Greystone Manor

Address: 2658 Old Philadelphia Pike, Bird in Hand, Pennsylvania, 17505, United States | 3 star inn
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This 3 star inn, located on 2658 Old Philadelphia Pike, Bird in Hand, is near Dutch Wonderland, American Music Theatre Lancaster, Amish Farm and House, and Balloon Flights Daily by The United States Hot Air Balloon Team.
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          TravelPod Member ReviewsGreystone Manor Bird in Hand

          Reviewed by jizmo

          Beautiful bed and breakfast

          Reviewed Mar 19, 2011
          by (11 reviews) Melbourne , Australia Flag of Australia

          Wonderful location in bird in hand.
          Beautiful gardens and clean, comfortable lodgings.
          The owners were fantastic and provided a most delicious breakfast as well as great advice for activities. I will be here again.

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews Greystone Manor Bird in Hand

          Enjoyable Getaway


          This was our first stay in Greystone Manor, but hopefully will not be our last. We enjoyed the lovely home and friendly staff. The grounds were beautiful and our room was quaint. This was the perfect time of year to enjoy Lancaster County, and our weekend getaway at Greystone Manor was relaxing and enjoyable!

          Will go again in September!


          We had a great time. The room and grounds were clean and neat. We enjoyed the breakfast as well, great food and atmosphere.

          Can't wait to go back!

          Inn was nicely landscaped


          We would love to have stayed in the old inn but instead were lodged in the carriage house. The carriage house room was nothing but an average motel room. You had to step up to go to the bathroom which would be a problem if you had to go real bad in the middle of the night and risk tripping on the step and falling flat on your face or else missing the step when leaving the bathroom and falling on the nightstand. In the bathroom itself, there were only tiny guest soaps not large enough to take a bath with. Concerning the tub, there were no safety mats or strips to prevent you from slipping and falling in the tub for that matter there were no safety bars to hold in case you did fall.

          We loved the place!


          We were driving along to our pre-made hotel reservation, when we saw the Greystone Manor Inn B&B and I said "I want to stay there." It was an old mansion up on a hill and was exactly the kind of place you want to stay in. We were greeted by Wade, got a great deal, were showed an adorable room upstairs and took it. Wade carried our luggage upstairs for us! We felt they had thought of everything for their guests. There was a small fridge for the guest's use if needed for our own things. We could have coffee, hot chocolate and (my favorite) chai tea (absolutely delicious) anytime you wanted it - available all day. The public rooms were very nice. The breakfast was excellent: Cinnamon rolls made by an Amish woman, baked apple oatmeal - the best we've ever tasted, waffles, biscuits and gravy, etc. Certainly plenty to eat.

          We could not have been more pleased with everything about the place. Wade and Angie were friendly, but not intrusive. As I read the other reviews, I believe they're written by bitter grumpy old people. It's as though they were looking for something to complain about. Or maybe it's impoved since they stayed. I would highly recommend this place to everyone. And we live on the water in Newport Beach, CA - it's not like we don't have high standards. For the price it was an excellent value and I was very impressed with how hard working Wade and Angie are.

          Not the best B&B we've stayed in.


          When we arrived we were greeted by the inn keeper. She was pleasant enough. She checked us in and showed us how to use the combination door lock and told us when breakfast was. We went up to our room, which was in the mansion, and were happy with the looks of the room. It was nothing exceptional but it was nice. Later that evening after getting back from dinner we thought we'd relax and watch some TV. The TV had some major issues though. While we were watching it, it would start to make this horrible noise and the picture would be messed up that you couldn't see what you were watching. It's a good thing we each brought a book along to read. We had a good nights sleep in the bed. It was comfortable and we had enough pillows. The next morning we got up and got ready, looking forward to a good breakfast. We got downstairs and entered the dining room. Angela greeted us and told us the coffee was over in the corner and there was juice in the fridge. This was the first time we've been at a B&B where you had to serve yourself. The breakfast consisted of pancakes and sausage. A few donuts on a plate and a few little muffins on another plate. It could've been improved by serving some fresh fruit to start with and maybe adding some hash browns or homefries with the pancakes and sausage. To sum it all up- We had a nice stay there but were disappointed with the breakfast. It wasn't long before we were ready for lunch!

