Wyndham Garden Pittsburgh Airport
How has this hotel rated in the past?
- Shuttle bus service
- Free High-Speed Internet
- Room service
- Swimming pool
- Fitness/Health center
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Historical Traveler Reviews Wyndham Garden Pittsburgh Airport Findlay Township
The renovations make a diference
Traveled to the Four Points again on business and arrived on Wed. the 26 of Oct. After taking the complimentary shuttle from the airport I arrived to find that I was in one of the recently completely renovated rooms. It was FANTASTIC! Having stayed here before I was prepared for an average stay in a facility that I was comfortable with and near the businesses I needed to call on. But the newly renovated room product is 180 degrees in the right direction from the old. The rooms are spacious, lighter, modern and the new bedding is super. I have found a new home whne on business in Pittsburgh.
Had some problems, but overall stay was ok
We booked this hotel thru priceline. The Saturday before our stay, I called to confirm. We were traveling with our two sons, so I wanted to ensure we had two beds. The person I spoke to was extremely rude to me and said because I booked thru priceline, I would get whatever room was left. I contacted a manager the following Monday and he apologized and made sure I had a room with two beds. Hotel is in a very secluded area, which was very nice because it was so quiet. Our first day there, temps hit a high of 95 degrees. That night the air did not work in our room. I contacted the front desk to ask for a different room. They said they would send the maint. guy asap to check it out. He came within 20 minutes. After checking it over he said he wasn't going to be able to fix it and that he would try to get a different room. He called Walt on the speaker phone, (this is the same person I spoke to, to confirm the reservation). Walt's reply to the maint guy was (not realizing we were on the speaker phone), "don't worry about them, they are priceline". The maint. guy's reply was I will call you right back. He proceeded to call on the other phone (not on speaker), and told Walt he needs to put us in another room. We were then moved to another room. I spoke to the manager the next morning and explained to him what this person had said and how he had made us feel. (as though we were not good enough to stay at this hotel because we bought our tickets thru priceline. He gave us a complementary breakfast and an apology. Shortly after that, my husband went to plug our cell phone in behind the chair in the room. He notice some kind of poop on the floor behind the chair. I called housekeeping immediately and explained to them what we found. The manager of housekeeping came within minutes to clean up. She also assured us that she would clean the room herself that day and bring in all new linens, comforters, pillows, etc. When we got back that night the room was spotless. She left us four bottles of water and a large plate of chocolate chip cookies for our inconvenience. She made us feel very good about staying there, so did the manager. The last night we were there we had to deal with Walt again. The housekeeper did not leave any towels in our room, so I called the front desk and Walt answered. I explained we had not towels. I also asked if I could get an extra pillow. He told me no, there was a shortage of pillows. He was very rude about it. Our overall stay was ok. We did like the hotel, however, we were very dissatisfied with Walt. The managers went out of there way to correct our problems and I am grateful for that. If you are booking thru priceline, beware of Walt!!
The Worst Starwood Property I Have Ever Stayed In
It will be difficult to keep this objective as this property was horrible and the staff were even worse, but here it goes:
1) Airport Pickup
It was almost an hour and three phone calls before the shuttle came and picked me up.
2) Hotel check-in
I am an SPG Gold member, which means something at every other property except apparently this one. Despite reserving a non-smoking room (which is in my profile with them) I got one that smelled horribly of smoke. When I asked to change rooms, they indicated that there were no other rooms available. I asked if this meant that every room in the hotel had been checked-in (It was 5pm, so I figure there other rooms which are still available), they advised it had. Of course, later I discovered this was completely incorrect and they just did not want to bother changing my room assignment.
Once I put my things in my room and opened the windows (even though I was on the first floor I would rather risk theft than smell cigarette smoke all night) I went back to the front desk to ask for a ride to a restaurant located about 1/2 mile away from a local mall where they bring guests. Even though the van passes right by the restuarant, the driver said he could not accommodate this.
After the incident in #3 occured, I had had it and wanted to speak to the manager. He seemed to care as much about my concerns as the ketchup stain on his shirt.
I cite these because while not preventable through local staff efforts, these will impact your stay nonetheless:
1) Location - The hotel is on a completely isolated hillside within an old industrial park. There is absolutely nothing within walking distance. If you don't have a car you are stuck.
2) Rooms - Really old and very much in need of refurbishment. The frames on the windows were rusting and even the bedroom furniture, which could have been replaced I guess, was under par.
This is the first negative review I have ever posted on any hotel, much less a Starwood property. While I still maintain my loyalty to them, I will never use this hotel again not because of the problems I experienced, but rather the complete lack of staff courtesy or interest in helping make my stay any better.
Unfortunately, this was the worst hotel I have ever experienced and I travel quite frequently. The hotel smelled musty and old from the front door. My room was grimy and felt unclean. The bedspread was dirty. This was a most horrible experience. The one relatively positive comment I can give is the complementary bottle of water - necessary since the vending machine was completely empty.
Fine, but not as impressed as other reviewers.
Room was fairly large and clean, but nothing special. Bed not overly comfortable, front desk staff merely OK, but shuttle driver was good. Truly out-of-the-way location is odd. Common areas are nice & well-kept. Overall, a fairly pleasant but utterly forgettable stay.
This is a very nice hotel
Just came back from this nice hotel. It was reported to be hard to find, but I did not get lost, following map quest driving direction turn by turn ------------------- and when I left the following morning, I made the first right to another direction trying to find new way to the hotel, and, surprisingly, I got on the highway RIGHT AWAY, but at exit 4 of Hwy 60 rather than exit 2.
I was wondering at downtown Pittsburgh, thinking maybe I should not spend too much time at this hotel, but when I checked in, I surpised to find out it is a wonderful hotel, the lobby is very shine with two nice restaurants right next to it, lots of attraction maps and brochure.
