Wyndham San Antonio Riverwalk
How has this hotel rated in the past?
- Swimming pool
- Room service
- Fitness/Health center
- Wheelchair accessibility
- Business Services
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Historical Traveler Reviews Wyndham San Antonio Riverwalk
Great Place to Stay !!!
I would recommend this hotel to all. Very clean. Staff was quite helpful !!! Easy and safe access to the Riverwalk. 5-10 minute casual walk to restaurants on the Riverwalk. Stayed on the 15 th floor--nice view--not near elevator--- King room. Name change to Crowne Plaza in early July. Enjoyed our stay !!! 6/14-6/17
3 Star in some Categories - 1 Star in Others
Rooms are large, with attractive, heavy furniture (desk and 2 plush chairs). Beds were very comfortable. Room was very clean. Bathroom was spotless. Television offers internet, Pay-for-View, games and also offers a nice variety of free TV (Starz, etc.). Amenities in the room were plentiful. Room had hair dryer, iron and ironing board, nice large towels, and toiletries. Grounds and lobby are kept well and attractive. Nice pool that was surprisingly cool despite 90 degree plus temperatures all week. Nice gym (didn't use it but it looked well stocked with machines). Staff was helpful and very nice.
Checked into our room at 3:30 p.m. (3:00 posted check-in time) and our room wasn't ready until 4:30. The toilets are the loudest toilets I have ever heard outside of the older cruise ships. Elevators are terrible. It was common to wait 10-20 minutes for an elevator. The elevators also skipped floors and then opened when they were full of people who got on the elevator going in the wrong direction just to get an elevator. Went to their $6.95 Mexican Buffet. There were 4 chafing dishes that were almost empty. When they saw us looking, they did replace the food. I just never heard of anyone calling something a "buffet" when you had only one meat, vegetable, rice, pre-made salad, and desert to pick from. Truthfully, I was surprised, but the food was very good. Did have to ask for a roll (which was microwaved). Ordered iced tea and never received a refill even though the beverage was not included in the price of the buffet (paid extra for drink). They kept replacing our water but no iced tea? It was worth the $6.95 I guess. This location is on the Riverwalk and there is access via the property down there. It is quite a distance though to walk to where all the restaurants and activities are. The horticulture though is very beautiful and worth the walk down there. I would stay here again.
Not the Place for Romance
This was the first vacation my husband and I have been able to take in 3 years. Knowing this has been a stressful year for me, my husband splurged on the Romance Package. The desk clerk was reminded upon arrival, and we were suppose to receive our wine and chocolates at
8:00 PM each night for a 3-night stay. I was really looking forward to the rest, relaxation and romance of this vacation.
Last night, our first night at an Adam's Mark Hotel, we never received our chocolates or wine. This was disappointing. However, what made the situation intolerable was when an employee knocked on our door at 6:30 AM. By the time my husband got up to answer it, he saw the employee walk away. Five minutes later the phone rang. An employee asked me if we had ordered coffee! Not only did we not order coffee, there was no way we could go back to sleep. In summary, not only did we not get the romance we were promised, the employees ensured we didn't get rest or relaxation eiher. Needless to say, we are checking out as soon as possible. This hotel may be a four-star for conventions, but I certainly wouldn't recommend it for romance.
I just want thank the Adams Mark Riverwalk for ruining the first day of a long-awaited vacation!
Stayed at the Adam's Mark Hotel Apr 21-24, 2004. Beds were comfortable. Room was clean. We were on the fourth floor with a direct view of the roof. It is on the Riverwalk but a not in the central location of all the restaurants and shops. Wall were very thin in hotel, could hear conversations in next room. Seemed to have trouble cashing a $100 traveler's check. Gift shop girl told me she did not have change and did not offer anything else. I asked her what does she do when she runs out of change. She said she calls the front desk. I had to tell her, why don't you call them. I was sent to front desk and check was cashed. When I checked in the day before, the front desk clerk told me that they did not cash traveler's check but that there was a bank across the street. (---). Buffet breakfast was good.
