Hilton Fort Lauderdale Airport
How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Swimming pool
- Business Services
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Historical Traveler Reviews Hilton Fort Lauderdale Airport
I stayed at the Hilton-Ft. Laud airport in April 2007 for a convention that was taking place there. Needless to say after reading the reviews on here, I was slightly concerned. However, from the moment I checked-in to the moment I left, I was very impressed with the facility and service.
First off, as a Hilton frequent guest, upon check-in I received an upgrade to a 'poolside lanai' room, which is one of a small group of rooms separate from the main hotel tower, adjacent to the pool and hot tub area. These rooms are excellent sized and have been recently renovated with bright colors, comfortable beds, and great bathrooms. The 'lanai', a.k.a. patio, was very useful and enjoyable for reading the paper each morning.
The room was not sound-proof, and sounds from the adjacent parking garage could be heard; however, it was not so loud as to be annoying. Aircraft were taking off and landing over the hotel, which is to be expected of an airport property, but there was no airport noise after 9pm or so. I'm not sure if they switched runways or what, but I didn't hear one airplane after about 9pm for the three nights I stayed here.
Hotel staff were friendly and knowledeable and I was not charged for parking in the garage.
I would rate this Hilton as being among the best I've stayed at and by far the nicest airport Hilton I have ever stayed at. For anyone looking for a bit more space, the poolside lanai room would be worth the extra money (if you're not a HHonors VIP getting a free upgrade), especially if you have kids, since the pool is right outside the room.
I had booked with Wyndam but Hilton bought it out before we arrived. Hilton honoured our reservation and park/fly package. The room had recently been redone with everything new. The service was wonderful, everyone was helpful and friendly. My only complaint was with the parking/valet people. I wanted a cab to go to the port. They called a limo service. It would have been half the price for a cab instead of $8 per person to get to the port for a family of 4.
On a adoré!
J'avais réservé avec Wyndam mais Hilton avait acheté avant notre arrivée. Hilton a honoré notre réservation et notre « park and fly package » (package vacances incluant options et activités).
La chambre avait été refaite récemment et tout était neuf. Le service était incroyable, et tout le monde était gentil et sympathique.
Ma seule plainte concerne les voituriers : je voulais un taxi pour aller au port et ils ont appelé un service de limousines. Ça nous aurait coûté la moitié pour aller au port, et pas $8 par personne pour une famille de 4.
Would never stay again
This place is a dump! I stayed at this same hotel when it was a Wyndham (why I rebooked) and it was 100 times better. We checked into our expensive room to find the toilet clogged and the bathroom filthy. I took forever to switch rooms. I was very upset as it was the first night of a long awaited vacation. I will never stay there again, and I have my doubts about the Hilton experience. I do always have good things to stay about Hampton Inn.
Nous n'y retournerons jamais
Cet endroit est une poubelle! J'ai séjourné dans cet hôtel alors que c'était encore Wyndham (c'est pourquoi j'y suis retourné) et c'était 100 fois mieux.
Nous sommes entrés dans notre chambre très chère pour trouver les toilettes bouchées et la salle de bain dégoûtante. On a mis des lustres à nous changer de chambre. J'étais très mécontente parce que c'était la première nuit de vacances très attendues.
Je n'y retournerai jamais et j'ai vraiment des doutes sur les séjours au Hilton. Mais j'ai toujours de bonnes choses à dire sur les Hampton Inn.
Great one night stay
This hotel was fantasitc. Not sure what all the trouble was before, but I just got back and thought it was up to Hilton standards. The room was clean and in excellant condition. I'm guessing it has be renovated. The grounds are beautiful and the pool is great. My only negative would be the airport. I was only there until 2pm the next day and I couldn't imagine sitting at the pool any longer with the noise from the planes. It's LOUD......Don't bring a family to spend a weekend by the pool. It won't be very relaxing. If it's an overnight stay, then it's A+
This was my first stay and I was very cautious based on previous reviews. I have no problems with this hotel. I consider it one of the best airport hotels at FLL.
Beds-- The new beds are great. This is the most important feature I look for at a hotel. The beds are your typical premium bed with a feather top and luxury pillows.
Rooms-- The renovation work is good. Since the hotel itself is old, the bathroom remains a bit small. They haven't gone to the flat panel widescreen HDTVs like some of the newer Hiltons or Embassy Suites but that is a rare feature. The cabinet door where the mini-bar will be placed (in the future) fell off when I opened it. I expect that every room hasn't been fully tested yet and minor problems will be found. No big deal.
Service-- You can tell they are still learning how to run the hotel because of the brand change. I had a few problems but it wasn't the end of the world. This will improve over time.
Room Service-- Typical quality meal from a Hilton. Better than Embassy Suites which is better than the frozen cheeseburger at the Hilton Garden Inn (assuming you stay at one with room service)
If you are not a patient person and do not have realistic expectations of a recently renovated hotel, wait a few months and they stay here.
If you want a very clean room that appears new with a great bed, give this hotel a try.
The Hilton Garden Inn nearby is terrible and this full service Hilton makes up for it.
Please, never stay here.
The Fort Lauderdale Hilton is a terrible hotel. It was bad when it was the Wyndham and has only become worse since it became a Hilton. The rooms are run of the mill (I've had better 3-star rooms in South America) and the staff are surly. I feel justified in making such a sweeping statement as I've stayed there three times and am currently dreading a fourth return.
The hotel restaurant is ridiculously overpriced and the restaurant staff are actively unpleasant. I have waited 30 minutes for a wedge of lemon, and 30 minutes for my bill to arrive (multiple times - after one of which the waiter said he had no change and I could just leave the rest for him for a tip). I have been seated at a table set with dirty cutlery (smeared with grease and lettuce) and had the waiter sigh exasperatedly at me when I pointed it out. My roommate cut her foot on a piece of glass in the carpet one evening. We left the room and asked for it to be cleaned; when we returned, they hadn't even vacuumed. The next night she cut her foot again. The manager offered us dinner in the hotel restaurant as recompense. Seriously.
My advice would be to NEVER stay at this hotel. It turns a conference that would otherwise be the bright spot of my year into a miserable experience every year.
I have stayed here on business more times than I can count. This hotel was never my favorite, however they recently changed from a Wyndham to a Hilton and the difference is remarkable.
The rooms were completely remodeled with new beds/furnishings. The rooms are still a bit noisy from passing foot traffic and slamming doors. If you're a light sleeper like me, this can be an issue.
The gym is greatly improved with more cardio machines (with built in flat screen tv's), free weights, universal machine. There is a park next to the hotel, across the bridge, if you prefer to walk/run outside.
The lobby bar is new as is the restaurant menu.
Overall much better than just a month ago.
Avoid this hotel
On January 27, 2006 I made a prepaid reservation at the for the Wyndham Hotel via Hotels.com through one of their partner websites. $153.46 was charged to my credit card account for the room. The terms were that this was nonrefundable. When I arrived at the hotel I was forced to provide a credit card imprint and sign an agreement that I would be personally liable if Hotels.com did not pay. Since I has already paid for the room I had no choice but to do as they asked. The room was not what you would expect from an upscale hotel chain especially one charging premium rates.
The Wyndham claims that they were not paid and I have been billed an additional $121.97 on September 27, 2006, which was disputed but has been rebilled as of 12/28/2006. So I have paid twice for a room which at this point I wish I had not paid for once.
Questionable business practices, overpriced minimally furnished rooms, and poor customer service make this a must avoid when in the Ft Lauderdale area.
TripAdvisor Reviews Hilton Fort Lauderdale Airport
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