Black Bear Inn
How has this inn rated in the past?
Historical Traveler Reviews Black Bear Inn Bolton Valley
We wanted to get away, but not that far away, with all the conveniences and amenities, where it's quite, but a short drive from shopping, dinning and fun. And we wanted to ski, snow shoe, and not have to leave the inn for anything. We found the Black Bear Inn at Bolton Valley Vt. Our room had a Fire-stove, Hot tub, private bath, handmade quilt, TV, beautiful view, and was quite. The food was wonderful, and there was a birdfeeder outside the window enjoyed by colorful birds- yes even in the winter. Ken the Innkeeper made us feel welcome and pointed us on a few great adventures. Burlington was about 25 minutes away which we enjoyed. The snow shoeing was great - we enjoyed Bryant trial. If you like trees and steeps for skiing, try Devils Playground. The three and a half hour drive from Boston was more than worth it and we will be making it again, soon. Make time to sit on the coaches next the fire in the common room and save an extra muffin for the way up. Joseph and Kate.
Not what we thought it was...
After reading some of the reviews about this hotel my boyfriend and I decided to see for ourselves. After all I work in the service industry and know how picky people can be. Although upon arrival the framed pictures of Bush and Cheney was the first indication that we should have listened to the reviews.
We arrived to find that our luxury suite did not include the amenities that we were told. The hot tub was non-functional, there wasn't a firestove and the jets in the bathtub did not work. Not to mention the room was in the basement making us feel as if we were in someone elses house. When we tried to rectify the problem by being polite but firm we were told that we were getting on the backs of the employees and treated with a very condisending attitude that carried over for the entire stay. After much discussion and defending we came to an agreement that was somewhat reasonable and my boyfriend and I tried to get on with our romantic christmas vacation.
At dinner the food was very average and the waitress rude (I have to say at first she was rude but warmed up later) and we had a begging dog at our feet the entire dinner. Our stay after our problem proved to be very uncomfortable and unwelcoming due to the staff.
The room WILL be beautful when everything is functional but guests should not be expected to pay for amenities that are not yet finished. Due to our experience I will never be visiting this hotel again, I just didn't appreciate being treated with disrespect and as if we were anuisance.
A wonderful escape
After many years of going to North Conway, NH after Thanksgiving, we decided to try something different. After seaching on the Internet we came to a listing of the Black Bear Inn and I fell in love with the Inn immediately. Al and I have been a couple for 20 years and have travelled to many places but this seemed to be just what we were looking for in comfort and relaxation. We booked our reservation and patiently awaited our visit. I kept going back to look at the site and after a few visits decided it was time that Al and I got married. Al contacted Ken Richardson, the Innkeeper, and made all the arrangements for our ceremony. Ken handled everything for us. Once we arrived we both knew that we had made a wonderful decision. The Inn was warm and cozy, the decor was inviting for a long and lazy week-end. Ken married Al and I on Saturday, at "High Noon", as Ken was quick to say. He performed a truly wonderful and meaningful ceremony which we will both remember forever and a day. Chris was there to take our pictures and the unique scenario was our best man Oscar and Rufus ---the two best Bassett Hounds "around town". We dined both evenings at the Inn to a most wonderful menu, starting with soup to the grand finale of a scrumptious dessert.
We can't say enought about what a wonderful experience we both had the Hospitality was grand. Thanks for everything. We will definitely go back next year.
A totally enjoyable, long weekend...
My wife of 30 years and I spent a long weekend in the Burlington area. The weather wasn't the best, (I tried) and the fall colors were a recent memory. Regardless, we had a great time and we were quite pleased with our stay at the Black Bear Inn. It was our first visit to the area and Ken, the innkeeper, was most helpful with advise for local dining and attractions. He has a map on a hallway wall showing his "recommended" auto tours of Vermont. (some short, some day-trips) The tours are color highlighted and vary from historical, scenic to shopping for local crafts or antiques. Breakfast was your choice of classic dishes, including homemade breads. We stayed in the main Inn, which has rooms with hot tubs. We will stay with Ken the next time we visit the area.
