Inns on Bellevue
How has this inn rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Swimming pool
- Wheelchair accessibility
- Business Services
- Free parking
Photos of Inns on Bellevue
Historical Traveler Reviews Holiday Inn Express Mt. Vernon Mount Vernon
Good location but sadly lacking anything else
We arrived in Newport and were offered reasonable rates at this centrally located Inn. Our room was not clean. The sheets were tatty and the lock on the door broken. Management were reluctant to assist and used the advertised low rates as an excuse for rudeness, lack of cleanliness and poor hospitality. I would most strongly suggest that there are better places to stay. The owner appeared only interested in short term financial gain. It was not a pleasant experience.
We make every effotr to address te problems that are reported to us.
Come back and visit us the next time you are in town.
OK - Nothing Special
We booked two nights (min in summer). we called a few days in advance to let them know we would be coming the next morning. No problems. Arrived and they only charged us one night (very cool), but our room was down grade to a room that was $175 when I called 3 weeks earlier to book. He told us that room was nothing special and on the first floor at that time so we booked a $205 room. But getting taken for 30 dollars was well worth not paying an extra night. THey let us check in 3 hours earlier and check out 3 hours late which was very helpful. The breakfast was continental and it was very good. Hotel perfect location about 1 mile to beach and 3/4 to down town. We were in room 7. Room it self was OK. Bathroom was kind of small and depressing. Despite being on first floor very quite on side street. Free parking was clutch. I would probably try this place again, but I cant say id go out of my way to return. If i had the money id go to the hydrangea house next door in a heart beat. Hope this helps. The pictures online were a reasonable approximation of the accomodations.
With our deluxe natural stone bathrooms, Jacuzzi's and suites, we are remain the best value in Newport.
Don't stay here
Upon checking in we discovered we were given the wrong room. We went to ask for another room and we're told there were none available. We then asked for a refund and were refused. Finally, after an hour of going back and forth (during which we were denied when asked to talk to management), we were given a comparable room. However, I have never seen such unprofessional and bad service. Also, the room next door was broken into.
Shower and service was horrible!!!!!!
We stayed in one of their tiny rooms with no working shower. It was a nightmare being that we were there for a wedding! They told us that we could use another shower from another guest room but we had a time limit to use it. We had requested another room but they said they were booked. Unfortunately, their customer service was extremely poor, it was very upsetting. Definitely, not a relaxing visit.
If you have issues, we give a discount on the room or a free night's stay.
It could have been a comedy.. if I wasn't so hot and tired...
Went to the Newport Folk Festival on Saturday, baking in the sun, and was looking forward to taking a shower and recovering with a cool drink, however, when I arrived at the Inn On Bellevue, I was given a key and told to go around back to find my room. (My radar should have gone up at this, but I was exhausted) Went inside, upstairs, but couldn't find my room.. went back down, and then back up , finally went through an unmarked door to find D14.. a hot, stuffy, tiny room with a glaring light above the sink, and a tricky door lock and a window that would not stay open (no screen either). I went back down to complain, and the guy I spoke to - Angel - immediately got fussy at me.. We went around back up the stairs and I showed him the room, the lock and the airless quality.. Angel brought back a bottle of lemonade to prop the window up a few inches.. (like that's really going to cool off this room???) said he'd try to lower the AC (AC? there was AC? but all the thermastates were locked in plexiglass boxes) Then he brought back a floor lamp with a bare bulb (!) to give the room more light.. (!?!). Then I couldn't lock the door.. and when i finally did lock it, then I couldn't open it! I was very unhappy and felt trapped in this hot, airless room. I asked for a discount, then I asked for an upgrade.. Angel said there were no more rooms available.. then he responded by saying, "this is what you get for $150/night, this is a tourist area, we try to keep the costs low, but if you want more than this, go across the street and pay $300 for something better!" ugh.. Finally he got on the phone and spoke with the nice young Italian guy who found a room in their sister hotel for the same price.. a young German woman helped me move my stuff to the other place, but then she couldn't open the door! by this time I was ready to tackle the 3 hour drive back home, but finally the young Italian guy came over and opened the door, turned on the window AC unit full blast and welcomed me in the door. Ahhhh finally.. something nice.. took a much needed shower and came out to see a huge big ROACH clinging to the window curtain~! yikes.. quickly crushed it, and closed up all my bags.. luckily didn't see any other critters.. Then I left for a nice dinner and much needed glass or two of wine..