          Travelers Beware


          My husband and I seek out B&Bs in historic buildings. Unfortunately we found the Greystone Manor Inn before I found the Tripadvisor website. It was by far the worst experience I have ever had in a B&B.

          Initially we were impressed by the Manor and the beautiful grounds. We were checked in by an elderly employee who was odd but friendly. She did tell me that the owner was returning soon. After going for a walk I passed into the small foyer where multiple pamphlets were displayed. The door to the outside was open when I passed into the foyer and I left it open. The keypad locked door was ahead of me and closed. The owner appeared, barefoot in a grubby T-shirt and shorts, declaring that "People must have been brought up in a barn to leave doors open." I had never even met her. This was her "greeting" to a guest ! !

          We were tired after a long trip and when I turned down the bed I was dismayed to see that the sheets didn't look very clean and they were the thinnest, pilling sheets I had ever seen. The pillows were lumpy wads. There was no mattress pad on the bed, the sheet was too small and had dead elastic. As a result the fitted sheet kept pulling off, leaving my husband an I on the bare mattress. Since the air conditioning had definitely been turned off we were left to sweat on the polyester mattress cover.

          Breakfast: I felt sad to see a tacky refrigerator installed in the beautiful wood paneled dining room. A very small piece of sodden quiche and a spoonful of scrapple was breakfast. If it hadn't been Labor Day with the threat of awful traffic to get home I might have bailed out right then and let them keep our $130 for the second night. Maybe they count on that.

          We went off to spend the day but as we were tired we got a salad take out lunch and returned to the Inn to eat on the second floor porch ( one of the attractions was that our room had access to this porch ). We discovered that the bed had been made up with the same linens even though I had told the innkeeper that the sheets were too small and she replied that she would let the maids know. I scouted around and found two hispanic men cleaning on the third floor. I asked one to accompany me to our room and explained to him ( I speak a little Spanish ) that the sheets were too small. I stripped the bed while I waited for him to return with more linen. He returned and we made the bed together with equally dismal linens that were slightly larger but (we found later) equally dead elastic. I was appallled to see the crusted ?? on the blanket ( hadn't noticed it the day before) and had the housekeeper remove the blanket, guessing correctly that it would be hot again that night.

          I joined my husband on the porch for lunch and returned to the room to find the innkeeper on a stepladder installing valances over the windows which were hung with filthy lace curtains. It was a 10 minute job which might have waited until the room was not being used.

          The pool was beautiful but it seemed like the filter wasn't on as there was a lot of debris. The hot tub was full of dead flies.

          Breakfast day 2 were 2 tasteless pancakes on a plate the same size so that if you thought of putting some of the cheap syrup over them it was likely to flow onto the table.

          We tried to be as pleasant as we could but the innkeepers ( who never introduced themselves ) were clearly annoyed by guests. The woman in particular should get out of the B&B business as soon as possible.

          Thanks Tripadvisor for giving me the opportunity to recount this terrible experience. Knowing that others might avoid a similar fate helps me put this in my past.

          Never Again


          I completely agree with all previous reviewers. As I tried to find a nice place to treat myself and family after finishing business in PA, I found this mansion lacking of any kind of charm. The only two positive things were the grounds (beautifully kept) and the free buggy ride ticket we got. The ride was one of the highlights of our trip.

          Two months before all reviewers, we were hosted by the same bare foot lady in lousy T-shirt and shorts. She also raised her voice at me complaining my dog wasn't welcomed in the patio area (again no sign explaining that). Also for us, breakfast was really awful and scarce. Plastic plates and utensils were in order in the mansion. A small old fridge had about one opened can of juice at the most. We felt pushed out the door from breakfast (we arrived at 8:30am) and they have this policy that if you don't leave right at 10:30 am you need to pay $25 per hour. In short, we didn't feel relaxed or well hosted in this place at all.

          We felt it was a very unfriendly place run by a young odd couple with a baby. They guy, I have to admit, tried to be nice to me a couple of times and made conversation, but he seemed to be trying really hard, as if he was uncomfortable in his role of host.

          Being a working mom of a tod myself I understand the difficulties of managing both responsibilities, but one should try their best to be as professional as possible, even if working from home.

          Not Returning!


