Windsor Plaza Hotel
How has this hotel rated in the past?
- Shuttle bus service
- Swimming pool
- Room service
- Wheelchair accessibility
TravelPod Member ReviewsWindsor Plaza Hotel Ho Chi Minh City
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Windsor Plaza Hotel Ho Chi Minh City
Sensational, loved every minute
I must say this is the best Hotel I have ever had the pleasure to stay at. We booked an executive room for 2 nights. we received a room on the 24th floor, sensational view of Saigon.
The room was spacious and clean, very comfortable. Our favorite part of this hotel though is the executive lounge. This lounge provides free snacks and beverages for all executive room guests 24 hours a day. A buffet breakfast is served for 3 hours in the morning and a light dinner with free unlimited beer, (French) wine and spirits is served between 5pm and 8pm. Nothing like free Sushi and Bacardi to help ease the body after a long day of sight seeing. Also with the cost of wine in Viet Nam this is an extra special bonus.
I highly recommend this Hotel to anyone wanting a taste of luxury in the Heart of District 5 Saigon. With the friendly staff , the convenient extras and the best view in the City this Hotel has been an absolute Joy.
It is a must to spend a bit extra and get an executive room and full use of the Lounge.
BEWARE!!...an ant infestation, porr service, unhelpful staff
Looking at this hotel on the internet it looked impressive, however, DONT BE MISTAKEN!! The rooms are all old infested with ants! Not worth the amount they charge! (we paid 40 pounds sterling per night). There are plenty of other hotels around.
When we made this booking over the internet we requested a double non-smoking room.
However, when we arrived at the hotel, checked in and went to the room, we discovered that it was a twin!! We were on honeymoon and had notified them of this in advance!!
When we contacted front desk, they were most unhelpful and rude. They eventually said the only double rooms were the smoking rooms or the executive room but we'd have to pay an extra USD$20 per night. We had a look at the smoking room, it stank and was in a really bad state!
We were not happy with this, initially they refused to budge until my husband got very angry and confused the staff with his English and said that we wanted a free upgrade or else, they gave in after a while but we shouldnt have had to go this far, they should have, out of curtesy offered it to us! We faffed about for 30 mins after check-in!!! we were tired and hungry and in no mood to stand around, sorting out our rooms!
The exec room was nothing special and was still infested with ants! the bathroom was horrible too, the shower cubicle overflowed with water, you complain about it, they pretend they dont understand English = their problem solved!!
Furthermore, they dont have enough lifts to accommodate the number of guests, they were EXTRA SLOW too and it doesnt help that the front desk is on the 4th floor of the hotel!
STAY AWAY from this hotel, unless you like living amongst ants and enjoy rude and unhelpful staff!
Lots of Extras for very little more!
My husband and I stayed at the Windsor Plaza 23 -27 Oct. 2006 as part of a 9 day trip to Vietnam. We had a difficult time finding hotel rooms because of the APEC convention, but our travel agent found this one. There were no rooms left at the lowest price, and were we glad! We paid $86/night for our deluxe room (compared to $75 for a regular room). In addition to a bigger room that was absolutely spotless, the upgrade allowed us access to the Executive Lounge which was a big plus for us. We were allowed to use the internet any time at no charge, there were always food and beverages available(custom-cooked eggs for breakfast; liquor was extra) which allowed us to have a light supper at the end of the day instead of going to a restaurant, which we did twice. We also got an envelope with coupons for a free breakfast in the large buffet-style restaurant, two free drinks, discount on massages, and several other coupons. The hotel also provides free shuttle service to the shopping and sight-seeing districts of town, which we used every day.
There were only two things I could complain about. One evening I got a full body massage (full price about $15 and I ended up paying about $14 because the 20% discount only applies to half of the charge). It was the worst massage I've ever had in my life. The very small woman who gave it to me got up on the table, crouched over me and proceeded to use her full body weight on my back. I told her three times she was doing it too hard but she continued to knead, pummel and pound. I felt fortunate I didn't have any bruises in the morning.
Secondly, there are two live music floors there. One plays extremely loud techno music for the 30 and under crowd. The second was a dance floor that played country and western and ballroom danceable music, but the music was so loud my 50+ husband and I stayed less than 30 seconds and left. They were playing full blast to an empty house. I should have asked them to turn down the volume since we were the only ones there, but I didn't. I would have loved to dance!
Bargain place, but a bit far from the action
We found Windsor Plaza great value, though more of a four-star, I'd say, than 5 star. Friendly, efficient staff and breakfast to write home about. Don't worry with the deluxe rooms (more expensive). The superior was just fine - absolutely huge. Beds seemed fine to us. We were upgraded to a deluxe room on a return trip, and it was smaller (but still excellent), although it gave access to an executive floor giving free food, drinks and (slow) internet. But hardly worth paying the extra. The hotel is a bit out of the centre (and thus few reasonable restaurants handy outside the hotel), but a reliable shuttle every 30 minutes bridged the gap. They also pick up/drop off at airport as part of the (free) service. A full market is on the lower floors of the hotel, and the prices there (and range of goods) seemed as good as anywhere.
Great hotel! Extras are worth it!