The front desk is small, only one lady checking clients in, and I had to wait, but, instead, I checking around the hotel before I came back to check in.
I was given a King size bed and told that all two double bed left were smoking. The room is pretty good size and the bed is comfortable. I got all I needs. The parking is free and there are plenty of them. It does not have indoor swimming pool, only outdoor one.
There are many airline workers stay at this hotel since it is very close to the Intl Pittsburgh airport built in 1992.
This is great hotel to stay, about 14 miles from Pittsburgh downtown and 10 miles to Station Square ----------------- where we spent a good night before heading to the hotel and take a 2 hour river cruise Gateway Clipper Fleet ------------------ the following day that Entertainment coupons were granded. The cruise was great, also had magic show and visiting the dam. However, Sheraton is right at the Station Square that could be a better choice for sightseeing.
Later we walk across the river (very nice view) right thru the bridge to Pittsburgh downtown and left the car at Station Square which was $5 for 24 hours. As soon as passing the bridge, we took the FREE Pittsburgh to various downtown places (note: only 4 stations are FREE, passing that would be $1.25)
We also visited Omni William Penn Hotel, a wonderful hotel. And, if arriving at Pittsburgh thru Greyhound, the Westin is right next to it. Hilton and Renausens hotels are at the heart of Pittsburgh, but taking the free new subway seems to be very fast and convenient.
A Bargain at the Four Points Sheraton Pittsburgh Airport
Spent the weekend (Saturday to Monday) in Pittsburgh to visit a friend's family. We stayed at the Four Points Sheraton at the Airport. It was very hard to find (seems like it's in the middle of no-where), but once we got there, we were very pleased. It was very nicely decorated and clean. Even though it was small, it had a very nice lounge, lobby and restaurant. The pool was spotless with a lifeguard on duty even though it was too chillly to go swimming. At $39/night through Hotwire, it was a steal.
We spent all day Saturday at Idlewild Amusement Park, which was great fun. Sunday afternoon, we went to the Waterfront in Pittsburgh. At 6:00 p.m. we went to the Sandcastle which is a fabulous waterpark. On Sunday from 6:00 t 10:30 p.m. they have an Oldies Dance with an all-you-can-eat buffet for $8.50/person. They close the slides during the dance, but the pools and hot tub remain open. What a bargain. Even if you don't dance, it is so fun to watch all the other people who are really excellent dancers. Also, the bar serves excellent drinks at reasonable prices. If you are in Pittsburgh on a Sunday, you reallly should check this out.
Very good value, used Hot-wire and was only $45. Excellent location, tucked in an industrial park in a very nice setting. Rooms good-above average. Restaurant quite pricy, no biggie, LOADS of restaurants nearby.
I wasn't sure what to expect since I booked the Sheraton as part of an Expedia package. Most hotels in this price range are NOT nice, in fact most seem to be pretty lousy and have that great musty smell when you walk in. This was a PLEASANT surprise. Rooms were large, updated, and immaculate. I stayed 3 nights, and each evening that I returned to my room, it was spotless and even smelled really fresh! People here were very friendly, they have a nice bar/restaurant area, and it was very quiet. It's a little far from downtown, but right next to a huge shopping complex. Excellent value for the price.
Understated Elegance in the Middle of Nowhere
We stayed at this hotel for a weekend wedding. The hotel is in a "Business Industrial Park" in a hilly/wooded area. It took quite a few turns to maneuver to this hotel's location within the park and can be a bit tricky.
Parking was free, plentiful, and appeared to be secure in this area (not a residential or retail sector in sight).
The lobby was small, but elegant. Early check-in, however, turned out to be a problem as no rooms were available. But after a few minutes chatting with the desk clerk, she was gracious to offer us a handicapped room (even though we are fully able).
The room was well-equipped, cozy, and had most of the comforts of home.
There was plenty of room for a king-sized bed, desk, and a reclining chair. The bathroom was decked out in marble and was roomy.
In all, this hotel provides solid value for your $.
TripAdvisor Reviews Wyndham Garden Pittsburgh Airport Findlay Township
Travel Blogs from Findlay Township
Today was again a pretty good start with a bit of a sleep in. Today we had planned to go to beaver falls, another place where my dad grew up, and see more houses there and spend the day in that town. When we got to beaver falls it seemed like a town with many units and it was like out of a TV show were every knows everyone. But it was a ...
... and eggs, so not a huge variety. We headed out in our car at about 10:30 to see some of the addresses that grandpa had left us. The first one we failed to find because the address wasn't there. We spent a good 25 minutes looking around for it. The second two were very close of each other with were easy to find as they are still ...
We had to leave Niagara Falls early to get to Pittsburgh at a reasonable time. We didn't do too much on that day except for look around the town a bit and go for a small walk or walks everywhere. The drive was a scenic one, there was tonnes of good views to look out the window and see but that was what we did for majority of the ...
... road and continued to boston. Once we got to boston it was about tea time so we unloaded our stuff into our room and went out to get tea. We went to this sports bar place for tea. It was like the times square of boston!! There was so many tv screens with different sports on them. One had baseball, one had soccer, one had ice hockey! When we got back to the hotel we got a room service dessert. After dessert i think we were all full. Pittsburgh is great so far. Cya, Emily ...
... neutral. Liked the closet facing bathroom as opposed to the hallway. Because my key is needed to light the lights, I never lost it! It was always in the wall! Close Captioning not working. What a runaround. No one would give me a supervisors' name. "We have a policy andprocedure. Felt very placated. Went through house keeping three times. Their supervisor (Judy [male] )came and suggested that I talk to the service desk (Wayne x2)When I went to SD twice, conveniently ...