          As with the last two reviewers, my friends and I found the management extremely unwelcoming. When we arrived, there were a few people sitting around an outside table. It wasn't until we were inside that one got up and announced he was our host. It went downhill after that. We'd been told that twenty minutes notice was required to warm up the hot tub. One night, at 8:15 after returning from dinner, we asked that it be turned on. The answer was it's too late, even though signs indicated that the hot tub stayed open until 9 p.m. We'd been warned by other guests about the breakfast so we inquired as to the next day's fare. At eight-fifteen, we were told that she didn't know yet. Well, should have taken that as a hint, it was some sort of oatmeal/granola type hot cereal. ( The previous day's hot breakfast had been two small pancakes.) We headed to The Amish Barn and had a great breakfast for $3.00.

          Although the rooms were clean, they seemed to be getting tired. Towels were of the clean your car variety; thin with holes. Breakfasts were as reported. One of our party asked for cream and was told to check the refrigerator. When asked about juice, we again were told to go in the refrigerator where we found types of fruit drinks. Presentation was lacking as was seating for the guests. The eight to nine breakfast hour was troubling as well.

          Like the past reviewers, we felt that we were bothering the innkeepers. At breakfast, they did stand over us as if waiting for all to leave so they could get on with their days. Although it was cool enough to open the windows, another guest told us that it appeared the air conditioning was turned off in the night which was her experience during the previous few sweltering days.

          The grounds are beautiful, but that does not make up for the lack of hospitality. All of us have stayed at Bed and Breakfasts in the past and never had an experience like this. In summary, the innkeepers just don't seem to be suited for the beautiful grounds and wonderful countryside. This was our second time here (the first time had been somewhat more friendly) and we won't be returning. One thought - call it a motel and eliminate the breakfasts.

          Totally Agree W/ The First Rater!


          I came here to write a review of this B&B since the last time I checked no one had, and low and behold the first rater coveyed my sentiments exactly. When we arrived we were a little early (about 30min) on Friday but she did let us check in. I did find her manor with us very un welcoming, blunt and matter of fact. And she was barefoot and dressed in a tshirt and shorts which I personally found unprofessional. We actually stayed in Room #1 which was the best they had. It was nicely decorated and romantic. It had a antique style bathrub and separate shower, which was nice. The bed was hard for my taste, but I dealt with it. It was freezing in the room at night and I did not want to move once I got under the covers. But that first night wasn't the worst.

          The worst began when we went to their so called breakfast. Now it was only from 8-9 which I thought was too early and too quick. We got in the dining area at 8:30 and I'm assuming we missed all the goodies because when we arrive the only hot dish was something that looked like hashbrowns w/ cheese and peppers which they pegged as an authentic "dutch" favorite. Instant oatmeal I spotted in a corner, some fruit in a bowl that could've easily been for decoration as it was eating and the juice was some generic cran-apple juice in a CAN. You had to make your own toast if you wanted it, and the Inn Keepers were standing around by the kitchen door like they were waiting for every one to just leave so they can clean up. We left that in thinking "what in the world was that??" because it certainly wasn't a breakfast. So we went up the street to the breakfast buffet at Bird In Hand Restaurant.

          Our 2nd night we stayed in the carriage house, room 11. This is when it went totally south for us. The decor was not all that but it didn't matter much b/c we saw the photos on their site. There was a bed, chair, 19" TV simple and clean. Now it was sweltering outside and I had the worst headache ever, so I laid down to take a nap. This was the hardest bed I've ever slept in, in my life. If i wasn't so tired that afternoon, I wouldn't have been able to sleep. The A/C appeared to go on and off. And once we returned from dinner, it must've stayed off. We went to bed that nite and I managed to sleep maybe and hour or two but after that I was up for the rest of the nite. I could not find any comfortable position in that bed, and I was literally in pain from having trying to find a spot. I ended up sleeping in the somewhat less hard chair next to the bed and even that was after the sun came up. Once my fiance woke up around 8 or so and asked was I ready to go I was like, you're lucky I didn't wake you up at 3am to drive us home! We packed the car and dropped off the key in their little basket and bailed! Never to return!

          What I thought was really sad is, this house, the mansion was beautiful. It was just like the pictures, very nice and historic looking, lovely grounds, great pool (although we didn't partake), but it was totally spoiled by bad patrons and beds that could've been easily made comfortable by a simple foam mattress pad. And who can't cook simple bacon and eggs?? This should just be called a Bed because there is no breakfast!

