Hacienda San Angel
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Historical Traveler Reviews Hacienda San Angel Puerto Vallarta
We had a fantastic time at the Hacienda! We were continually amazed from the time we arrived until the time we left. This is a beautiful hotel and, by our estimation, the nicest place in town. The staff is welcoming, the food is good, and the longer we stayed the less we wanted to leave.
Most amazing hotel EVER!!!
Hacienda San Angel was hands-down the nicest hotel I've ever been a guest of. Every detail, from the decor to the food and staff, was exceptional. We were treated like royalty from the minute we arrived to the minute we left. Each room is different but equally beautiful; you can't really get a bad room. Make sure to try the warm chocolate cake, which we had every night after dinner, and the lemonade (more like limeade) was homemade and fantastic. The calamari & ceviche were excellent as well. I plan to return to Hacienda San Angel as often as possible!
Better than the reviews
After reading the reviews here and at other sites we decided to try the Hacienda San Angel for our 4 night stay in PV. I am tempeted to write a scathing review hoping no one else will visit but my conscience (and my wife) demand that I report I cannot recommend this hotel highly enough. We are usually Four Season resort types and found this to be an incredible breath of fresh air that will likely change how we travel in the future.
We stayed in the Celestial Suite which I would also highly recommend. The view was spectacular, especially the palapa patio. We found the concierge (Rocio) to be invaluable in helping find more "local" types of restaurants in which to dine. Barcelona followed by Trio were our favorites. She also helped arrange a wonderful driver to take us around one day. The staff was all you could ever hope for. Try one of Javier's special Mojito's by the pool and you will be hard pressed to find a better spot in Mexico.
The hotel sits higher than the church and malecon below so venturing out on foot was never an issue. After a big meal and a few drinks we were guilty of taking a cab home a couple of times to avoid the 90 step walk up. Make sure you have a map or can explain to a cabbie where you are going as we found many did not yet know of the hotel, which is probably a good thing. Sneak out to the Malecon on the weekend evenings after most of the tourists have headed home for some wonderful entertainment and people watching. There are families out everywhere and the local people are kind and helpful.
We found the bugs and mosquitos to be no worse than Houston. While not a social butterfly we found Janice, the owner, to be open and receptive to conversation. My only warning is that she is remodeling a 4th property which will be open in November some time. There was some occasional hammering as part of the construction. Such is progress.
All in all, one of the nicest places we have ever stayed.
One of the Best Experiences I've Ever Had
I tried to go through the other reviews to see what I could really add. To understand my point of view I think you should know I am a pretty average school art teacher married to another school art teacher. We have stayed in everything from no-name budget motels to 4 star luxury resorts and are able to put into perspective different environments. This recent trip was our first to Mexico ever and was for our 1 yr. anniversary. We stayed 2 nights at the Hacienda, drove ourseleves 3 hours south to El Tamarindo and then came back for 1 night at the Westin. (You can read those reviews too). We just got back home last night so it is all fresh in my head.
From the moment we arrived we were met with some of the friendliest people. Everyone was fantastic and also (to a mixture of disappointment and relief) spoke fairly good English. We arrived early and as we settled into the main living room, were served delicious drinks as the concierge talked to us about our stay. He took our order/requests for breakfast the next morning and asked if we needed anything. We felt very much at home. Plus there are 2 very cute older dogs belonging to Janice the owner, that also served as company.
Our room, Angels View, was amazing. We were actually able to see all the other rooms as the doors are left open if vacant. They all looked just as they did in the photos if not larger. For good views I would probably suggest Angels View, San Miguel Suite or the Celestial Suite. They seemed to overlook the city the most.
The other areas of the Hacienda were great. You could have a meal served to any area of the property; your room, the pool, a balcony. As for the pools, I can only say that I'd died and gone to heaven. And I'm an agnostic! The water was clean, warm, and the surroundings of the 2 pools and rooftop jacuzzi were breathtaking.
As for the food, the chefs were world class. Living in Chicago, I've eaten in many terrific places but the chefs at the Hacienda were probably some of my favorite. As a vegetarian, I was concerned that there would not be a lot for me to eat but at the Hacienda (and in Puerto Vallarta) there were many options. Not only did the chefs here take care in the taste of the food, but the presentation was top-notch. Portions were large and the prices were actually shocking. Usually at a hotel of this quality, something as simple as a burger can run $10-15 or more. I noticed here they were more like $7. The cuisine included some Mexican specialties but also a more mediterranean selection. A lot of seafood, pasta, etc. All in all, a culinary delight.
Okay, now for things that were either an annoyance or something others may want to know...
The breakfast I said we ordered the night we arrived, never showed up the next morning. The houseman said he called our room but we never got the call and we were in our room waiting. Not sure what happened but when we went to find out, they were more than willing to fix us whatever we wanted to resolve the issue. I do think there were some communication issues which may have added to it.
We didnt really have hot water in our shower during our stay. We called but never really got an answer. Dont know if it was like this in all the rooms or just during this season or possibly a Puerto Vallarta issue? It wasnt freezing...just never got more than luke warm. I like hot showers.
Mexico has lots of little critters. There were a fair amount of small salamander-like lizzards running around the place. They mostly stuck to the ceiling and would run if you came near. If you left your patio doors open, they would be in your room too, so if this bothers you, beware. I found them charming and never really an issue.
