El Portal Sedona Hotel
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Historical Traveler Reviews El Portal Sedona Hotel
I now know what you mean
I looked at all the 5star reports for this place and then read the one star complaint from the Seattle Reviewer and decided to disregard this as a problem with the reviewer's attitude rather that the Hotelier. However I have now had an exchange of emails over a potential reservation that has left me with the distinct impression that this proprietor feels that visitors are really an unfortunate necessity when running a hotel. Emails were curt and clipped. Possibly as I had the audacity to ask for a discount for a multiple night stay. My last email was not even replied to. This place may well be a well run ultra efficient establishment I don't know. What I do know is I would hate to stay here and have to deal with this proprietor over a complaint or a problem. You might find your luggage on the sidewalk. I stress this is just my gut feeling over a few short emails but I deal with people all the time and trust my instincts. Think I'll stay elsewhere.
Best of the Best in the West
I've been nesting at El Portal since it first opened and believe it to be one of the finest getaway experiences imagineable. First rate in every department, all rooms different and beautifully appointed. The cuisine has all the finesse of a gourmet talent applied to substantial food. And the subtle music they so softly play is very thoughtfully programmed.
If you love someone, take them to El Portal.
Worth Every Cent
How incredibly accommodating! My small group needed some special accommodation. I was elated to find that what I expected to pay additional for had been included in the cost of our stay.
Chef Eden (and her New Yorker husband) could not have worked harder to make our stay unique and pleasant. The happy sounds of happy eating filled the courtyard at every meal and from every table.
I was particularly struck by how the staff accommodated a special gathering of a family with an Alzheimer's parent at the same time our business group enjoyed the same cozy environment.
When our group returned after an evening out, Eden and Linda threw open the kitchen for late-night munchies before anyone could ask. Though I would have gladly paid, I never saw an "extras" on my bill. If you pick a "bargain rate" hotel to sleep in when visiting Sedona, you've missed the real value of "staying" at El Portal. Its worth exponentially more than what we paid.
An Oasis in the Desert
The rooms and furnishings are specially creative and attractive. The personal attention and ambience made our stay an incredible get away. The entire experience surpassed our expectations of it being a special place.
El Portal is a glimpse into heaven
I found my recent stay at El Portal to be one of the most delightful vacations I've had anywhere. The rooms were beautiful and I really appreciated the chance to look at all the unoccupied rooms and see what they had done. The food was fabulous from the home made muffins and great coffe with breakfast to the incredible BBQ on Saturday night. I can't forget the perfect beef and chicken and I have dreams about the smoked gouda macaroni and cheese. The staff from check in to check out was friendly and helpful. I can't wait to go back!
Not professionals-- Big disappointment
I was extremely disappointed with El Portal. My husband contacted them to make reservations for March. When he spoke with Eden, who is apparently their chef, she offered us a discount for our requested stay dates. We spent a lot of time researching Sedona lodging and reviewing the video of El Portal. When we called back (just the next day) to make our reservations, El Portal refused to honor their offer. The person taking the second call did not deny that the offer had been made to us or that Eden lacked authority to make the offer, she merely said she could not honor the offer. I guess they would rather have empty rooms (only 1 is already booked on the requested dates) than be professionals.
A perfect getaway
This is the only place to stay in Sedona. The staff is very friendly and really gives you 5 star treatment. Our room (11) was lovely and had a patio with an incredible view. From the breakfast to the bed sheets we were extremely pleased.
We absolutely loved this place. The staff was great, the decor fabulous, and the food even better. Can't recommend it enough!
This place is fabulous!
My husband and I were here for a long weekend in July and were we ever impressed!The staff are all incredibly friendly,helpful and professional.The breakfasts were 1st rate. Beautifully presented& expertly prepared.Teatime snacks were also delicious from the savory to the sweet.We are very difficult to please so this was such a treat.The room was a jaw drop at first glance.The furnishings are unique and aesthetically very pleasing.The bathroom had a great soaking tub and huge walk-in shower. The water was hot and the pressure good. Room was fresh and clean, views amazing. I could go on and on singing the virtues of this place. Don't pass this one up!
A Very Special Place
My husband and I recently stayed at El Portal celebrating a birthday and anniversary. And while their website is descriptive in every detail, it doesn't compare to the beauty, luxury and hospitality you experience when you actually stay at El Portal. The architecture and furnishings, designed to replicate an early 1900's Spanish hacienda, include 200 year old wood beams, hand made doors, tiles and stained glass windows - only 12 rooms - privacy or mingling with other guests is your option. Owners, Connie and Steve, go out of their way to make you feel comfortable. Delicious gourmet breakfast and late afternoon 'snacks' are included. All this... and surrounded by the absolutely breathtaking beauty of Sedona.. this is an experience not to be missed.
TripAdvisor Reviews El Portal Sedona Hotel
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