How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Room service
TravelPod Member ReviewsYes Hotel Rome
Great location, good service, clean and modern. Good breakfast. Perfect for what we wanted as we just had 1 night and were leaving again by train the next am.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Yes Hotel Rome
Good location, the rest is not so good...
This was the most expensive hotel we stayed at during our holiday and we agree with most of what the previous reviewer said.
1. great location - close to Termini, but the street felt safe and not dodgy; and
2. practically brand new, modern and clean.
1. As noted, the call-up-reception-to-turn-on-the air-con situation is strange and impractical (one night we had to call 3 times and it took more than 10 minutes for the unhelpful receptionist to turn the air-con on because he was busy dealing with customers at the desk - in the meantime, we were boiling in our room). We were also told by reception that we should be able to control the air-con in our room, but we couldn't see how. They promised twice to send someone in to have a look - this never happened;
2. we had booked our room before they opened and were supposed to be given a complimentary bottle of Italian sparkling wine. The reception at check-in actually told us that again without prompting. To cut a long story short, we never got our complimentary wine, despite being told numerous times over 4 days that we can collect it anytime or that they will put it in our room. It was never available when we wanted to collect it and we never saw it in our room. While this is a minor point, it shows how badly the staff handled the issue;
3. the fan in the bathroom was SO loud. It turns on when you turn the light on and turns off a few minutes after you turn the light off. If someone goes into the bathroom in the middle of the night and turns that bathroom light on, the fan is loud enough to wake anyone who is still sleeping; and
4. the dark furniture in the room STAINS!!! I washed a top and draped it over a chair to dry overnight - in the morning, there were dark brown lines on my top, which did NOT wash out.
Overall, 5 out of 10.
Great hotel, but some improvement in service is needed
The Yes Hotel opened only a month before our stay, so we are willing to give them the benefit of the doubt as far as being brand new and adjustments still needing to be made.
Positives: Location was very good for us as it was only a 5 minutes walk (not even!) to the Termini station, which is very convenient when you either arrive in Rome, want to take the subway or want to go to the airport (direct train to Fiumicino). Even though it was close to Termini, it was on the "good side" on the train station as it was very quite and it felt very safe in the area. There were also 2 internet points very close to the hotel. Being brand new, the room was very clean and everything was functionnal. It has a very modern feel to it, very "hotel boutique like". By Rome standards, the price was comparable with other 3* hotels (about 150 euros per night), but it will undoubtedly be more expensive in the near future as the hotel is clearly a notch above other older 3* hotels charging the same price.
Improvement needed: first and foremost, the staff is as rude as they get! We felt we were bothering them everytime we spoke to them. Breakfast was so-so and the coffee tasted so bad it was difficult to believe we were in Italy (yes, THAT bad!). The air conditionning is controlled by the reception: it was our only hotel throughout Italy where that was the case. So everytime we got to our room, we had to call the unfriendly receptionnist to ask her to start the A/C and we had to be precise about the degree we wanted it (ex: 21 degrees C). It would take a while to be fresh, but then it would get so cold during the night... Very unpleasant. We were also not told there would be fees everytime we would use the phone (the hotel is still new and there was no book detailing the hotel policies in the room) and so, when leaving, we were asked to pay 12 euros, and then 18 euros for phone use, which was outrageous considering we only made a few phone calls with a phone card. The bathroom is in bad need of a new fan (the actual one is so loud you can't even imagine how loud it is and it starts for no reason) and shelves as there was no place to put our toiletry on, same comment for the shower.
All in all, we concede these are minor negatives outweight by this very nice hotel's convenient location, very clean and within (or even lower) the average price range for a 3* (better) hotel by Rome standards. We have recommended it to friends and would stay there again without any hesitation.
Great value newly refurbished hotel!