Then there is Janice. She is the owner and I believe American. In our email communications she (or whoever signing their name as Janice) was very pleasant and friendly. When we got there, she was always around as I think she may live there or nearby. It certainly feels like a bed and breakfrast in a way. I didnt really feel the same amount of warmth coming from here in person as I did in the email but she was certainly pleasant. She let another guest call the US for free on the phone to check in with family and called a doctor for another guest who had gotten ill during her stay (from a bad taco stand somewhere in the city). During the nightly cocktail hour (with live traditional musicians) she would come and sit but never really talked to anyone. (This was a really fun part of the Hacienda. We met all the other guests and mingled.) Overall I wouldnt base my opinion on the mood of one lady (even the owner) who I really didnt see very often.
Lastly, a note of PV. It is VERY hilly in the area by the Hacienda. If you have any issues with walking up 50+ steps or large steep hills, I would plan on getting a cab. You get used to it, but on a hot August day, it certainly doesnt make for the best time. The hacienda seemed to be at the top of a hill on all sides so there is no way to avoid the issue if staying here. Perhaps just a concern to those with any health issues.
All in all, a super place with great food. I would definately stay here again and wish I could live in a place so arichetectually, aesthetically, and historically beautiful.
Style and Elegance
My stay was so amazing as I was treated like royality.
This boutique Hacienda has warm energy along with its natural charm offering the finest in Luxury. I sure enjoyed having privacy while relaxing at the outdoor pool this was so refreshing. The staff are very friendly as I felt at home and the owner is such a lovely person.
I spent two days and enjoyed every minute as I spoiled myself to some tasty gourmet food prepared from the kitchen. I was hooked! Not to mention the Margaritas are to die for.
I am in love with this magical property and I look forward to having my upcoming yoga retreat in the later part of September. I hope to see you there.
Diamond in the Rough
Hacienda San Angel is a treasure in the heart of Puerto Vallarta. Centrally located, we walked to Los Muertos beach, the local markets, and the excellent restaurants. When we arrived to the Hacienda we were warmly greeted with a drink and freshly made guacamole. Mmmm! The rooms were cozy, comfortable and exquisitely decorated. Jose Luis, Jaime, and Javier were all welcoming and very accomadating. Unfortunately we did not get the same feelings from the owner of the hotel. We often felt like we were intruding in her home. When we booked our room, we initially booked a more expensive room, but when we arrived we loved another room better. We were allowed to switch rooms, it was the low season and there were only 2 other couples staying at the Hacienda. However when we got the bill, we were still charged for the more expensive room. When we questioned her, she stated that it was because we had book the expensive room originally. While we loved the Hacienda and all of it's quaintness, we did not agree with the way the business was conducted.
Romantic fantastic one of a kind
My husband and I stayed at the Hacienda San Angel in December of last year, and had the San Miguel suite. The terrace overlooking the town (adjacent to the San Miguel suite) is the best place in PV; you won't want to leave it. During this trip we also stayed at a condo at Playas Las Gemelas, and at the small 'hotel' in Yelapa, and each experience was fantastic. But for a feeling of living in an old Mexican town, in a villa filled with antiques and artwork, and absolutely heavenly beautiful, the Hacienda can not be beat. It's within walking distance of every part of PV that you'll want to explore, and definitely not in the middle of a million tourists and high-rise hotels (which we try to avoid as much as possible). I've travelled around the world and stayed in first-class resorts, and the Hacienda is a unique and fantastic experience. One of my favorite memories of that trip involved sitting on the terrace overlooking the city at night, listening to the sounds of PV -- dogs barking, church bells ringing, live music from nearby parties -- drinking tequila and absorbing the feeling of this delightful town.
We would definitely stay at the Hacienda again, and give it our highest recommendation.
The Nicest Place I Have Ever Stayed In
I have traveled the world and like very nice hotels. This is one of the nicest! The service, the food, and the decor/ambiance is amazing. Janice (the owner/creator) is brilliant.
This is a wonderful small hotel. It's almost like having your own villa. Everything is exquisite - the art, the rooms, the food, the service, the views, the pools and hot tub. I've stayed in the large hotels in PV and nothing compares to this for a romantic, elegant, quiet getaway. However, if you are looking for noisy/children-oriented/swim-up bars this is not your place.
Heaven On Earth
For the sophisticated world traveller, this is the place to stay in Vallarta. If you're looking for a high rise on the beach with 800 rooms and dirty diapers in the pool, please look elsewhere.
Situated directly above the main cathedral, Hacienda San Angel sits perched above the city and ocean like some fabulous palace out of the past. This is a hidden gem with an unassuming facade, but once inside, heaven (and a cool cocktail) await.
Janice Chatterton has turned three of Vallarta's older homes into an art-filled sanctuary worthy of royalty. The front house once belonged to Richard Burton. All three homes have been interconnected using open courtyards filled with fountains, flowers, sculpture and antiques.
Ms. Chatterton's passion is the Spanish Colonial period and her exquisute collection of paintings, statues and antique furnishings transport you to another time and place. The two swimming pools are so absolutely drop-dead gorgeous that they are worth the price of a night's stay alone. The rooftop jacuzzi overlooks the entire town of Puerto Vallarta, the Bay of Banderas and the town below. This gem of a retreat is a walled-in paradise that will transport you to another time and place, yet should you wish to explore the riches of Vallarta, the heart of town is only footsteps away.
I have been to Vallarta and its environs over 15 times in the last 5 years, and have traveled extensively in Mexico and Central America. I have never been happier and more relaxed than I was at the Hacienda San Angel. If you appreciate fine art, stunning surroundings and true luxury, this incredible bed and breakfast may just be the place for you. If, on the other hand, you just want to drink cheap watered-down alcohol 24 hours a day with hundreds of strangers on a narrow, rocky beach, try the hotels out by the Marina.
Please e-mail me for any additional info.
TripAdvisor Reviews Hacienda San Angel Puerto Vallarta
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