Address: Carr. Tulum Ruinas Km. 6, Tulum, Yucatan Peninsula, 77780, Mexico | 2 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 2 star hotel, located on Carr. Tulum Ruinas Km. 6, Tulum, is near Hidden Worlds Cenotes Park, Mexi-Divers, Cenote Crystal, and Avenida Tulum.
Map this hotel



    Historical Traveler Reviews Zahra Tulum



    Our room in Zahra was nice, however there were speakers hanging from a couple palm trees playing music 24 hours a day. The volume was not blaring, but the proximity of our room to the speaker prevented me from getting any sleep.

    Around midnight I did ask the girl at the front desk if she could turn the palm tree speakers off; she rudely agreed and then never did turn off the music. I found her attitude out of the ordinary as everyone else at Zahra was friendly.

    Zahra is better for someone looking for a party atmosphere.

    This is the first complaint we have received regarding the music in the Zahra central lounge area. We definitely do not intend Zahra to be a party atmosphere. The music is intended to be quiet lounge music for guests that use the hanging beds for relaxing in the central garden area. I will discuss this with management, and make sure that the volume of the Zahra lounge music is kept to a quiet level and turned off in the evenings.

    I am also very concerned by the experience you had with the Zahra receptionist. Please contact me at as soon as possible with a description of the receptionist so that we can take up this issue with her.

    We have just hired a new reception manager and rooms division manager, so we are working to avoid this type of problem for the future.

    Again, thanks so much for taking the time to voice your concerns. We will look into these problems immediately so we can take care of them.

    Great place, beautiful beaches, pleasant staff


    Stayed at a beachfront cabana for three nights last week. The beaches were amazing - great sunrises and sunsets. At night the sky was amazing with tons of stars. The cabanas were nice, clean, comfortable and very rustic. Didn't miss not having a phone, television, computer, cell service or for that matter power in the evenings. It was a wonderful separation of civilization and wonderfully romantic. Only negative is that you don't have a lot of privacy as all the walls are windows and they only have burlap as curtains. However, the nice thing about this place is that you can also use the facilities at Azulik and Copal. This is definitely the place to stay - a lot more privacy and the beach is spectacular. The staff was very nice and the spa services were very good. One of the best massages we've had was at the Maya Spa. We are planning a return trip soon. This was the most relaxing vacation we've ever taken.

    Nothing great - should have been half the price for what it is.


    Biggest plus is the beach, which is a fairly private cove (100 meters wide) tucked between two rock outcroppings. Shared only with 1 or two other small hotels, so it was always quiet and tranquil.

    Downfall of this place are the accomodations (mostly little cabanas)- which as advertised are very basic - but are crammed close together as to afford little privacy. Those not on the beach will hear the road noise - and this complex happens to be right across from the only little cluster of commerical activity along a long strip of hotels and beachfront. We stayed in the beachfront cabanas. Sides of structure are entirely of glass, with strips of burlap cloth hanging from inside to try and give a bit of privacy. Felt like living inside a fishbowl. From bed, you could see and hear people walking by, as well as well-meaning but clueless maintenance people washing windows and doing gardening at 8:00am in the morning.

    All of this would have been fine for US$40 per night, but these beachfront cabanas were priced at a healthy $150 per night. Mispriced. Pay more to get a more comfortable experience, or a lot less to get the same backpacker experience.

    The new beachfront cabanas at Zahra are a complete renovation of the original Zahra construction, so unfortunately we were unable to change the layout of the construction during the recent remodeling. We can, however, change the curtains and arrange for larger plants and shrubs to be planted outside the windows of the cabanas. We will have maintenance take care of this as soon as possible. We will also make sure that they refrain from washing windows or doing any type of non-emergency repair to the cabanas while guests are inside.

    Again, thanks so much for taking the time to voice your concerns. We will look into these problems immediately so we can take care of them.

    A great escape...


    After staying a few nights in Cancun and another place in Tulum (near the ruins), it was a pleasant surprise. I only stayed one night, but would come back for more. Falling asleep hearing the crash of the of to waves on the nearby beach was so great.

