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Historical Traveler Reviews Zamas Tulum
We Always Enjoy Zamas
Love this place. This is where we go to get away from Playa del Carmen...when we need a break. Although we only go for a night or two at a time, I find it to be a lovely place with good food and nice people.
A little over-rated
We stayed here in Summer 2003 during a small tropical storm and found that the thatched roof of our unit was covered in at least 1/4 inch of mold, the rain poured in under the doorway, rust lined the sink, the shower consisted of a tiny stream of water due to minerals caked around the fixtures and the cold water handle nearly fell off, the towels were old and the sheets on the bed were wet. We decided to leave before our prepaid stay was completed and the management later refunded our money which I had not expected. I think this place must seem fine in sunny weather but I would suggest that the positive comments are overstated at best. Perhaps nothing else could meet our expectations after a fantastic stay at Hotel Secreto on Isla Mujeres during this same vacation but we had found Hotel Mayaland at Chichen Itza and Hacienda Uxmal to be very comfortable.
I recently stayed at Zamas for one night in a garden-view room, and was charmed by the playfully decorated rooms - lots of colorful tile. The restaurant had wonderful food, with a nice view of the water, and everyone I encountered was very friendly.
I agree with other posters, however, that the beach was small, rocky and not really suitable for swimming. It might have been the weather, but our room became almost unbearably hot during the night, and the room does not have a fan.
We stayed 11 nights at Zamas in February 2003. We had a garden view room across the road, and at night it was very warm, even with windows open for a cross breeze (perhaps the beachfront would be cooler?). The beach was just OK and there was too much wave action for snorkeling. The food was good at Que Fresco, but a little TOO lively for us looking for quiet evenings; fortunately there are many other good restaurants within walking distance. The owner was a snob, one of the restaurant's "hosts" who also sells his jewelry was extremely crabby, but Leticia was a gracious hostess and very helpful. I would give Zamas a mixed review and probably would stay at one of the other establishments in the area before booking there again.
Nice Cabanas, but the beach?
I just returned from a trip to the Tulum area, and I spent some time at Zamas while I was there. This was the only place that we reserved before leaving for our trip, and it was very easy to make the reservation, just email them. We had a garden view cabana, which was very nice and a much better deal than the beachfront. We didn't have to cross a road to get to the beach like some have said. The beach cabanas might have been better if there was much of a beach at Zamas. It is very tiny, and I can't believe the previous reviewer who said they haid the nicest beach in this stretch. They must not have visited many of the beaches there. We thought Zamas had the worst beach of any of the places we stayed at. This isn't to say that what they do have is an ugly or, just that it feels crowded if there are more than 2 people in the water there, and you can't walk up and down the beach unless you enjoy pacing back and forth between a couple of rocky areas that aren't passable. The restaurant was very good, but it can be pretty pricey. Our favorite places to eat were all in the town of Tulum. After spending a couple of nights at Zamas, I felt that it was a nice enough place, and could have been perfect if it was in a better location with a decent beach. As it was, I didn't like paying more than double to stay there compared to admittedly more rustic options down the road on some extremely nice beaches.
The small resort of Zamas on Boca Paila Road south of Tulum turned out to be a real gem. The staff and it's owner, Daniel McGettigan, were constantly helpful and always friendly. The cabanas are spacious, not toooo rustic, quite clean with great showers. It is the cuisine which really distinguishes the place. The chef at the restaurant, "Que Fresca" has a delft hand with the local fish, produces the best salsa ever, and even has a brick pizza oven a la Wolfgang Puck! The fish tacos are not to be missed: char broiled filets of fresh grouper with the usual trimmings over fresh tortillas. This beach is the best I saw along this road. And the weather was perfect for my stay 4/29/03-5/5/03.
Zamas is great
I've just returned from a vacation in the Yucatan, of which 6 nights were spent at Zamas. What a wonderful place and staff. My visit there was an unmitigated pleasure.I was impressed not only with the quality of food at Que Fresca! but also with how friendly and hepful the wait people were. Their facility with English was much appreciated during the first few days as I was regaining my familiarity with Spanish, and they were always great about answering my questions on how to pronouce various words. Letitica especially was a delight. She was lively, friendly, informed, immensely helpful - and lots of fun to talk to.I appreciated the cabana designs - even more so after I stayed some other places in the Yucatan - the hammocks, the porch, the wooden windows that could be opened for the evening breeze - we even took pictures of the bathroom we liked it so much. Other appreciated touches were the wooden chairs on the beach (which I like much better than "lounge" chairs), the room staff making everything look inviting and pretty, and the ease with which one could meet other folks or get space from them depending on what you wanted.Zamas set the bar for the other places we stayed, and sad to say, no other places in the Yucatan measured up, and that included resort places like Capitan LaFitte.In terms of the friendliness and efficiency of the staff, the accomodations and the ease and comfort of being in a place, Zamas was nirvana.
