Over rated and under performing.

Avoid this hotel.

It is quite simply as a previous poster put, overated.

The list of things that went wrong when we stayed last night is too long and boring to go into. But things like the shower head not even being secure enough to give you a decent shower without one hand holding it in position should start to give you a feel for how bad things got. I wouldn't expect this in a Travel Lodge - let alone a boutique hotel where i am paying over £500 a night for a suite. From offering free broadband access in the suite to discovering you had to pay. If this was their best room i shudder to think what their worst was like. I have listed two minor points here but the list is endless and to go on and on just fills me with dread and recollection of the stay. Being a chi-chi boutique hotel is all well and good - but don't believe your own hype.

Over Rated!

I booked this hotel based on the excellent reviews it received here, and I was disappointed. Upon arrival, I was told that my room was upgraded at no extra charge. The room was clean but it was so small that I had no place to put my suitcase. The toilet paper dispenser extended over the toilet seat forcing you to sit at an angle.

There were three incorrect charges on the bill which I pointed out to the staff several times, it took me two months to get these adjusted. There are no Pubs nearby nor restaurants in the immediate vicinity where you can have an English Breakfast. I shall not return.

It drove me to write my first review

I used to take the sales talk on LastMinute as gospel and generally haven't been disappointed ending up in memorable London hotels such as the classic Montague on the Gardens (highly recommended). LastMinute has also served well for other UK destinations and even an overseas trip to Athens.

But this time, when looking for a nice long weekend break in London, I was finding it difficult to make a choice. Somehow the 4* hotels all seemed a bit tired, which is when I discovered TripAdvisor. Going by some of the reviews of the places I intended to plonk my bags down at, I have much to thank it for.

MyHotel Chelsea wasn't the most glamorous name and I very nearly overlooked it. But the reviews to date were very positive and its location seemed ideal for Earls Court as well as the main London shopping streets, so I gave it a go.

Well - to say I'd gladly return is an understatement! It may not feature a roof top swimming pool, a panorama over the city skyline or a footman, but what it does offer is friendliness, freshness, intimacy, style, fabulously appointed large rooms (judging by my standard one) and little touches that make the hotel seem under-stared. With a flatscreen and DVD player (with a DVD library in the wonderful conservatory) in each room, a bed that allowed you to dream, a perfect shower... I could go on. But I hope you get the idea.

Its location is great, its service is fantastic, its product is perfect. What else could you want? The best place I've stayed to date! Now... when's the next trip back to the capital?

Special without being stuffy

A fantastic hotel. The decor is great; the rooms are comfortable; the bar is pretty cool; and the conservatory is a great place to hang out and read the papers. The only problem is forcing yourself to leave the hotel to explore Chelsea & South Ken!

Our favorite!

We've stayed here 5 times in the last 2 years. We stayed before it was My Hotel too, and We love this new one. Chelsea's so cool nowadays too. Comfy beds, great pillows, everything sparkly clean. Our favorite rooms are those suites that over look ixworth- sunny and well decorated. The rooms are all lovely, small on the first floor though unless you get the suite off the conservatry. they are all quiet.

We love love the decor, much warmer than st. martins lane and other boutique hotels we've been in. and the staff is always wonderful, althought last sept (03) they were short handed and that was a pain as you had to wait allot for requests and they couldnt answer your "how do I get to this place" questions well. the charming conservatory is always stacked with water and fruit, and the blueberry muffins they leave on weekends are like my english mothers, really yummy So, our favorite place in London.

Calm in the center of London..

Our family of 4, with 2 small children, enjoyed our recent stay. The kids loved the XBox and the free internet surfing. The atmosphere is calm and relaxing especially after a day of sightseeing and shopping, which is all close by. The S. Kensington tube is an easy 5min walk. The breakfasts were wonderful, the smoothies great, the beds wonderful, the rooms extremely well kept, great toiletries (Aveda) and the staff welcoming. The Library is comfortable with couches, current magazines, books to browse and DvD's to borrow. We definately hope to return to the property in our future London visits. Give it a try... you won't be disappointed.

Fab

stayed here in Aug 2003 standard room at front of hotel on top floor approx £135 inc b/fast-comfy bed bathroom ok-public areas are fantastic conservatory is fab and bar area relaxed and hip breakfast healthy(innocent smoothies on tap !) I'll be back!!

Love the myhotel Chelsea (but a few issues)

myhotel chelsea is a terrific find ... reasonably enough priced, gorgeous and very hip common areas, good food, pleasant service comfortable beds, an excellent masseuse, in-room DVDs and a great, quiet location close to the best of Chelsea shopping and public transportation. This place would be perfect but for a few kinks they need to work out. The a/c system has an annoying habit of letting off a buzz louder than most alarm clocks every 20 mins or so through the night (not a problem in cold weather, but in hot, made it incredibly difficult to get a full night's sleep). DVD player worked only erratically, and they seemed more than a little short staffed (although the staff they had was very friendly). They also have an annoying habit of putting foods in the mini-bar fridge that just go stale in there (who ever refrigerates potato chips? or japanese crackers? they just get mushy). But, overall, really a great value for the money.

Undiscovered gem

We stayed at the Chelsea Green for five nights over two weekends. This place should be sold out every night, for the value alone. It is in a quiet neighborhood of Chelsea (really So Ken), less than five minutes walk from the So Ken tube. There are outstanding restaurants everywhere within a 10-15 minute walk. It is a 4****, with A/C and lift. We had a suite reserved for 150 GBP per night(which would have been a good deal), but then found the same room on laterooms.com for 110, a week before we left. They honored the rate! It is practically new inside, a beautiful conservatory for breakfast, free paper in the morning, and the suite was very nice sized for two. We arrived on my wife's birthday, and at my request, they had balloons strung up and flowers on the bed. Can't recommend it enough.

Excellent london hotel

The Chelsea Green Hotel is my favorite in london--it's perfectly located near the South kensington tube stop and within minutes of Kings Road, yet situated in a quiet residential neighborhood. The rooms are exquisite, comfortable, and the baths have marble and heated towel racks. Staff extremely friendly and helpful. On my last visit, I decided to try a different hotel in the same price range for a change and immediately moved back to the Chelsea Green after the first night. There was no comparison between quality of room, neighborhood and service. Highly recommend.