    I stayed in the basic cabana with the shared bathroom. The rate they gave me as a walkup was 280 pesos ($25 USD) per night. WHich is lower than the rate on the website.

    I stayed near the road. Yes some cars did go down it, but it was not near a highway like the night previous. I suspect the cabanas further back woud not hear the road noise

    The beach is very close by and as all beahces in Mexico , it is a public beach.

    BY all means before deciding to stay here read the website carefully and the FAQ especially. Yes, they do cut power at 11 pm. THey do provide candles in each room. The FAQ tells you the things you should bring with ytou. One of them being a flashlight.

    A cab into town is 35 pesos. THere are small shops very close by.

    It may not be for everyone , but I definitely would come back

    Go elsewhere


    Thanks to the reviews of some of the folks on tripadvisor I thought Zahra was the perfect place to experience the Mayan Riviera.

    Aided by their polished website I decided the Tunich room at $40/night was a deal that couldn't be passed up.

    Well was I taken for a ride! The room is right by the road, no privacy as the wind blows the light curtains open and the "private bathroom" should have been condemned, the shower didn't work and with half walls and no door it was far from private. When I voiced my disappointment the only option the hotel gave me was a room upgrade to the $95/night room. I was caught between a rock and a hard place since my reservation was a prepayment for my entire stay. The upgrade room was only slightly better, the bathroom was tiny and never looked clean. The plumbing was rusty and the shower door let enough water out that there was a nice puddle in front of the toilet. Oh and there was a nice little cricket that kept us up for two nights til we found it. Oh and yes there are fans in the room, but be aware that the generators shut off at midnight, and hence no fan, had to keep the window open even during the stormy night.

    If you still decide this is the place for you, take a flashlight. We were left in our upgraded room in the dark, feeling around all the walls for a light switch and finally found them inside the wardrobe. No thanks to the not very helpful staff that when asked the whereabouts of the light switch, sarcastically answered "on the wall"...

    Oh and if you get freaked out by military hanging around offshore and onshore while sunbathing Tulum isn't for you. We saw military each day of the three day stay there... As for food, go to Don Cafetos in the town of Tulum, great coffee!!

    Nothing special


    I stayed at Zahra's based on the review and the website. Stayed in a Tunich, which was simple as advertised. I was only frustrated with the placement of the hut, facing a passage way next to the street. To their credit they upgraded me at no extra charge. The food in the resturant was fine, although a little expensive. I was not wowed by the experience.

    Beautiful Romantic Hideaway


    We arrived at Zahra late one evening via the public bus from Cancun Airport. Taking the bus is SO EASY and relaxing and SO MUCH cheaper than the expensive transfer. So anyways, not really expecting too much, we arrived at Zahra and were immediately shown to our freestanding beachfront cabana by a very courteous staff member. Our jaws dropped when we laid eyes on our charming little "rustic-modern" cabana with a private patio facing the most gorgeous little cove imaginable. At $75 a night, this place is a steal. We were maybe 100 feet from the water's edge. The cabana was simple yet elegant... the perfect little love shack. We had 2 king size beds covered by mosquito netting and a cute little bathroom with an open shower (very little water pressure). A strong ocean breeze blew in thru the screen window at night to keep us cool and the ceiling fan was a nice touch.

    We spent our days in the hammoc reading or sunbathing on the pristine (although a bit rocky) beach. There is another beach next door (by Azulik) which is much nicer with a sandier bottom for swimming. The water is UNBELIEVABLE... a warm seafoom green that fades out to a rich turquoise blue. At night we just talked, played cards, drank coronas, stuffed our faces at Zahra and Zamas, and made love like never before. Tulum is magical that way!

    Zahra has the most delicious plantain tacos with mole sauce... I highly recommend those. Any EVERYTHING at Zamas is delicious and resonably priced.. we loved the seafood pizza, shrimp quessadilia, grilled lobster, and chicken enchilladas. In town, we loved Nave(Italian) and a hot little Hungarian-owned bar called Azul.