My friend and I have just returned from our first trip to Rome staying in th Yes Hotel. I couldn't find any reviews when I booked in March but was attracted to the fact that it was 'newly refurbished'. I was not disappointed. It was immaculately clean and the staff were very friendly and helpful. The rooms were cleaned every day and fresh towels daily too. It was in an excellent location just round the corner from the Termini where you could could get the bus or metro to the main attractions. The Colesseum is about 20 mins walk down the Via Cavour (with shops to pop into along the way!). There are some reasonably priced restaurants at the end of this road too, just before the Colesseum. The helpful chap on reception told us exactly which buses to catch (no. 40 or 64) to all the main attractions, including the Vatican (which would be quite a walk). Its only 4 Euros for an all day ticket, which also inlcudes the Metro. Don't forget to stamp your bus ticket on the bus to validate it. Train tickets must also be stamped in the machines on the platform. My only gripe with the hotel is that the air conditioning seemed to go off in the middle of the night and we couldn't turn it on again (appeared to be on a timer). The Breakfast was basic and continental. There also seems to be a small bar, although it doesn't appear to be used...yet. It would be great for coffees!
My only advice regarding the attractions - only visit the Sistine Chapel if you absolutely must or get in early. We had almost 2 hours of queuing from the start of the queue outside until the Sistine chapel itself through lots of corridors and halls, although they were stunning. By the time we'd reached the chapel we'd had enough and just wanted to find the nearest exit to the nearest bar (which is a shame as it is beautiful). You are not allowed to take photos of the chapel itself (although I did get some video), which makes it even more annoying after such a long wait. Don't forget to bring something to cover your shoulders for St.Peters and the Sistine Chapel, you won't be allowed in (however the street traders have cashed in on that one!). I would definitely recommend the Yes Hotel and would certainly stay there again.
Yes hotel, yes it's a great place to stay
quick and simple, good value, rooms on the smallish size but very clean,staff very helpfull,
all transport close by, major sights easy to get to,short walk takes you to many local places to eat, would not hesitate to book this hotel again.
We stayed here during a city break from 2nd-5th June. Initially we were very pleased with the hotel - the location is great - ideal base to see the city - although the actual area itself is not worth writing home about. However being just 5 minutes walk from the Termini makes it a fabulous location. The hotel interior is brand new, and therefore everything is very clean, and working correctly - we went for the standard double, which has a very large bed, and the room itself was adequate size. The draw backs we noticed about this hotel are two-fold. Firstly the walls are very thin and the noise in the corridors can be heard in every room from one end to the next - the corridors do not have carpet the noise travels a long way. The cleaners begin at about 7am - and this noise wakes you. We also had a very noisy family on our corridor that went from room to room (slamming doors) and talking loudly at 7am for over an hour. Therefore if you want at any point to have a well-earned lie (e.g. until 9am!) then I would not recommend this hotel - as you will be woken up at 7.30am at the latest! The other problem or more concern i have about this hotel is whether it is actually meant to be trading yet. The glass on the front door is still covered with the paper it comes in. Also during our stay we noticed that all the fire extinguishers were still not put around the hotel - they were all under the breakfast bar! Also there was no maps showing the fire escape on the back of the hotel door - as seems to be standard in every previous hotel i have ever been in. The main problem i had with this was that the only route up and down to your room appeared to be a lift - we looked for stairs but did not find any.... meaning in the event of a fire people would be trapped - as use of lifts are not advised during fires. All in all this is a good little hotel if you are early birds - and i am sure in a few months everything will be official - and for the money it is a very good budget hotel. (PS go directly to the website and get money off for paying in EURO on arrival)
Great Budget Hotel
My boyfriend and I have just returned from a 3 night stay at the Yes Hotel on Via Magenta in Rome. We had booked a small double room at last minute so did not have high expectations. However, we were extremely impressed on arrival. Staff were very helpful and room was excellent. It was not huge, being a small double, but there was plenty of room for the two of us. The bathroom was of an average size with bath, shower, large illuminated mirror and fresh towels. The room was cleaned every day to an excellent standard. It is a new hotel so everything is in good condition and the plasma TV in the room is an excellent touch. It is very close to Termini station making it easier to reach all sights across Rome. However, we only used the metro once to see the Colleseum (which you could probably walk in 20 minutes) and we walked to most other places (Trevi Fountain, Spanish Steps, Barberini, etc) . We hopped on the open top bus, which you can get from Termini station, to Vatican City but you can also get the metro. Providing you find yourself a good map you will get to most sights quite quickly. Nothing to do with the hotel but one tip is to avoid the men with roses at Trevi fountain - they are very pushy and will give the ladies roses saying they are a gift then demand money from the men. Just be persistent and say no and they will eventually leave. Apart from this we really enjoyed our break to Rome and in the Yes hotel. Although the area is not the cleanest or the best in Rome, I would definitely recommend this hotel.
