Great place!

We had a wonderful stay at the Heron House from March 18-22, 2004. It was very comfortable with a lovely, large, garden room. well-kept and lush tropical grounds complete with a waterfall and fish aquarium. It is one of the friendliest places we have stayed. The staff were smiling, always saying hello, and helpful. The front desk person arranged for bike rentals and taxis, mapped out routes for us, gave us restaurant advice, even told us to take a taxi instead of walking to Blue Heaven restaurant at night since it would be safer. Breakfast was wonderful each day as was Happy Hour. Heron House is so close to everything but tucked far enough out of the way that it is very quiet and private. We slept with our back door open,and even found the little hotel kitty asleep on our couch one morning.(He had slipped in over the garden wall.) We would definitely stay there again. It is a very welcoming place in a great city.

Friendly and Hospitable

March 13, 2004...We just returned from a six day stay at the Heron House. When we first arrived, I didn't know what to expect. (It's a crap shoot when it's your first trip to a new place and one can only hope they haven't made an error as six days is a long time to hate where you are staying) My very first reaction of our room was "I"ve stayed in much nicer places than this for alot less money." There were guests in the courtyard having wine. The atmosphere was pleasant. The following morning a glorious continental breakfast appeared at 6:30 and we were very impressed. It was not your run of the mill bagel and coffee. We began to meet people and also get to know the staff. From that point on, we knew we had made the correct choice and were relieved. If I didn't know better, I would have thought Heron House had personally interviewed all guests and decided that "our group" would be compatible. Our room became our temporary home and we felt very comfortable there. And in a new environment, it's important to feel safe. The staff is amazing. They make you feel like they've known you for years. Jeffrey became my personal tour guide by answering all questions regarding Key West. I so enjoyed his sense of humor and personality. Heron House is convenient to the entire island no matter what your agenda. The rooms are all different and they are clean, well manicured, and pleasant. (Rooms #12 or 47 would be good choices as they are end units with lots of windows.) The fact it isn't a place where guests are strangers in a generic environment is a big plus for Heron House. We left with addresses and phone numbers of other guests with the promise to keep in touch. For those of you who want privacy and nothing but peace and quiet, don't shy away from the Heron House. All guests and staff will respect your wishes. The hospitality is wonderfully refreshing. It was a memorable vacation...we will return.

Paridise Found - The Heron House

Just returned from a trip to Miami/Key West. I booked the Heron House based on most the reviews I read here. I WAS NOT DISAPPOINTED! We were warmly greeted with a glass of wine and were escorted around the lush grounds to our poolside room. The temperature (and lack of bugs) during our stay allowed us to keep the door open in the evening so we could enjoy the beautiful music that played during "appropriate" hours of the day and evening. We loved the wine and cheese in the evenings and the filling breakfast buffet in the breezeway in the mornings. The grounds were very well kept and quiet (there was even an outdoor aquarium), the staff friendly but inobtrusive, and the guests pleasant. Sadly, the orchid gardens were not much in bloom during our late February visit. I would recommend the Heron House to anyone! Well worth the price!

Top Notch!!!

Just returned from a wonderful November vacation in Key West

A true gem in Key West! From the moment I entered the front office a glass of wine was offered and my luggage was quickly wisked away to my room. This lovely, well located B&B is an extremely well run operation - from the top notch service of George and others to the charming atmosphere with its beautiful gardens and pool. Located within walking distance of all the restaurants and shops of Duval St., it is also tucked away around some of Key West's oldest and most beautiful homes.

When I needed some recommendations for restaurants, they came through with flying colors. I had one of the best meals ever, anywhere at a quaint little corner restaurant called Cafe Sole'.

I would not hesitate recommending this place to anyone, regardless if they had already been to Key West numerous times.

Ask for a Poolside room.

AWESOME

Absolutely the best Florida vacation we've had in our 25 years of going down there. Everything about this place was perfect. We will now make the Heron House a yearly visit.

Awesome

My boyfriend and I went to Key West in mid November 2002 and stayed at the Heron House. It was absolutely fantastic. The staff was friendly and accomodating, our room was great and the grounds were beautiful and you couldn't beat the location. I can't wait to go back!

Paradise

I would highly recommend staying at the Heron House. The staff was friendly and courteous, guest rooms were superb, setting was very romantic and relaxing. The orchids and waterfall were amazing. I will definitely return.

Bad Attitude at Heron House

I have stayed at Heron House several times over the past 4 years.I am surprised that Heron House has received the high reviews here. Yes, there are some nice rooms and the physical space is relaxing. AND, I would stay there for these reasons alone (even though the furnishings are tacky including the high-end rooms).BUT, I have had such a bad experience with staff and management over the years that I have given up... a very bad attitude... I would not write this had I not had bad expreiences the last 3 times; I had my best experieence my first time and hoped the others were abberations. But 3 strikes and they're out...

Great Hospitality!

We stayed at the Heron House in June for our honeymoon, FANTASTIC! The afternoon wine and cheese was a nice touch as were the rooms and pool area. The only little problem was the parking but that is what Key West is all about. We would definately recommend this spot for a quiet, romantic stay.

Truly Amazing Place

What a truly amazing place, the staff was great and the grounds were glorious. I couldn't believe the attention to detail in the rooms, granite, marble and stain glass everywhere. Breakfast and happy hour were wonderful.