    We made great friends, toured all the local ruins, and just relaxed under the ancient Myan sun. We will definitely be coming back to Tulum AND Zahra next year. What a great vacation!!! Just don't forget your sunscreen AND bug repellent!

    Great Fun


    We spent the first week of June in Tulum and stayed 7 nights at Zahra. My parent (in their 70's) had one of the Nohoch cabanas and a friend and I had the other. The cabanas were definitely rustic but we loved it. The view was gorgeous, the staff was friendly and helpful, and there's lots to do around Tulum. The cabanas contained 2 beds, a shelf, some wall hooks and not much else (well, my parents' cabana had an iguana, too). There was hot fresh water for the showers and nice fluffy towels. There is supposed to be a hammock on every porch but there weren't enough to go around. We had to complain a bit to get ours. The sunrise will wake you up in the mornings! The breeze sometimes gets a bit strong, but you need it to stay cool. The other hotels were quite close by (it doesn't look like it in the pictures but there's not a lot of privacy). But that meant several restaurants and bars were in walking distance. The bar was lively and the food great. This was the best place we ate. I don't recommend swimming off the beach except on the calmest days. Be sure you climb up on the rock by the beach--there's a wooden bathtub up there with an ocean view.

    Living in Paradise


    We have stayed 4 nights at Zahra & enjoyed it very much. The lovely 'nohoch'cabanas with seaview is very romantic.

    Also staff is very friendly and food was very good.



    Just came back from our Mexico vacation , we stayed at one of the beachfront cabanas at Hotel Zahra and we loved it. The staff were very nice and helpful, the cabanas were very clean, the beaches awesome, food was also very good, no problems or hassles. We will be back !!!!!!!

    TripAdvisor Reviews Zahra Tulum

    3.00 of 5 stars Good

    Travel Blogs from Tulum

    Thoughts on Mexico

    A travel blog entry by jmrowantravel on Jan 20, 2015

    ... not sure when they tidied up because we didn't see anyone racking them up.
    The streets are very quiet in the morning, by midday it starts to get busy and late afternoon it is really humming till 9pm when everyone seems to have gone home and it's dead quiet.

    Mexico - Tulum

    A travel blog entry by tereza-gonzalo on Oct 17, 2014

    43 photos

    ... employed as well as bright colors.

    Last but not least religious life was closely associated with the economy, politics and nature. Maya gods were present in one or more elements of nature. Some were expressed by the stars or by atmospheric phenomena such as rain, others as plants or animals (e.g. the god of death, the god of rain, the god of commerce and war, the god of wind, the god of corn, the god of suicide, the god of polar star).

    When we exited ...

    Chelanda goes to Mexico :)

    A travel blog entry by amanda.gwillim on Sep 25, 2014

    25 photos

    ... boat and heading off to the underwater museum ! It was so incredible going down and after equalizing every metre we hit the bottom it was only 8metres deep but swimming around the statues that where below was incredible there where groups of people statues, cars, houses cute little china temples which where all covered in reef and coral now as they where bought down there 8 years ago! Truly amazing really! Once we where getting low on air we headed back up took a break and had ...

    Lugar 1: Tulum

    A travel blog entry by dosbananas on Jun 04, 2014

    2 comments, 28 photos

    ... carpark as we decided we didnt want to pay the extortionate 2 euro parking ticket. If it wasnt for this piece of pure cheapness, we maybe never would of spoken to this beautiful mayan angel. He was actually quite a dick and only offered to drive us a couple of 100 km to the rental place where the spare keys were but his taxi driver friend that pulled up a couple of minutes later seemed to be a bit more helpful. The car had manual windows and with a bit ...

    New Year, New Beginnings... Same Plonker.

    A travel blog entry by doove on Jan 14, 2014

    212 photos

    ... took my license off me, and said i’d have to go to the police station to retrieve it and pay a 1600 peso (about 80 fine). Cue a bit of negotiation and bribery, and was in the end able to give him 400 cash in hand and get my license back on the spot. Having a bit of Spanish and not being American definitely helped with all of this – not that I was particularly pleased to pick up a fine when I barely have any cash left :(

    Anyway, whacked the car on a boat and went ...