YourStay MidTown Apartments
Historical Traveler Reviews YourStay MidTown Apartments New York City
Great Accommodation in New-York
We stayed ,me and my family at the Broadway Apartments of Yourstay.
I must say that the check-in process was so quickly. There is a 24 hours porter in the building and he gave us keys, and we went straight to the apartment. The apartment was well clean ,new towels and linens were provided. There was Wireless internet connection, DVD, Cable, Air Conditioning, Fully-Equipped kitchen.
The apartment is located across Macy's and close to the Empire State Building, probably the best location in New-York.
We really enjoied our stay in the building, the staff was very friendly.
It was the first time we booked an apartment instead of room in a hotel, and there is nothing to compare about. It's Great value for our money.
We'll definitely make future bookings with Yourstay.com and recommend it to our friends.
Absolutely awful experience
I was horribly upset with the treatment at YourStay. While the location is great, the service is awful. On my last day in the city, I had money stolen from my apartment. I have been to NY many, many times, and this is the first experience I've had with theft. I was terribly disturbed by this, but more so by the treatment afterwards. I have been called a liar, while being lied about. They will not even consider compensation, but beyond that, they will not even return phone calls. They have a sign in the room "absolving" them of lost or stolen property, yet they do not offer a safe deposit box or a safe. I DO NOT recommend YourStay, and I hope that you will not stay there.
Highly Recommended by our CEO - We'll Be Back
Our CEO who stayed in Herlad Towers emailed all staff in our company warmly recommending this Luxury Apart Hotel, he said 'This is the best kept secret in NY', I agree.
The staff was friendly, the high quality brand new furniture, free local & national calls, free wireless internet, DVD, Video and Premium Cable package have all contributed to a perfect stay.
The only drawback is that maid service is only provided weekly.
We've since stayed in YourStay Apartments in Paris, in Marais, we had a great time.
Herald Towers aka Yourstay Broadway Apartments
Herald Towers is right across the street from the famous Macy's, so if youre into shopping this area is the right place for you. There is also the Manhattan Mall, lots of boutiques like Forever 21, Gap, Footlocker, Daffy's. Two block away on west 32street, you'll find Korean town where you can eat and do grocery shopping. Grocery is a bit difficult to find in that area.
Herald Towers is an apartment complex. There are longterm tenants together with the shortterm ones. Dont expect maid service. They supply you with one set of towels which you are expected to use all the time, or use the laundry facility onsite, on the third floor. There is always a doorman at the front desk so you'll feel secure even late at night. The kitchenette was a decent size and our room had all brandnew appliances and cutlery. The tv, sound system, dvd player, all looked brand new. Room was also a decent size, this being NYC. The toilet got plugged up a few times but we fixed this ourselves. All in all, because of the excellent location, I would recommend this place, but just dont expect clean towels and a madeup bed every day. Taxi fare from JFK to Manhattan was a flat rate of $45 plus $4 toll plus tip. We used the subway to get to JFK from our apartment and only cost $16 for the airtrain, with our 7day unlimited metrocard, but this subway ride is not for the faint of heart or the lone traveller with lots of luggage.
We have just had a nightmare with yourstay. We booked to stay there on 29/30 July 2003. When we arrived the manager of the apartment block, 9 Albert Embankment refused to let us in saying that we had no right to stay there as it was a long term letting block only. We phoned Chris, Jane and Mike at Yourstay all of whom said that first, Santiago, some guy with a ponytail and then Raz would turn up to let us in. After waiting three hours,and numerous phonecalls at our expence on our mobiles, we decided to leave as our two young children were hungry and incredibly bored and we had already missed our London Eye trip that we had booked and payed for. The porter at the apartment block said that they had many complaints from Yourstay and that Raz would never turn up. We have had no apology and I have asked for a refund but doubt that I will get one. DO NOT BOOK WITH YOURSTAY !!!
go to this website for more info
Amazing Apartments in the heart of Manhattan
Wer stayed in YourStay Boradway Apartments from 7th July to 15th July 2004, incredible value for money for a spacious one apartment that can comfortably accommodate 5 guests.
The apartments are newly decorated and furnished to a very high standard, with designer kitchens and marble bathrooms.
The only drawback is that you have to pay for the professional Gym on the 25th floor, we heard that the use of Gym would be free in the near future.
We always stayed in Hotels in NY, this is a far better soloution, highly recommended.
If you go to New York don't book with YourStay. They are not the owner of the place..... When I arrive there I did't find no room and no apartment. Don't Stay with YourStay. If you want check in google for more review.
We stayed at Herald Towers, New York in June 2004. The desk staff were always very helpful and very kindly let us leave baggage upon arrival and departure safely in the back office. The apartments were exceptionally clean and spacious, the layout of which were very well thought out. We are very much looking forward to returning to Herald Towers and would have no hesitation in recommending this company to our friends and colleagues for future visits to New York.
Good price and location - Excellent
An excellent price, about £100 per night in midtown. Our studio apartment had a bedroom with sofa and cable TV (much better than the PPV in the hotel) cable modems if you had your own laptop, free local calls and a DVD player. A well stocked kitchen and small dinning room and bathroom.
The location next to Mays is good and right next to a subway station Would stay in an apartment next time I visit. The only negative point is that when we check it there was some confusion over the room number, make sure you get your room number from Your Stay and when we checked out there was no were to store our bags. We had to go the Pennsylvania Hotel one block down and store them there $4 per bag.
Amazing apartments and incredible location!!
The apartment we stayed in was very modern and spacious (and only strides from Macy*s!), and if like me you're an Internet junkie there is free wireless broadband access.
Didn't use the rooftop gym, but was nice to know it was there ... will defiantly use again.
TripAdvisor Reviews YourStay MidTown Apartments New York City
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