Adams Mark must have been built thinking that the north side of downtown would "boom" sooner than it has. A bit far from downtown attractions and the Rivewalk, but not bad. We walked most places. Nice room, minimal amenities for the type of hotel it was. We were very disappointed that our pot of coffee and two orders of bagels (cited on the menu as a "selection of bagels") featured just a bagle each with creme cheese (no jams) and came to over $16.00, plus tip! (May I suggest you wander down to Shilo's on Commerce for a great "local" breakfast at about $5.75 a piece, or drive up to Taco Taco at Hildebrand and McCullough for a fantastic Mexican style breakfast -- migas, breakfast burritos, tortillas.. Both places have great wait-staff.) We might stay at the Adam's Mark again, but there are better values in "high end" hotels around.
Stay away from this run down, out dated place!!
I have no idea why the rating on this hotel is 4 stars. It is dirty, run down and the service is terrible. The rooms look like they have not been redecorated in about 15 years, the check in staff (Seahn, namely) is SOOOOO rude, and the breakfast waiter we had was awful. The food was cold and not very tasty. We were very disappointed, as this was an anticipated trip that was ruined. Do not waste your time at this place.
Go somewhere else!! I wish I had listened to the others that agree that this place SUCKS!!
Great hotel for the price from Priceline
We also did get 2 weekend night for $45 a night. Actually I got 2 rooms so I ended up impressing my friends when I told them how much their share of the total bill was. They had paid big bucks, over $150+ on not so nicer riverwalk hotels. I admit it's not close to the part of the riverwalk where much of the party gathering crowds roam but it's not that far either. My wife had the audacity of walking all the way to Rivercenter Mall, about 2 miles away and she had no problems and lots of fun doing it. Staff is very frienldy and got us good locations to dance some nice Salsa and to have great mexican breakfast buffet @ 4.95 per person, which included entertainment from a 9 young female members Mariachi band. Wife loved the place, I think it's called Estela's Restaurant. Hotel's daily self park is $9 and there's a very convenient underground walkway from parking lot to hotel's lower level. We previously stayed at Hilton Palacio del Rio and you have to walk thru traffic if you want to self park there. Again we were happy with this 3 star hotel at the price that we got it. We'll stay there again if we can get the same great deal. And if you like Salsa music, there's a nice and small place at the south end of Alamo street called "Bar Latino" but you have to get there early to get a table and enjoy the great live salsa music, one of the best we've heard. Crowd tends to be semi formal to dressy since there's a nice and trendy restaurant adjacent to the bar.
Great value for the price
I got this hotel 3 months in advance through Priceline for $45/night (wish I'd started my bidding lower!). It's a decent upper-tier 3-star/lower-tier 4-star hotel. While technically on the riverwalk, it's at the far end of it. Kind of like getting a hotel billed as being on the strip in Vegas, only to find it's at one of the far, far ends of the strip.
I stayed here for 5 days & found the staff very friendly & helpful. I was one of the first people up each morning, and by the placement of newspapers outside the doors, it was clear they made an effort to leave every other room empty since the hotel wasn't fully booked. I never heard a peep from the adjoining rooms.
The neighborhood isn't as bad as I've seen others say it is, but it is worth noting that the Greyhound bus station is only a block away. If you're nervous around people who take the bus rather than fly, this might make you uneasy. I rode my bicycle in the area every day and had no worries.
A tip for those who've had problems at this or other hotels: Smile at the clerk when you check in & tell them you're glad to be there - it works wonders!
Word is that this hotel may be bought & refurbished by Marriot. Don't know when or if that'll happen, but it will only make a good hotel even better.
Not really a 4 star
No ice machine on our floor, no mini bar in room, no HBO (have to pay for all movies), rude front desk.
Nice hotel. Not exactly on the Riverwalk, as is implied by the name, but within a couple blocks of it and the Alamo, letting you skip much of the traffic. Service is excellent--very attentive, from valet to the wait staff. Food is excellent; breakfast menu diverse and delicious (orange juice is fresh squeezed). Room service is very prompt and 24 hours. My standard room was uninspiring, though, from the decor to the amenities--no HBO, not enough outlets or room to iron, blandly decorated, mattress a bit of a dud. Nice gift shop. Valet or self park off-site (a bit of a walk through underground corridors). Easy access to major highways. Ask for a room not near noisy elevator shaft.
TripAdvisor Reviews Wyndham San Antonio Riverwalk
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