Not a great choice

The rooms here are actually fine. A bit small, but new & nice. There is no place in the bathroom to hang your towel. Not a single towel rack. The coffee was terribly old in the room & undrinkable. It costs $16.00 a day to make unlimited calls from your room.

Saturday evening, the bar was packed & they did not have a single wait staff serving the bar. I don't understand how on a Saturday night, with a convention booked in the hotel, you don't think to have a server ready. People were very angry.

We went there for one reason...to relax in a hot tub. For two days the hot tub was not operational. The pool is not nearly as nice as the photo on their web page would indicate. The pool is very small.

I asked for a high up room above the 7th floor, I asked a month in advance & was given a 4th floor room. The front desk clerk would not give me a higher room when I asked.

The resturant was horrible. We got the seafood platter. Everything tasted the same. We were not given any plates. There was no sauces served with the seafood. We were not given a wet cloth afterwards to wash our hands, after cracking lobster & crab. This was some of the worst food in town

During checkout, no one asked us if our stay was fine. The computer system was broken & they could not check us out. No one offered to carry our bags.

The bartender earlier in the afternoon did not konw how to make a cosmo. The staff were very indifferent. I will not be staying here again.

Our event

We recently planned an event at the Westin Westminster in Colorado. The event itself was wonderful only because of the servers assigned. The planning of the event was a nightmare. We felt complete indifference to our desires and requests and were made to feel that we were putting them out. We were treated so poorly by the Director of Catering that it all but ruined the whole thing. We will never plan an event here again.

Luxary!! A+

I travel frequently and always rely on reviews to choose where to stay. I picked this one out because of good reviews and was not disappointed. This property is fantastic. Has a great location, facility, service, and also has multiple attractions around to keep you busy and entertained. When in Denver again, I will surely come here again. I don't ever do repeat visits if not impressed. You'll love it here!

Great facility, Service is standard

I stayed at the Westminster Westin for 4 months in 2000 when it first opened.

This is a beautiful facility with nice art and interesting lobby. The rooms are comfortable, but not especially large. Be prepared for dry air if you stay there during winter. We asked for a humidifier in our room it got so bad.

Staff is not great. The service is pleasant but slow. The food in the restaurant was OK, but not anything I would go back for.

The location is in between Boulder and Denver, which is really nowhere. The boom of the 1990's made many business locate in this corridor, and the hotel is great for that. Otherwise, tourists should look for hotels closer to Boulder or Denver.

I would return for business, and it is a much better hotel than many of the local alternatives. However, it is not in the top level of Westin properties.

Expected Better

My husband and I stayed here for one night on our Anniversary in August 2004. I researched several hotels in the area/Denver. We decided to go with the Westin since they are known for their comfy beds. I have a hard time sleeping in most hotel beds. And the bed was indeed comfortable! The only other hotel I've stayed at that had a better bed was at the Broadmoor in Colorado Springs. But it is much more expensive. The double head shower at the Westin was very nice as well. The only problem was that I expected more of a room, it wasn't very big at all. And I thought that the Hotel lobby and the room decor and furniture were just average for such a fairly new hotel. If you can...get a west facing room with a view of the mountains and a room above the 6 or 7 floor. We were on the 4 floor, faced east and had an awful few of the lower roof! We didn't even want to open the curtains it was so bad. But on the upside the staff were all very friendly and helpful. The location was also very good. It's really close to D&B, a theatre, a few restaurants, and only 15 minutes or so from Flatirons Crossing mall.

Excellent getaway in July

We enjoyed a wonderful weekend at the Westin as a short getaway that was close to home. The room was wonderful with fabulous views, very clean and warm colors. We enjoyed a romantic dinner at O restaurant and very impressed with the food and service. The concierge was impeccable and even cancelled our downtown Denver reservations when we decided to stay and dine in the hotel. After dinner we walked the promenade and ended the evening with a dip in the hot tub on the rooftop.

Terrible service at the restaurant O

My husband & I stayed at this Westin in May. The

rooms were large & clean. The concierge was very helpful and knowledgeable. The only weak spot was absolutely horrible service at the bar/restaurant. After asking for and receiving a menu, it took 55 minutes before a waitress came to take my order. Even after explaining the problem to the manager, the service was indifferent.

First Class Hotel

The Westin is First Class all the way. Comfortable lobby, courteous help, clean room with a super-soft bed, super shower and great restaurant. Everything you need in a good hotel.

First Class

We were very happy with our stay over the 4th of July. Location was excellent. Nice neighborhood just out of Denver. The staff was very attentive to our needs. The food is also very good. We are going to Key Largo FL and try the Westin there.

Very Nice Hotel

I've stayed at this Westin at least 4 times now and whenever I need to stay in the Denver area, it's my first choice. It's a beautiful hotel at a reasonable price. The rooms (especially the beds) are comfortable, amenities nice. Another feature is the Westminster Promenade with Ice Skating, restaurants and movie theaters all a short walk away. Also close to Flat Irons Crossing Mall.