Yambu Grand Hotel

Address: North Park of Westen Region Square, No.198 Renmin West Road, Kashi, Xinjiang Uygur, 844000, China | Hotel
 
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Location

This hotel, located in the Downtown area of Kashi, is near Karakuri Lake, Abakh Hoja Tomb, Tashkurgan Fort, and Kizil Thousand Buddha Caves (Kezi'er Qian Fo Dong).
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    TravelPod Member ReviewsYambu Grand Hotel Kashi

    Reviewed by roeby-en-ine

    Hostile receptionist

    Reviewed Aug 28, 2011
    by (9 reviews) Boxtel , Netherlands Flag of Netherlands

    The general manager of the Yambu 'Grand' Hotel may be a fine man, or so we've been told, but he's a poor people manager.

    On our first night there, we had no hot water for a shower and no internet connection. The hot water was fixed by noon the next day, when we were moved to another room anyway to find an internet connection. We had to move three more times, and then the staff gave up. So we took our laptop to John's Information Cafe, two streets away, where we enjoyed a perfect wifi connection, some drinks, and their excellent information on trips around Kashgar.

    For our trip to Hotan, though, we chose the travel services of Abdul Wahab, whose brother Abdullah runs an office in the lobby of the Yambu Hotel (we were well pleased with this tour).

    When we checked out after three nights at the Yambu Hotel, a very unfriendly receptionist claimed we had never complained about anything, even though one of her colleagues had spent hours with us looking for an internet connection and several housekeeping staff had worked on the hot water issue. We had also complained about the room key not working several times, and we had complained via Elong.net (who had called the hotel manager) about the internet connection. When we pointed this out, the receptionist changed tactics and decided to ignore the hot water and room key issues, while stating the internet problem was caused by our laptop. She did not take up our offer to go to John's to prove the laptop was fine, and shouted down her manager on the phone who was trying to soothe things. When we gave up trying to get a discount for our trouble, we were stopped from leaving by another staff member who thought we had taken a picture of the receptionist. He only let us go after 20 minutes when we signalled a police officer.

    All in all, a nasty experience at a pretty crappy hotel.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    TripAdvisor Reviews Yambu Grand Hotel Kashi

    2.50 of 5 stars Fair
     

    Travel Blogs from Kashi

    The Long Road to Kashgar

    A travel blog entry by fishtails04 on Jun 10, 2015

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    ... know that."
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    A travel blog entry by 2013 on Sep 24, 2014

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    ... and the colourful floor rugs upon which the followers pray. One fact that Abdul told us that stood out, was that the government had made it illegal for children under 18 to receive any teaching of the Koran or Islam, as it is seen as indoctrination, which makes the mind boggle! Friendly interest was taken of us by people around the Mosque, though I do hope photos taken end up in family photo albums not in some paper or ...

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    A travel blog entry by cgmcmc on May 20, 2014

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    ... stares due to my profession. But the people all stayed silent since I with Prince Channing. When we walked into the mosque, a young woman attempted to slip inside too. Prince Channing roughly pushed her back, insistent that women shouldn't set foot inside of a mosque. Looking frazzled, she left. After the prayer service, we rushed through the winding streets into the fields on the outskirts of Kashgar where many other caravans were set up. We ...