Average for Williamsburg

We have been frequent visitors to Williamsburg over the past 4 years and had heard nice compliments on this hotel. This was the first time that we stayed here, mainly because the rate was as low as we had seen here. Upon arrival, we had the misfortune of arriving with a bus load of guests. The hotel does not have a process for checking in large groups, so mayhem in the lobby was apparent. It took over twenty minutes to check-in. Parking, as frequently described here, was a nightmare. Low ceilings, confusing traffic directions, and large support pillars made parking a stressful ordeal. The room was nicely appointed with colonial-type motif -- nice wallpaper, nice colors. The room was clean. The problem occured as we prepared to sleep. The room would not cool down. When we had the temperature turned down, but to no avail. The a/c fan was very noisy at higher speeds, but it did not help. The result was a sleepless night. Not a good experience. The convenience of the location is NOT a reason to stay here.

Just Okay

We are frequent visitors to the area; but had waited to make reservations for the Jamestown Celebration, and found this online. We stayed from May 10 through May 15, 2007. The location is wonderful, with just a short walk to Merchants Square, and easy access to all surrounding areas. That said, we must comment on a couple of things. The garage is a nice feature, but the low ceilings and giant concrete pillars with very tight spaces is a challenge - I have a big white scrape on one back fender. The mattress on our bed was AWFUL - we both were glad to leave, since sleep was difficult and our backs suffered from it. And finally, we got to participate in an unplanned fire drill at 4 am. The alarms went off, and we headed for the stairs with another couple (no one that we knew previously). We followed the exit signs which led us straight down to the garage, where the steel doors had gone down, and there was no obvious way out. We all felt some concern that we were now locked in there, but the door we had come from was still unlocked, so we started back up the stairs, found another door at a landing, which led outside to a bush, which we crashed through. After standing outside in the rain, watching the fire trucks, we were allowed back in (no explanations given); got back to bed, when the alarms went off again. As soon as we got some clothes on and opened the door, the alarms stopped. Back in bed; ten minutes later - alarms! Called the desk - were told they were working on it; and we should ignore it. Three more times, then it stopped. The next morning, we went to the front desk, and told the desk guy about the confusion trying to get out; he didn't write down anything, or ask our names, but did promise to "mention the staircase problem" to the manager when he got there. No apology for the confusion and extra alarms all night. Scary.

Nettes Hotel, großes Zimmer

Mein Mann und ich haben unseren Aufenthalt im Hospitality House genossen. Das Zimmer war groß und sauber. Das Abendessen im 415 Grill auf dem Gelände war ausgezeichnet. Unser einziges Problem war das Parken: Wir haben einen Geländewagen mittlerer Größe und es gab nur begrenzt Parkplätze für größere Fahrzeuge. In der Garage und auf dem Parkplatz gab es keine Plätze mehr, daher mussten wir lange herumfahren, bis uns das Hotelpersonal einen Parkplatz auf dem Busparkplatz zuwies. Ansonsten hatten wir keine Probleme.

Falls wir nochmal nach Williamsburg kommen werden wir wieder hier übernachten.

Nice hotel, big room

My husband and I enjoyed our stay at this hotel. The room was large and it was clean. We also really enjoyed dinner at the 415 Grill on the premises, an excellent dinner. The only problem we had was with parking. We had a medium size SUV and there was limited parking for larger vehicles. They ran out of spaces in their garage and outside parking lot, we drove around for a long time until the hotel staff told us to park in the spots reserved for buses. Other than that we had no problems. We would stay here again if we ever returned to Williamsburg.

Lovely Hotel and Excellent Location

We wound up staying here unexpectedly (and very fortunately) due to problems at Embassy Suites (our original reservations - see separate reveiw for this). Based on our six day stay at the Hospitality House, this hotel merits a much better review than those previously submitted! We had a King Bed room facing an inner courtyard affording a nice view with flowers, etc. The room was beautifully furnished and decorated and was of a good size, albeit not a suite. The AC was central with individual room control and maintained a very comfortable temperature with no noise.

I had to call the hotel prior to our visit to correct our arrival and departure dates (the error was on Embassy Suites side). The hotel was very responsive and our room requests were honored. I suggest that you make reservations by calling the hotel as their website only lists Double-Double rooms while King rooms are also available.

We were fortunate to have Breakfast (a large buffet) included in our room rate, but this may not be the normal case (again, check with the hotel directly).

As other reviews stated, the hotel is located in a lovely area across from W&M campus, and about a ten minute walk (less if you walk fast) to Merchants Square. We ate at the hotel twice and were impressed with the food and service; prices were reasonable. The adjoining taverns and delis (e.g. Green Leafy) were college oriented - Green Leafy food was great but noise level very high.

Finally, our experience with the management was very positive and quite different from the problems encountered by other reviewers. Overall, this may be one of the best lodging options at Williamsburg, provided you can negotiate a lower rate (e.g., AAA) and ideally including the Breakfast Buffet.

Problems with the Williamsburg Hospitality House

This hotel is far overpriced for what it had to offer. I know some people would

say location is everything, but it just couldn't compensate for all of the

problems. Also, there are a multitude of quality hotels not even 5 minutes

away that had much better rates.

The ceiling in our room was very low even though we were on the 2nd floor. This

became very pronounced when entering the tiny bathroom, which was so small that

the door barely cleared the toilet when it opened.

The next biggest problem was that you could hear absolutely everything going on

in the hallway all day long. The walls are also fairly thin. We could hear the

televisions (and conversations) from adjacent rooms. The hallways were very

long and the elevators were not in convenient locations. Also, only certain

elevators would go to necessary floors...which were on opposite ends of the

hall, of course. The parking garage was also a true test of anyone's driving

skills. The ceilings were very low and the spaces were very small. Plan on

getting at least one dent in the side of your vehicle. There were also concrete

support pillars to avoid.

On the positive side, this was a very clean hotel. The staff quickly replaced

the batteries in our television remote. Checking in an hour early was not a

problem, and checking out was speedy.

Please - Charging for Internet Access?

Booked and confirmed a double yet surly desk clerk advised no double available - only singles with no reduction in price. From other reviews it seems this happens often - bait and switch. Asked to speak to manager - "was out". BTW - Charging people for internet access at this price point is a joke. Canceled future reservations - never again.

Favorite Hotel

We go to Williamsburg at least 4 times a year and always stay at the Hospitality House if there is availability. The restaurants are very nice and being able to walk to the Historial area and William & Mary is wonderful. We park the car in the garage and walk everywhere.

Il mio hotel preferito

Andiamo a Williamsburg almeno 4 volte all'anno e soggiorniamo sempre all'Hospitality House se c'è disponibilità di posti. I ristoranti sono molto buoni e il fatto di poter raggiungere a piedi la zona storica e il William & Mary è fantastico. Parcheggiamo l'auto nel garage dell'hotel e ci spostiamo a piedi ovunque.

Good location, nice lobby

Stayed at the "Ho House" over thanksgiving this year with husband and our mothers - chose it because of proximity to colonial williamsburg, but will look for other options or increase my budget next time (I love W'burg at the holidays, and will be back). When the type of room we had reserved was not available, I received an abrupt "well, that happens if you book on line. Sorry." Then the TV only worked intermittently, and the heat not at all, although they did fix the heat promptly. The bar is smoky and dank, but you can bring your drinks to the lobby, which has a fireplace and all the colonial style you need. The parking garage is in the building, so that's handy. So, it'll do, but no glowing review here.