A Great base to explore this beautiful city
We took a 3 day, child free break in Rome and picked this Hotel due to it being described as a New and contempory property in the centrre of Rome and that is exactly what it was. We had no trouble finding the right street, it's only a 2 minute walk from the Termini but once there we could not find the hotel due to there being no obvious sign outside but what I can say is that it is directly opposite the Hotel Milano. Our room was small but impecably clean. The staff were helpful and courteous. Location wise, This is perfect for exploring Rome as it is so near to the termini.
If you choose to book this hotel and are not bothered about having a fairly small room then you will not be dissapointed.
Good value & Location
Just got back from Yes Hotel, where our stay in this newly-renovated budget hotel was great. Had a superior room for three, with a large double bed and a single shoved into the corner. It wasn't spacious, but it was absolutely sufficient. We were only there for afternoon siestas before going back out! The plasma TV with both CNN and BBC was a great touch for weary travelers. The bathroom was roomy, modern and clean, and even better, the towels were full size!!! Only complaint is that customers cannot control the air conditioning, and it was a hot, stick weekend in Rome. If you wanted it turned on, you had to call the front desk - and they only left it on for a brief time. When you were very direct and explained that it should stay on until you left...that's when the room stayed cool. If not cold. Would have been preferable to control it yourself. The breakfast was pleasant and great for ensuring energy for the day of touring, and the proximity to Termini made hopping a bus to the sights super easy. Great value!
Nice New Hotel
We are just back from a very enjoyable 3 night stay in the Yes Hotel. The hotel is new and everything in our room was very clean and modern. We had a deluxe room which had a huge double bed and two separate single beds. The hotel is in a very central location, just a short walk away from the Termini station and various restaurants / coffee shops etc. Had a little trouble finding the hotel since it still didn't have a sign outside but they were in the process of doing this during our stay! Breakfast is served from 7-10am and is basic continental. The staff were very friendly and helpful and spoke good English. The room was cleaned to a high standard and clean towels were provided every day. There is a very nice restaurant located just down the street with very polite local staff and fantastic food. Nice to be able to go for a meal and a few drinks in a quiet area without having to walk far. A very nice hotel for the money, will definitely recommend it to any visitor to Rome.
Lovely new hotel, great location, professional staff
My boyfriend and I stayed at the YES Hotel in Rome for 4 nights and loved all about it.
The hotel is new (it must have opened just a couple of days before our arrival) but everything was professionally handled from the moment we made our booking. The interior is lovely, tastefully decorated and very clean), its location is excellent (it is only a 2-minute walk from the Termini Station and within walking distance from the famous historical sites), the receptionists are very professional and nice, and their English is very good, too.
The room we stayed in was a bit small (the hotel was fully booked the night before our arrival and while making the booking we were asked if it was OK for us to stay in a smaller double room, which we considered quite fair) but it was very clean and the bathroom was great.
We really enjoyed our stay at the YES Hotel and do fully recommend it to anyone looking for a nice hotel in Rome close to the historical center of this wonderful city.
TripAdvisor Reviews Yes Hotel Rome
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