          The Worst B&B I've ever stayed in. Terrible!!!


          I stayed in one of the Greystone Manor Inn's "dog-friendly" rooms in the Inn's carriage house, not the mansion in all the pictures. I had expected some amount of charm from the room, or at least some friendliness from the owners, but there was neither. The owners were very unfriendly to me upon my arrival, because I had allowed my leashed dog into a cement area where they didn't want him (there was no sign). They lectured me about their rules rather than welcoming me to the Inn. The room itself was hideous, worse than any chain motel I've stayed in. There was no soap provided, no phone to call the owners to tell them the A/C wasn't working on a 100 degree day, one of the blankets on the bed was very torn and cigarrette burnt, there was indoor/outdoor carpeting on the floor, a tiny TV, the cheapest of all possible toilet papers, an uncomfortable bed with too few pillows and stained sheets, and curtains that K-Mart would be embarrassed to sell. I have come to expect brochures and suggestions of things to do in tourist-y areas, but there was nothing in our room, nothing I saw in the coomon areas, and poor conversation from the owners. When everyone was disucssing the A/C at breakfast (some were way too cold, some, including me, were too hot), the female owner said that menopausal women tend to be hot no matter what they do--which I found offensive to everyone, and I'm not menopausal. The breakfast was "strawberry French Toast"--Wonderbread with a bit of egg and cheap jam--instant oatmeal, and marginal fruit. There weren't enough seats for everyone to eat breakfast, as well as a major lack of seating in the common areas--before check in, people were standing around outside in the horrific heat because they wouldn't check anyone in until exactly 3PM. We paid $99 for the room, which I found to be an incredible rip off given the amenities and poor hospitality provided. I would recommend the Red Roof Inn over this place for people with dogs, hands down, or just people, anytime.

          TripAdvisor Reviews Greystone Manor Bird in Hand

          4.00 of 5 stars Excellent

          Travel Blogs from Bird in Hand

          Niagara to Lancaster

          A travel blog entry by maccaj8 on Oct 01, 2015

          1 comment

          ... avail.

          it was a magnificent drive, the colours are really showing, so beautiful. A bit hard to get photos with speedy Gonzales hacking along in the bus, got a couple of shots.

          we drove through the Appalachian Mountains along the Susquehanna River, this river runs all the way into Chesapeake Bay, just the best scenery. It is beautiful farming country. Saw some reindeer. We went on back roads, saw some beautiful little country ...

          And we are off

          A travel blog entry by suemeisenhelter on Sep 29, 2015

          Our driver and friend, Bill Krouse, picked us up at home and drove us to Dulles Airport in Virginia. We left home about 2:30 pm and arrived at Dulles Airport at about 5:00 pm. The traffic wasn't too bad. We ate dinner at Old Dominion Brewing Company in the airport. The next stop is ...

          Fall fun!

          A travel blog entry by dianelbrown on Sep 17, 2015

          15 photos

          ... surprised at how quickly the landscape changed into rolling hills and wide open fields with predominantly corn crops grown by the Amish people. We had supper at the local Texas Roadhouse and called it a night. Our first day (Friday) was more than a full one starting with a two hour horse and buggy tour which stopped at two Amish run businesses which showcased the Amish quilting talents and other handcrafts. Our guide Ben was a proud ...

          Another tough day!!! And Lisa's Birthday

          A travel blog entry by jdobson on Oct 27, 2013

          1 comment, 10 photos

          ... all scrumptious.

          From there we went to Shoe Carnival and left there with 4 pair of shoes between us. We were very restrained. Then onto Walmart to get some bits for a light tea, soup and cheese and biscuits and then a few other odds and ends.

          We then left the shops and headed back into the country for an easy relaxing drive back to Bird in Hand. Left the hotel about 10 and arrived back at 5 pm.

          77. The Simple Life

          A travel blog entry by sarahandblairnz on Apr 20, 2013

          14 photos

          ... in the lane. As a driver from a country that drives on the left-hand side, Im used to sitting to the right of a lane, but now driving on the other side of the road I have to position the car so that Im sitting to the left of the lane. By the time we got to Philadelphia I was starting to lose it and in a fit of panic drove astride two lanes over the Benjamin Franklin bridge, with people tooting at me all along the way. By then, Id had enough of driving ...