Super suite

we recently stayed in the suite and found it to be very clean , comfortable and spacecious . the staff were very helpfull and looked to cater for our needs . it is certainly worth paying extra for this room + the food was very good (with a personal recommendation for the duck )

Dirty rooms, very expensive food

We stayed here for a Saturday night and were very impressed by the building and the location. However... the room we had was filthy, you would get a better room in a B & B for a fifth of the price- and I would recommennd you did just that!! When I complained- I got the feeling this happens a lot! The food is hugely overpriced and the menu is littered with 'supplements'- why can't they just have one price or individually price everything??

It was a real shame as this could be a seriously good hotel, but is not- it needs to seriously pull it socks up! I would not recommend it to anyone unless you are happy with dirty rooms and not good food!!

Don't Go There!

If you want to stay in a hotel in a lovely quite rural setting - but if you care about clean rooms, clean bathrooms and nice food don't go there! I didn't rate this as 'terrible' due to the location but please don't be fooled by the adds. The rooms are small and dirty, bathrooms even worse and breakfast straight from the freezer shop. One night stay cost £110 for a "double" room very expensive for what we got. Would not stay there again and would certainly not recommend to anyone else

Excellent Value break

Stayed at this hotel for a 2 day break and was pleasantly surprised considering earlier reviews. The staff were very pleasant and the food was delicious plentiful and served by very pleasant staff. There were beautiful views from our room and although I would describe the room as slightly 'shabby chic' it was spotlessly clean and comfortable. The downstairs library, lounge, bar and restaurant were tastefully furnished (I presume they had been updated recently as all the funiture was new)and the conservatory was also pleasant for a pre dinner drink. All in all a very nice stay and I will have no hesitation in returning in the future if only to explore the grounds which I never got round to this time.

A Truely Relaxing Time

The only thing that would have made this break better, would have been to stay longer.

The hotel was lovely and the grounds were beautiful. It certainly is a place to relax in.

The staff were very friendly, pleasant and helpful. The bar staff were great and full of character and the meals were wonderful.

The four poster bed was a little rickety, but apart from that our break was truely a breath of fresh air.

Pre Easter Break

We have just returned from a mid-week break at this hotel and found it to be well run, the staff efficient and the food fantastic. The only criticism I could make is that the bath was in need of replacing.

Never again!

Last September (2005) we booked again for the Wrea Head Hotel, Scarborough,having stayed there a couple of times previously.

What a disappointment, with the exception of the ladies working on the reception, all the pleasant happy staff had gone, and in their place were people who were rude, unsociable, unhappy, and made it clear they were not interested if you stayed or left.

On the first evening we looked forward to a nice meal in a friendly atmosphere, but quickly found it to be very unfriendly. On entering the lounge for a pre dinner drink and to see the menu a waiter approached and said quite abruptly " What do you want to drink"

as he handed us the menus. After a few minutes he returned to take our order, and in the same tone said "What do you want". We watched as he applied the same abruptness to the other guests..

In the dining room none of the staff showed any pleasantness serving the meals. At breakfast time it was the same no smiles or good morning, or niceties just "What do you want, tea or coffee". I spoke to the lady in charge saying how the Wrea Head had declined since our last visits, but she became very defensive saying the standards were very good. I mentioned in the past canapes had been offered before the evening meal and coffee and mints had been served in the lounge afterwards AND included in the price, but she said that had never been the case. My partner and I both knew she was wrong but decided to avoid her unpleasantness and not pursue it. I was just making a comment but she wanted an argument. After two days we checked out. We will never go back again.

A lovely hotel

We have stayed at the Wrea Head twice and have just booked to go again for a weekend with our families.

Both times we have booked direct with the hotel and found them to be very helpful. The first time we stayed in a standard room, which was nice but nothing special. The second time we requested a superior room and got a lovely big room, massive bed and a huge bay window with views for miles. Yes the furniture is a bit old, don't expect it to be like a chain hotel - everything is individual and all the rooms are kitted out differently (we got shown around a few of them). However we found it very comfortable and clean.

The staff were always polite, helpful and also very respectful (which is rare these days!).

The biggest selling point for this place is the food - the quality is exceptional. There is also a lovely bar area. We didnt find the drink prices any more expensive than other hotels, Value for money - if you book direct is brilliant. You can get a double room with 3 course dinner, bed and breakfast from £50 - 60 pppn (usually min 2 night stay). Once you deduct what you'd have paid for this standard of dinner it makes the price of the accomodation seem like peanuts.

I would definately recommend this hotel for couples or small family gatherings. Its a 5 - 10 minute drive from the seafront at Scarborough.

Enjoyed my stay

Stayed here on a team build event with work. It provided a relaxed atmosphere, especially in the evening - lots of squashy sofas - and nobody minded our little quiz in one room - there was lots of space for groups or couples.

Room was lovely - old fashioned, but clean and well equipped.

Food was lovely.

Disappointing

What a disappointment !. As our 4th Wedding Anniversary was on a Saturday we decided that we would have a treat and go to a nice hotel, have a four poster bed and generally spoil ourselves. We booked to Wrea Head through Superbreak specifically requesting a room with a Four Poster, we had to pay a supplement for a one night stay on a Saturday night so including dinner the total cost was ? 175.00 - for the one night. When we impressed as we drove up the drive as it was a beautiful building set in picturesque grounds, however when we went to check in they appeared not to have our reservation as there was not a registration card printed for us, this was covered up and we were told we were in The Suite - great I thought, we were shown to our room, you went into a lounge which smelt musty and had 2 settee's which had definitely seen better days, you went through the bathroom to the bedroom which DID NOT HAVE A FOUR POSTER, yes it was a Superking size bed but this is nothing special to us as we have one of these at home, oh well we decided make the best of it. However when we went to bed that night what a mistake we should have complained it wasn't one bed but two singles joined together so there was a ridge down the middle - great for our anniversary we either had to sleep in a single bed together or sleep either side of the ridge ! The decor was not bad but has seen better days with chips of paint out of the wardrobes and a drawer handle missing, ring marks on the dressing table etc., The cleanliness - the top of the trouser press was thick with dust, there were marks on the radiator in the bathroom, mud on the carpet in the lounge, hairs still in the bath, cobwebs in the corners of ceilings generally in need of a good spring clean this was also obvious in the bar with hand prints on mirrors and cobwebs on light fittings - I know it is an old hall but that's no excuse for dirt. And to complete my disappointment in the room I got into the shower on Sunday morning to find the head was wedged behind the holder which was broke so you had to hold the head and shower with one hand. The food was good - I wouldn't rave about it but it was edible and the dining room was very clean, however (oh that word again) the breakfast did look a bit meagre on the plate - 1 rasher of bacon, 1 sausage, 1 hash brown, 1 tomato, 1 egg and half a slice of bread fried - might I suggest smaller plates. Be careful of the prices charged by the hotel - we went for afternoon tea when we arrived with my husband ordering the fruit cake with cheese and myself a tuna sandwich - I got my sandwich he however got 3 slices of different cakes - no cheese for these we were charged ? 10.85 the tea was extra. At dinner my husband decided to try again and ordered the cheese and biscuits as they came with grapes celery and fruit cake, this time he got the cheese - no cake. We also found the drinks a little expensive at ?11.60 for 2 pints of lager and a malibu and diet coke. When we checked out we were asked if we liked the room when I said no we had wanted a four poster we were told next time to book direct - there certainly won't be a next time for us !!