How has this hotel rated in the past?
Historical Traveler Reviews Whiteleaf Hotel London
Nice hotel value for monay
well this hotel is good as compare with price
you will get every thing which you need in your stay
nice staff and very helpful in all time
nice rooms and they got v nice resturant in basment
hot food and nice breakfast which is free
so i advise you to get this hotel
Love The Coachraches
They had coachraches into the beds...!!! Donīt go to this hotel. Find another better and cheaper in the next block or in Leincester Gardens. And the guys from the reception seem to be pride of this great facilities, perhaps in their country this kind of rooms are five stars rated!!!!
Cheap , very nice hotel , great staff
1. cheap (in comparison to otehr london hotels) ,
2. very nice , comfortable room (G01)
3. tv , heater , fan , nice shower, nice (heated!) toilet ,
4. very nie , helpful staff
5. great location
overall : you get what you pay for. very nice hotel , comfortable and great location.
1. no safety deposit boxes\safe\lockers , to put passport and flight tickets.
2. no safe room for luggage after check-out , i had to talk the manager into letting me put my luggage behind his counter.
3. no bars on room window
Friendly staff, but....
My friend and I stayed at this hotel in the city of Westminster for 8 days and 7 nights in May. The location of the hotle is great. Located within 2 minutes of the Bayswater Station it is easy to catch the cercle line train to many of Londons attractions. The hotel staff were very friendly, with a few exceptions. Our room, located on the ground floor was very noisy in the morning. Ofter mistaken for the breakfast room, we were awoken every morning to the very loud foot steps of hungry travelers. Not one time in that hotel did I enjoy a hot shower. I guess that they are just unheard of. Also, the electronic keycard used to access our room never worked. We had to ask to be let into our room everytime. Our cealing in our room had water damage on it and was repaired with black electrical tape, highly professional. I don't think that I would every stay there again. The rooms do not look the same as the pictures!
I'm from Belgium, but when we arrived I spoke better English than the person on the reception.
When we entered our room it looked normal at first sight untill we looked at the bathroom.
The bathroom- walls were filthy ( full of fungus ).
The bedsprings came trough the matrass, so forget about a good night sleep !
Whe moved the bed and cockroaches came out !!!!!
So we went back to the manager, who gave us another room, that definitely had no bugs in it ( according to the manager).
we stayed one night ( didn't had a good rest 'cause the bed was broken).
For breakfast you get 3 slices toast with jam, really bad coffee or juice that tastes like water.
That was the drop & we left.
If you want to experience the worst hotel in London, than the whiteleaf is your thing.
The Whiteleaf...bad hotel, good price.
The only way I would ever stay at the Whiteleaf hotel again is if I got just as fantastic a price as this go round. I hired the services of a consolidator and ended up paying approx $75.00 (Canadian dollars) per night for my wife and I. Believe me in London that's a steal. However it comes at a cost.
The rooms are ridiculously small. The bathrooms are even more cramped. Barely enough room to sit on the loo. The room seemed dirty, likely due at least in part to the staff not having enough space to even bring the vacuum cleaner into the room. The television gets aweful reception on the two to three channels it receives. The beds were thin, sagging in the middle and the linens seemed less than clean. We were on the first floor (second floor for North Americans). Our windows opened to a balcony that not only was shared with two other rooms and the adjoining hotel, but had no lock on it!
Eating at the Whiteleaf is not recommended. The brochure and web site boasts a full cooked english breakfast. We were never offered this. Instead the staff at breakfast (who did not speak english) offered stale cereal, mediocre coffee and tea, and toast that seemed an odd texture and stale. But the best part was the juices. Both the orange and grapefruit were so watered down that they were virtually indiscernible from one another. We opted to eat down the street at the Bayswater Cafe.
On a positive note most of the reception staff were courteous and helpful with directions (but not with lights, phones and televisions that did not function properly work) The hotel is well situated for tube and bus access. There are a myriad of good restaurants, shopping and pubs close by. We noticed upon our return to the Whiteleaf at the end of our tour of the U.K. that if one complains about the quality of the room, one may be moved to a slightly larger, cleaner one.
There is no elevator/lift and the staircases are narrow. The restaurant advertised (in the basement of the hotel) is horrible. We were tempted to leavewithout paying it was that bad. The buffet was cold, dry and homogenous. I think it was left over from the day before.
I would look for another good deal in London before returning to the Whiteleaf. But, if the price was right I might return.
Russell - Winnipeg, Manitoba Canada
Cockroaches, dirty, not worth the 3 star rating
This was absolutely a horrible hotel. Here is the list of things we had during our stay:
- hole in window of room, closed with cardboard (!)
- anybody could break in to the door with 1 glass
- the whole room was draughty
- breakfast consists of dry toasted bread and a "baken" (it was obviously raw) egg with nothing on it.
- there was no lock in our bathroomdoor
- little light in the bathroom
- the bed itself was very hard
- we used a cup for tea, next day the cup was still there and so were the used sheets
- last but not least: There were Cockroaches in the room. And no anti-cockroaches sprays in house.
We cannot understand that this hotel is given a rate of 3 stars? Ridiculous. Never going to stay there again.
Dirty, old, small BUT expensive!
First piece of advice: if you have a choice where you can go vacationing...don't stay in London! All you get is awful hotels that rip you off.
Second piece of advice: if you have to stay in London, don't stay at the Whiteleaf! Although I got what I thought was a good deal from AAA, I was very disappointed with the hotel. The room was extremely SMALL--we barely had room for the bags on the floor. The TV got only 2 channels. The bathroom was just large enough for a Japanese midget. There was no soap or shampoo. The free breakfast consisted of a cup of tea and toasted white bread--the kind that has the texture of paper. I doubt they spent more than 1 pound on it.
The staff did very little to help us with anything--no carrying the bags up the six flights of stairs (although our room number was 201--don't be fooled--you're way up there), no placing our leftovers in the fridge of the restaurant they own downstairs ("We just don't have room for it". Gimme a break, what restaurant has no room in a fridge).
I would say that the location is great, but the staff was so unhelpful, the price so high, and the room so totally inadequate that it just wasn't worth it. Go somewhere else. Like Rome.
I was supposed to stay there for 2 weeks but left earlier because it was dirty, there were little cockroaches in the bathroom, the bed sheets havenīt been changed for 1 week and my back and arms were itchy and was afraid it was because of the towels or even the dirty sheets. The reception was usually left alone and the hosts were noisy and I simply could not sleep. When I arrived they gave me an awful room number 101 which had a fire exit inside, leading to a staircase to a backyard (anyone could climb that staircase and enter the room), no TV, a disgusting lumpy matress and the water of the shower was boiling hot!! I had to complain and threat to ask for a refund and only after that they gave me another room. I would not stay there again and would not recommed to anyone.
Clean and well located
A place to lay your head. Quiet, clean, small, and very inexpensive. A couple of blocks from NE corner of Hyde Park. Short block from Bayswater tube stop. Plenty of restaurants, shops, grocers, internet cafes nearby. We took the Heathrow Express to Paddington Station then a 5 min. trip on the tube to Bayswater. We didn't visit London to stay in our hotel room, so it worked out great for us. Would stay at Whiteleaf again.
TripAdvisor Reviews Whiteleaf Hotel London
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