Beyond the experience with Angel, and the ridiculousness with the tiny airless room with the broken door lock, this Inn could be decent.. it needs a little more spiffing up; (maybe some roach motels??) they have some folks who know what the term "hospitality" means.. their breakfast was wonderful and the young people are very friendly. Just stay away from Angel.. and don't take room D14!!
We arrived..finally. They gave very poor directions. Anyway, we checked in very quickly and got to our shoe box I mean room which was very clean. The A/C unit was running and ironically it had a 1 1/2 inch gap underneath to the outside. As for the bathroom we had nice clean towels but no cold water. The water was so unexpectedly hot my GF burned herself, and it was hot..and I'm a firefighter! We were kept up by the wedding parties across the street at the Viking Hotel (which looked very nice). The location is good. You're close to the Cliff Walk ( walk S on Bellevue to Narragansset Ave, take L to 40 Steps and you're there) which is a must and not too far from the good mansions. We did The Breakers and Marble House which were amazing. You are 2 blocks W of Thames St where everything is. The bars looked fun and the night life was relaxed. We ate at Growleys Pub on Bellevue near Tennis Hall of Fame..great Fish and chips and powerful martinis!! The second night we ate at a place near Christies (inside marina area)..Doyle something..had the lobster roll and it had to have a lb of meat on it and she had the lobster rav and it was amazing. So all in all the food and atmosphere were great and the Inn was adaquete for the trip..for $169 a night what do you expect? It could be a great little place they just need to update it.
Nice and friendly
Stayed at the inn on bellevue for 2 nights, 25/26th october, arrived mid morning and found the place open but nobody around. After 10 mins we were greeted and checked in straightaway.
The room was quaint and nice but could do with a lick of paint and generally smartening up(this was the last week of the season however).
Complimentary breakfast was provided and the service was very good.
Newport harbour itself is only 200yards walk but at this time of year the place was very very quiet.
To summarize i would recommend the inn on bellevue and newport for a couple of days.
No heat or hot water at the Inn on Bellevue
I stayed at the Inn on Bellevue for one evening in October of 2004. The room itself was clean and we had plenty of towels but that is where my good experienc ended. The room was very cold and there was no way to adjust the heat. The thermostat was useless. I also had NO hot water when I used the sink and the shower. I tried to call the desk on my cell phone, (there are no phones in the room), but only heard a voicemail with no after hours number. The next day I went to the front desk to check out and recount my experience and was treated poorly by a man named Angel. He was very rude and told me that I was the only person to complain about the lack of hot water. Basically, his attitude was too bad too sad for you. It was only after I spoke to another desk employee, after I returned home, that I found that one other person did complain about no heat and no water. He then told me that Angel does not care about customer complaints and he treats anyone poorly that complains.
The best in Newport
If you are in Newport just you need to walk to Bellevue Ave , be sure you are across the any other big hotel, you can find the small a european hotel with the best team work, all for you , Gino & Angel made for you the best they can for enjoy your stay.
Arrived in Newport, height of season, no where to stay. Worried!!! No! We were heading towards Aidan Irish Bar, in need of liquid refreshment and while walking along Bellevue Avenue by Viking Hotel we found this lovely Inn. Rooms were very reasonable for location and time of year. Had olde world charm, private bathroom, TV and close to everything, although no coffee maker or fridge, no big deal though as cafe next door!! Most important, FREE parking.
TripAdvisor Reviews Holiday Inn Express Mt. Vernon Mount Vernon
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