Wyndham Boston Chelsea
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Historical Traveler Reviews Wyndham Boston Chelsea
just returned from boston this is agreat city break. the wyndham hotel was great. really freindly staff nothing was to much trouble .the restuarant was very good they did full english breakfast & more and the food on the a la
carte menu was good to. there was a free courtesy bus to and from the airport
and into boston . take the trolly bus tour this great for sight seeing & to get your bearings .if you get the chance go whale watching . this is a great city
Very Nice Hotel
We arrived by car in Chelsea, following our directions from Mapquest. Mapquest did a great job for our five state tour, except for the directions to the hotel. We saw the Wyndham form the highway, but the next exit was further up the road. We eventually found the hotel, but my advice would be to get directions from the hotel staff to avoid driving all over Chelsea.
Once we arrived, we were greeted by the friendly people at the front desk. Our rooms were not ready, so we went to the restaurant in the hotel for lunch. I think the person who was waiting on us was the manager of the bar/restaurant. She was absolutely wonderful. Very cheerful and helpful - the food was pretty good, too. We were pleasantly surprised by all the helpful people in Boston.
Even though Chelsea is only three miles form Boston, I would not recommend walking through Chelsea. The hotel provides a shuttle to the 'T' (subway) station at the airport. From there, you can efficiently navigate Boston. When we asked how often the shuttle runs, they told us to call when we needed to be picked up from the 'T' when returning to the hotel from Boston, and it would about 15-20 minutes. On our first return, the shuttle was there before we had a chance to call. Another couple had called an hour earlier were waiting all that time. The next evening when were returning, we called and had to wait an hour. From what I can tell, the Wyndham Chelsea has a contract with the Airlines to pickup the pilots and has them stay at the hotel for layovers. The shuttle drivers know which flights arrive when and then wait for the pilots. I think that the airlines get preference to other hotel guests, hence, the wait.
The rooms were very nice and comfortable. The bathrooms were relatively large compared to the other hotels we stayed at, so we were very pleased. The Wyndham Chelsea has a great pool and spa, too.
All in all, we were very pleased with our stay at the hotel.
Beware of rates
I booked this hotel through Wyndham central reservations and they gave me a very good rate of for a suite. On arrival I was told that the booking did not mention about being a suite and was put into a normal room.
After a lot of discussion with a very rude Director of Sales and Marketting I managed to get the reduced rate for the normal room. However his attitude did spoil my stay! In addition some of the other front desk staff were rude and not very helpfull.
However the bar staff and drivers were very helpfull and freindly! The management has a lot to learn from their staff!
Bring Cell Phone
Hotel was fine but if you are planning on using the airport T stop as your transportation bring your cell phone. There is no phone at the T stop and you must call the hotel shuttle service to come pick you up from there. Sometimes the hotel shuttle was already near the airport, so the wait was only about 15 min. Other nights we waited 45 min or more to be picked up. Bring a jacket- you wait outside and it gets chilly, even on summer nights. Also, when you need to take the shuttle from the hotel to get to the T stop, it leaves every half hour and takes about a 15 min. drive.
Overall, if you are looking for a cheap rate for Boston, clean hotel, and are willing to factor in travel time of hotel shuttle to and from airport T, the savings are worth it to stay here.
It's ok, if you like Wyndham chain
The staff was helpful and to be commended.
The facility was ok, but the Wyndham chain could learn from some of the other hotels. Some extras would be nice. Sure, there's a coffee pot in the room, but how about coffee in the lobby, maybe a danish in the morning? Charging .75 for making an 800 call from your room? It's these little things that make me look for alternative chains.
Great but Interesting Location
I stayed in the Wyndham Chelsea this June and we had a pretty good experience. We were told by a resturant waitress that the town in which the hotel is located is rather dangerous. Lets put it this way, nobody is going to hurt you, but I still wouldn't go walking around after midnight. The rooms were clean and comfortable. The staff was EXCELLENT. If you no not have a car for your use while in Boston, they have excellent shuttle service. They will take you to the Airport MBTA station and the trains will take you all over the city. TerraNova is the hotel diner and I did not eat there. Up the street is Massimo's...and it is the BEST Italian food I have ever tasted. Enjoy your stay!
The Hotel was fairly nice, except for broken pretzels and a old bandaid on the floor, and the TV screen with a quarter inch of dust on it, I guess it was clean enough. It was convienently located, we took the shuttle to the airport T stop and travelled around Boston that way, which was great! The food in the hotel restaurant was a little pricey but the food was good. Oh yeah and if you smoke they have NO rooms for smokers, even though when I booked the room it had a space for me to check off for smoking or non smoking!
Not the best location (recommend cabs for visit into Boston) , but a very clean, very new appearance hotel. Rooms were excellently appointed. Restaurant was excellent too. Price would have been 5x as much if this hotel were in downtown Boston (used Travelocity? to book).
Wonderful stay at the Chelsea!
Only stayed for this past weekend, but have nothing bad to say about this hotel except that it's next to a shady part of town, but don't let this discourage you! The staff was friendly, even honored my By Request membership when I booked through Expedia, gave me information on things to do, and was informed they have shuttle service to the airport and the metro. However, it is only 5 minutes on Rt. 1 and over the Tobin Bridge to downtown Boston. The beds were super comfortable, the room was well decorated with self controlled room thermostat, and the pool and hot tub downstairs was an added bonus! Overall it was a great stay and would highly recommend it.
A very plesant experience
Stayed at the Wyndham Chelsea on July 4, 5, and 6th, 2003. The courtesy shuttle picked us up at Logan International and we quickly weaved our way through a maze of construction and killer traffic to the hotel. The staff was very friendly and most helpful. They gave us great dining suggestions, arranged a trolley tour through Boston, along with good information on a haunted Salem tour. The breakfast buffet in the hotel restaurant was first rate. The room was clean, comfortable, and reasonably priced through Expedia. They even honored our requests through Expedia on room type, etc. The indoor pool and Jacuzzi along with the weight room were clean and very inviting after a long day. The immediate neighborhood has little to offer the on-foot urban explorer, but we did find a few surprises. The hotel courtesy shuttle leaves every 30 minutes to Logan and on the way they will leave you off at the airport T station. This is the subway into Boston and surrounds. Overall a great value and we will stay here again next time we return.
TripAdvisor Reviews Wyndham Boston Chelsea
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