Beyond all dreams
what can one say but that Zamas ,after ten years ,is still the most beautiful and best kept secret in Tulum! the restaurant has been reviewed worldwide as the one of the ten best that the entire Yucatan has to offer and more! consistently good food, sometimes great, and, without a doubt, the friendliess staff in all of Tulum. there is nothing to say needs improvement ,here ,other than the weather is unpredictable ,and, be prepared for a wonderful, delicious and relaxing rest. even the music played is almost too good. what variety and the whole ambience is so inviting and fun.. go to Tulum and visit Zamas youll never forget it. i havent. its not unusual that people go back again and again....
Extremely unwelcoming place!
After reading many very positive reviews of Zamas, I was very eager to book a cabana for a recent visit to Tulum. I sent an email but never received a response. I called the number on the homepage twice. Both times a child answered the phone and took a message- I never received a call back. (This all ended up to be a blessing in disguise because we ended staying at Cabanas Copal and I could not have hoped for a more rustically enchanting place.) Despite the unprofessional reservation system, I still wanted to try dinner at Zamas. However when we arrived at the restaurant we were greeted by the most unwelcoming host, rivaling those of the snobbiest restraurants in NY. It was even more of a shock since EVERYONE we had encountered in Tulum until then had been so friendly. He was such a jerk that we just left. I am sure that the food there is as good as they say, but why deal with that kind of attitude when there are so many other wonderful places to eat in Tulum? Clearly all the good reviews have gone to their heads.
Don't tell anyone
I am really afraid to write a review for this place, because, I don't want it to change... It may not be for everyone, but if you want a beautiful place a little bit out of the way(no electricity, but solar lights and running water)this is a magical place...the beach is beautiful, the restaurant has consistently fabulous food...rooms were large and charmingly decorated and, if that's not enough, every afternoon, our fresh towels were folded into swans! The mosquito netting had no holes in it and every cabana has a hammock for each occupant...but, you probably wouldn't like it, there would be too many bugs for you and you have to use bottled water(they have big bottles in each room)and I'm sure you would miss your hairdryer and your TV and would be bored swinging in your hammock each evening listening to the sounds of the nearby surf...don't go.
TripAdvisor Reviews Zamas Tulum
Travel Blogs from Tulum
21st - 25th October: Tulum (also visited Akumal & Playa del Carmen)
After an eventful first night with weather (the worst thunder and lightening ever heard/seen and continuos torrential rain) we suprisingly woke to a still calm with no rain. We seized the opportunity and headed straight out for breakfast and our first glimpse of the caribbean sea!! The beaches with white sand and palm trees are truly beautiful!! Every photo seemed like it could have been a post ...
... fell back putting his whole hand around a cactus. His hand was covered with prickles, a tedious job trying to remove them. Also scored a free night at the hostel, the owners previously hadn't been too friendly to our group and they didn't realised we hadn't paid for our last night or our bond. So as we checked out they gave us bond money that we didn't pay and scored a free nights accom. We would have said something but their poor service unfortunately cost them our ...
... to the beach and explored the town. The beach was incredible. The sand was literally as soft as flour and the sea was the lightest blue I have ever seen. We visited the temples of Tulum, which must definitely of been a Mayan holiday destination back in the day, the setting was unreal. We also cycled out to one of the cenotes, which are natural pools in caves. The water is crystal clear and the Grand Cenote which we visited ...
... Senor Queer Idol". The guy googled me. ROFL.
There are a lot of people all around, and unfortunately there isn't any explication about what is what (not without a guide anyway) so we walk aimelessly while taking pictures of all the ruins. I wish I knew what they were about. Sabrina finds a shadowy spot and stays there, refusing to climb a staircase leading to the main ruins (and a FANTASTIC view - her loss). Coming back from "upstairs", Sabrina ...
Tulum is worth spending a bit more time. We had 2 full days and didn't get to do or see everything in the area. The first day we borrowed our hosts bikes and wound up biking 21 km to find a beach. While beaches are free and open to the public, access to them isn't. The first beach wasn't so far but we wanted to go north, which led to the long ride. We finally found a house that ...