us realize what a wonderful place New Orleans must have been in the early 1900's. The entire mansion was a wonderful step back in time. From the terrific decor to the best bed we have ever had on a trip,to the great dining room, We had a memorable stay. Holly, the owner was just a delight to be around. The security is excellent. Nemo (John) is funny and waits on you hand and foot. The mansion is spotlessly clean and even though the humidity outside was almost unbearable, it was perfect inside. We fully recommend this mansion to you. It adds so much to your stay in New Orleans
You experienced exactly what I designed Magnolia Mansion experience for. Magical, private, peaceful, historic, clean, comfortable and secure. I hope you come to visit us Post Katrina. New Orleans is still a magical place to stay, and Magnolia Mansion is as you remember it. We have a new staff. They are also friendly hosts (& ghosts). Thank you for your appreciation of this labor of love...Magnolia Mansion
Great place to stay...
We stayed at the mansion July 24th-28th 2003. This B & B is wonderful. The decor is so luxurious it is almost unbelievable! We stayed in the "Vampire" room, I have never slept in a more comfortable bed and wished I could have taken the bathtub home. The St. Charles streetcar is one block away only a 10 minute ride to the French Quarter. The staff were helpful and pleasant. The only downside was that there seemed to be no staff at the hotel after about 7 in the evening, that was a little unsettling. I would recommend this hotel to anyone who wanted a very romantic place to stay!
Rules of the House
Although the house is beautiful, the rules of the home are ridiculous.
No one may come up to your room, turn off the lights at every opportunity, do not put the air conditioner lower than 68, if a guest comes to the parlor, they must be ok'd by the owner. Given that no one under 21 is allowed, you would think adults would be allowed to have guests, especially for the word of mouth to get other business. You get three keys to open the gate to the property, the gate to the door, the front door and finally your room, all of which are locked at all times.
The complimentary parking is only three spaces (no trucks allowed). The parking closes at 10 so you must park on the street if you come in later than that. The continental breakfast consists of three kinds of cereal, some bagels, some fruit that is not replaced daily (by Sunday the bananas were brown and spotty) and a few sweets that looked like unwrapped Little Debbie snacks. The rooms were well decorated and nice (although there is no phone in the rooms and not all rooms have the high speed internet stated on the web-site). The owner was around a bit too much for us, but other guests seemed to like her being around every corner. When we checked out, the gentleman took our keys and checked the room before we could leave. There was no "thank you for coming", "please come again", etc. All he said was, "The room is fine, and you can go."
not for everyone. Magnolia Mansion is a historic romantic peaceful get a way and for those looking for this
kind of experience
Terrific B & B
The Magnolia Mansion was lovely both inside and out. We stayed in the "Gone With the Wind Room" it was large with charming furniture, a king size bed, cable tv, and a well appointed bath. It is in the Garden district near the street car.I would stay again.
Loved the Magnolia Mansion!
December 2002 - The Magnolia Mansion is a wonderful Bed and Breakfast. The beauty of the inside and outside of this mansion is tremendous. Our time spent at the mansion was nothing but a pleasure, very quiet and relaxing. The "resident ghost", Kristian, had a lot of character and was very helpful. The location is prime, not too far away from anything (especially if you ride the St. Charles Streetcar.) We would highly recommend to anyone visiting the "Big Easy", to give this beautiful place a try - You won't be disappointed! We really enjoyed our trip to the "Big Easy"!
TripAdvisor Reviews Residence Inn Hazleton
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