Black Bear Inn - Bolton Valley
Ken Richardson and his team at the Black Bear make everyone so comfortable. The views are spectacular, the accommodations are so warm and homey, and the people so kind.
We have come to consider this getaway as home away from home.
Restful Black Bear Inn
We had a fall foliage package plan, which included breakfast (wonderful) and dinners (very good menu) the service was excellent and the staff was very social, Ken Richardson (inn keeper) was very pleasant and knowledgeable about the area, also very helpful with directions, our stay overall, was very pleasant and restful, had a good time. Say hello to Oscar upon arrival.
Black Bear Inn Great Place to Stay
October 4th, 2004
I would like to write my review in response to the others that I have read here on the internet. Because of the other reviews it almost made me cancel my trip to Vermont but we decided to go and judge for ourselves. I do not know what the people that complained were looking for but this is an inn up in the mountains. Very comfortable and very cozy.
I really enjoyed my weekend at Black Bear Inn and found the food to be fantastic not just in quality but also quantity. My only complaint is too much food. In response to the Innkeeper he is a very friendly person and has lots of hospitality to offer his guests. They made sure all the guests were happy and comfortable. The room was cape cod style and very quaint. It was clean and comfortable. After dinner every evening we went into the large sitting area where we met a lot of interesting people from all over the US and Canada. I would highly recommend the Black Bear Inn to anyone that asks me.
Needs some touch ups
My boyfriend & I stayed here over Labor Day weekend for one night. At first glance, the place seemed nice, but a little crowded with LOTS of stuffed bears and framed pictures of George W & Cheney. We didn't take advantage of the dinner (which was a cookout), but the breakfast was delicious.
We spent most our time out of the inn. Our room was not the cleanest. The bathroom had dirt & hair on the floor left by previous guests or the staff. There were small mosquito like bugs in the shower which made us not even want to go in. The staff was very friendly and helpful with directions & places to go, although we were a little put off by their descriptions in the room booklet....describing an inn, guest & innkeeper...they seemed to be making excuses for the lack of amenities & telling people to not let their kids complain- a little odd. I would recommend finding another place to stay. You can get nicer for the same price.
Great place to stay!
Just got back from a visit to the Burlington area and stayed at the Black Bear. Could not have chosen a better place to stay. Peaceful country location. Nice pool area. Ken Richardson (inn keeper) and his staff were friendly and most accomodating. Most helpful in giving info on places to vist, with maps and info sheets for each. We had the breakfast/dinner plan and the food was superb. Our room (#12) with hot-tub on deck was ok, but was not the best location (in corner next to the vent from kitchen). Would defintely stay here again, but in another room.
Anything but "Warm and Welcoming"
The info book in our room informed us that the Black Bear Inn is different from other inns; that here we'd be known by our name, not a number. It then apologetically and defensively declares that the ambience and personal touch make up for the lack of amenities boasted by other inns and resorts. Apparently, two of the amenities the Black Bear feels it can do without are hospitality and tact.
We booked a queen with a deck for 3 nights and were shown to a room with 2 double beds and no deck. When I protested, the innkeeper smiled meanly and said "I'll be happy to cancel it for you!" I reminded him of his promise of a room with a queen and deck, made clearly on the phone the night before, and he said "Oh, I'd never have said that!"
We were told breakfast was served from 8-9:30 am, but when my husband arrived for breakfast at 9:20 one morning, the snide comments and offensive attitude of the staff rebuffing us for being "late" made him so uncomfortable he wouldn't eat. When I complained, the innkeeper humiliated me by marching me into the d.r. over my protest, and announcing my complaints to the staff. He then explained to me that we were all human (that makes it ok for the staff to be rude?) and implied that I'd just taken the comments the wrong way.
In general, we felt we were in the staff's way from the minute we arrived, and that they'd have been happy to show us the door anytime, for, after all, they were busy, and didn't have time to be concerned about guests. By the way, we were asked for our room number three times during our stay, but never once called by name, and, not once did any staff introduce themselves. So much for the "personal touch!"
TripAdvisor Reviews Black Bear Inn Bolton Valley
Travel Blogs from Bolton Valley
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