Me and my gf stayed at the hotel for 3 nights on our HCM City trip!
First of all i must say i was really impressed that this is new hotel that really met all the expectations! We booked an executive floor room since it was just a little more expensive and it really had VALUABLE EXTRAS!
First of all the great thing is they offer FREE airport pickup on arrival and transport to airport on departure. Also every half an hour there is FREE shuttle to main district of the city. And transport means great airconditioned combi!
Next thing is GREAT selection on breakfast. They say it is the biggest in HCM and I could really belive it. You can get so much different things even for breakfast. We loved it!
We were located on executive floor which also means free executive lounge all day long. This translates to free snacks/drinks all day and free internet usage. This was very valuable since we actually had our dinner there :)
View from 21th floor was great and we really appriciated beeing so high since noise form the street could be heared even this high. But this is HCM city, so get used to it. I would rather not know how it would be on some 3rd floor in some cheap city hotel.
Stuff was very friendly and we booked our city trip/Cu Chi tunnels trip and Mekong delta trip directy from hotel. It maybe cost a little more, but we had comfy airconed Toyota limousine with own driver and guide for just a little extra $$$.
I checked out the spa centre and I can only say WOW! Having foot massage, sitting on big comfy chair, watching plasma TV and enjoying cup of tea for 8$ is a bargain :) not to mention 90 minute Vietnamese massage for additional 15$. It can be that the rate is twice the rate of some city price, but the service is 5 star service and you walk there in slippers and bathrobe :) And damn, the girls actually walk on you for the massage, that was quite something, so be prepaired for pain hehe
Average hotel - nothing special
We flew to Ho Chi Minh City for a week with VN Airlines. The travel agent said for A$1,100 (including all taxes & visa) VN Airlines also offered 4 nights accommodation at the Windsor Plaza Hotel. We wanted a couple of extra nights and it cost A$65 a night. The accommodation included daily buffet breakfasts - which were more on the quantity than quality. Our room was the standard one. We would rate the hotel as a 3*, but not a 4* or 5*.
Good points were clean room, good views over the HCM city on the 25th floor, next to a shopping plaza, free shuttle bus from and to airport (not many hotels would provide this service), great shower!
Bad points were the hard beds, not double-glazed windows so we could hear the honking traffic noise all night and throughout the day!
Loved the Windsor plaza
I enjoyed my 1 week stay at this hotel. The hotel offered varieties of fresh food in Eastern and Western styles. The environment was extremely clean.
The staffs were so courteous and helpful. The shuttles were convenient in every 30 minutes. The spa center was clean and the rate was a fraction of the US rate. The view was lovely. Although I wished it had an alarm clock in the room, this would help a lot. Other than this, I will recommend others to stay at this hotel. In addition, the shopping mall was next to the hotel, where you can shop until you drop with good bargain. Enjoyed it alot.
The disco was in our room!
We booked this hotel because of a good deal on the net.The hotel is near Chinatown and was full of Asian tour groups. It was not walking distance to downtown Ho Chi Minh. The front of house was excellent and the room had a good view. The air conditioning was a little noisy as is often the case in Asian hotels. The real problem started around 8pm when the disco on a lower floor started up. Our room on the seventh floor overlooked the dome of the disco and received all the noise until the early hours of the morning.In the morning, after a bad nights sleep, we had the buffet breakfast included in the tarrif. This was the worst breakfast of our three week trip.Leave this hotel to the Chinese tour groups.
In the middle of Chinatown
We stayed at the hotel for 5 nights and I liked it. The rooms are big and clean, the staff is very helpful and the breakfast very good. The views from the rooms and the top terrace where the small but nice swimming pool is are stunning. I liked the fact that it was in Chinatown because there were not many tourists around the hotel. You get quickly to District 1 taking the free hotel bus which leaves every 30 minutes and offers an excellent service. The use of the Internet and the massage are extremely expensive though.
Nice but not worth the money
We would not have chosen to stay at this hotel had it not been for the closure of its sister hotel 2 days before we arrived in the city. Luckily we were not charged the normal cost of this hotel (over double what we had paid for our original one!!). Don't get swayed by the five stars - this is Vietnamese 5 star and more like UK/US 4 star. Service is fine although the staff in the top floor restaurant where those staying in executive rooms take breakfast are a little over keen and we were never left alone to eat in peace!!! The Chinese restaurant is outrageosly expensive!! Room was clean although considering this is a new hotel some of the bathroom fittings were not particularly good - loose tiles, toilet roll holder loose. We were slightly alarmed to find no fire evacuation information in our room!!
Yes it's in Chinatown where there aren't many other hotels but if you have limited time in the city stay in District 1 where there are more eating/drinking opportunities. If you are set on staying in a 4/5 star hotels go for one of the classics like the Rex or Majestic or if you want a sterile Western chain there are other choices. The simple fact is that there is so much choice in the city and for US$15 per room you can get a clean room with a/c, fridge, satellite tv in one of the many mini-hotels in the Pham Ngu Lao area (Backpacker district) - we did this after 2 nights in the Windsor Plaza. You also support local business!!
TripAdvisor Reviews Windsor Plaza Hotel Ho Chi Minh City
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