Willow Brook Lodge
How has this hotel rated in the past?
Historical Traveler Reviews Willow Brook Lodge Pigeon Forge
Great pool for family
The room was about avg on been clean. The only problem with it been clean it appeared that whomever cleaned the room used the same rag to clean the frig & the bathroom sink or tub. There was a few long hairs in the frig (the frig was clean except the hair). The beds, BR, tub, everything else was clean (just maybe management needs to tell the maids to use different rags to clean frig & microwaves with).
The pool was nicely size & clean. My 3 yr old loved the kiddle pool & slide. They were having problems with the elevators at the time of our visit & had to use stairs.
The breakfast was very good(a nice hot breakfast). It was better than most hotels. The juice wasn't watered down like most.
The other problem I noticed that the sleeper sofa needed replaced. The sofa it self was very worn(had a badly worn place) and the mattress sunk in middle unable to support on sofa sleeper. We had to put mattress in floor to be able to support body without sinking down.
The private balcony was very nice. overall a nice place with a few adjustments needed.
Very Clean, Wonderful Staff
Willow Brook Lodge is one of the best places to stay in Pigeon Forge. The rooms were clean and the people working there went out of their way to help us. We had just left the Red Roof Inn where our one night stay was a nightmare!!!!! Couldn't have been more happy with our room. We are going back again. My husband is very picky and not one to brag on people, but he loved this place!!
Wonderful 3 day stay
My wife and two daughters stayed at the Willow Brook lodge for 3 days. The ages of our children are 2 and 7. The indoor and outdoor pool were very nice. The slide with the outdoor pool was a hit with our 7 year old. The room appeared that it was recently updated and it was very clean. The location is right in the center of it all with a putt-putt course just across the street. There was also a Walgreens within walking distance which was nice for last minute needs. Overall our stay was excellent and will look to stay there again for future visits.
Save your money
The reservations clerk reserved our rooms for the wrong date, so when we arrived the type of room we had requested was not availible. While this was frustrating, mistakes are a part of life. What was really irritating was the arrogant attitude of the manager. It was an oh well, take it or leave attitude. No attempt was made to rectify the situation, even though we were return guests. Next time we'll leave it.
My family just got back from the Willowbrook Lodge and I have to say that we had a great time at this hotel! It is staffed by friendly Christian people that make you feel right at home. The pool is great for the kids and has a slide which they love! Also the continental breakfast is terrific! Love those biscuits and gravy;) I would highly recommend. What you get for your money can't be beat!
Wonderful Family Place...
Our family, two rooms--seven people, stayed for the full week and had a t errific experience! CLEAN, POLITE, HELPFUL----cannot say enough about the friendly staff and fantastic breakfast!
We will definitely stay at this fine motel again.
Water slide was a huge hit with the kids--indoor pool was in a lovely building, very well maintained.
We were very comfortable in the pro-family, Christian environment.
Really pleased with our stay here
So many hotels to choose from in the area--I used trip advisor to choose Willow Brook, but I confess I still had some doubts. You never know the travel experience of other reviewers, or what their frame of reference is.
I needn't have worried.
Willow Brook is a well-run, well-maintained property. A four-star resort it isn't, but it doesn't claim to be! We felt it was a good value for the money.
We reserved a jacuzzi room with balcony, fireplace, and king-sized bed & sofabed. I forgot to bring my internet coupon, but the woman at check-in said the AAA discount (which I didn't even know about) was the same.
Our room was good-sized, with a fridge and microwave, the promised amenities, and a nice balcony overlooking the outdoor pool area. This meant we heard some pool noise at night, but that's what one would expect at a family property. They do enforce pool hours (closes at 11 pm). There is a small game room and laundry facilities on the property, as well as an indoor pool. Everything was clean and well-maintained. Liked the jacuzzi a lot. The modest should be aware that it's open to the entire room, no doors or dividers. The website for the hotel has helpful diagrams for room layouts.
If you like to read in bed, you might want to bring a reading light. The room was somewhat dim at night and I would've had to move some lamps around.
The free breakfast offered cereal, donuts, and toast/bagels along with juice. No fruit, alas. We ate out most mornings.
It's a big property but parking was ample. It's only two doors down from a Walgreen's. which is awfully handy if you need an essential or snacks.
We would gladly return and recommend it to anyone we knew heading down to the area.
Great Place to Stay
Stayed at the Willowbrook Lodge in Pigeon Forge for 5 days (spring 2005). I can't say enough about the hospitality of the staff. Every request we made was fullfilled graciously. One day we forgot and left the "Do Not Disturb" sign on the door. Housekeeping called our room to see if we would like our room cleaned before they went off duty. Our room had a fireplace, jacuzzi and private balcony with an exceptional rate. The hotel offered a 10% discount coupon on their website which was honored without question.
The hotel offered a full breakfast included in the room price, indoor and outdoor pools and spas, 75ft outdoor waterslide, which the kids loved. They also have a game room for the kids and a on-site laundry. Would be happy to stay with them again.
My family of 5 stayed one night in early March. We got a standard room with a roll-a-way bed ($8 extra). The room price was excellent. Room was clean and everything worked (did not try the microwave). We used the indoor pool and hot tub. Pool area was clean and stocked with towels. Breakfast was fine, dining area clean, coffee was better than the average hotel. Only hot food item on the breakfast bar was biscuits and gravy. Outdoor pool area looked very nice, the kids were wishing it was warm weather to use the big slide.
Bottom line, we'd stay there again without hesitation.
Willow Brook Lodge
While in the mountains for our summer vacation my husband and I stayed at Willow Brook Lodge
on the parkway. The rooms are great and the
employees are very nice and helpful. We also
visited Dollywood. We really enjoyed the rides
and shows. Dollywood is a lot of fun because it is not to big but big enough to have a lot of fun. I
will have to agree with other reviewers that they
need to have a dress code since the water park opened there are a lot of people walking around
half naked. If people are going to dress like that
they need to go to the water park not Dollywood.
TripAdvisor Reviews Willow Brook Lodge Pigeon Forge
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