More Traveler Reviews of Westin - Seattle
Loved it!
from A TripAdvisor User on 2004-01-25
I stayed in this hotel while attending a conference and I found it to be excellent. The room was large with a sitting area. The bed truly was "heavenly", and the bathroom was above average. The best part, however was the view. Through the large window I could see the space needle and the sound and it was breathtaking at sunset. I did not find the lobby to be particularly smokey as other reviewers have mentioned. Overall I thoroughly enjoyed my experience.
Wrong Room Key at the Westin
from A TripAdvisor User on 2003-12-08
I stayed at the Westin while on an intensive project. Checking in at 2 AM, I was given a room number and key for a room that was already occupied. Exhausted, I had to go back to the lobby and get another room. I've never had this kind of experience at far less expensive hotels. It hsould be noted that the room was beautiful, and the bed was very comfortble for the four hours I spent in it.
Smoke, Smoke and more Smoke...
from A TripAdvisor User on 2003-11-17
My wife was attending a conference in the hotel and our son and I came with to sightsee in Seattle. We stayed 5 nights and everyday, anytime, the lobby was filled with cigarette smoke. My wife has asthma and I get terrible headaches from breathing in too much cigarette smoke not to mention that my 5 year old son doesn't need to be exposed to that health threat. But unfortunately because of the Lobby design the reservation desk, Lobby seating area and Lobby Bar all share the same open area. Smoke goes everywhere! Since my son and I were touring Seattle we were coming and going from the hotel several times a day.
Each time we had to pass through the smokey lobby to get to and from our hotel room. In the evenings when we were to meet friends/guests in the Lobby before going out to dinner the smoke would be so bad that I would have to wait in our hotel room or outside! Also our room was located on a non-smoking floor but clearly someone(s) was smoking on that level because as soon as you got off the elevator you were instantly "hit" with cigarette smoke/odor in the hallways. I clearly don't want to deprive anyone from their need/want to smoke, it's everyone's personal decision, but when it affects me and my families personal decisions it becomes an issue. I believe the Westin Hotel needs to state on their website and have it's reservation agents inform potential guests that this is a "smoking" hotel. We would have stayed somewhere else. Which would be our loss because I found the Hotel rooms to be very nice with designer bedding, modern design furniture and amazing views! I especially enjoyed the dual shower head. I used the Fitness Center several times and each time found it fully stocked with fresh towels, clean headphones and plenty of water. There was a nice selection of fitness machines and free weights. I also enjoyed the hotels 5th Street Corner Cafe. It was the perfect place to get a quick, easy and affordable breakfast before hitting the town. Another hightlight of the hotel is Roy's Restaurant. We dined here on our final night and we were not to be dissapointed. I was familiar with the Roy's in Maui having dined there several times and was relieved to discover that this Roy's served the same quality and creative design dishes for which the restaurant Roy's is know for. Wonderful! The hotel is centrally located as all the major hotels are, easy to get to everything. The staff was ok. The housekeeping staff was a little disappointing some days we would get hand towels and other days nothing...some days wash cloths, some days nothing...weird. I would end up having to call for towels. To sum up: if you are a smoker this is a great hotel for you! You can light-up when ever and where ever you like! If you have health issues with second hand smoke or just don't like your clothes smelling of smoke I don't recommend staying here.
Even with all the wonderful things about this hotel I would never stay here again unless they did something about the cigarette smoke.
Smokely Rip Off
from A TripAdvisor User on 2003-10-19
This overrated hotel's lobby is rife with cigarette smoke day and night (despite Seattle's non-smoking laws) and has run down rooms with dirty carpeting and moldly bathrooms. A massive convention there resulted in rowdy loud noise at all hours. I will never stay there again, no matter how comfortable the beds are.
In Agreement with New York Reviewer
from Jen198 on 2003-10-14
The lobby was nice enough. The front desk service needs retraining on how to provide front desk service at a mid-to-high dollar hotel.
Although I was dressed well enough, the front desk staff was condescending and indifferent, and this appears to be a pattern rather than an anomaly. We were initially given a very low level room with a view of the roof below us. When we called to inquire a room change, the front desk employee pretended to check and responded that there was absolutely no other rooms available in the hotel. When we walked down to the front desk and asked another employee, she easily found us another room with a beautiful view. Valet provided great service, although the high price is definitely San Francisco-ish. You can park across in a private pay lot for a mere $6 (within visible distance to the hotel entrance), but you have to move the car by 7am. Location is great. Room was decent, but the bathroom and closet evidenced aging.
The faucet leaked. The large windows were redeeming.
$200 view of the other circular hotel tower
from A TripAdvisor User on 2003-09-04
We entered a very plush lobby on an over booked labor day weekend- They originally had us roomed with a couple that we didn't know. Mind you we asked for best view available, and booked this $200 room in advance for our anniversary- a "king with sofa bed and city view". They moved us to a "upgraded room" for the same price- a room with a head on view of the other tower (there are two twin towers to this hotel). The bed was a "queen"; actually a FULL bed situated in the corner of a long bare room. The lavetory was old with cracked tile and no vetilation. Our room key did not work properly. The only thing "heavenly" about this 4 star hotel was its proximity to the space needle. The best part about our trip was the time NOT spent in the room. If that was an upgraded room, I'd hate to see what my original $200 would have gotten me.
Worth It
from A TripAdvisor User on 2003-06-13
Our recent 5 night stay met our expectations in every way. Lovely rooms (they're not kidding about the bed and shower being "heavenly"), polite and attentive staff, and dinner at Roy's was superb.
Wonderful Stay
from A TripAdvisor User on 2003-04-08
I spent a four day weekend with my wife at this facility. As with most Westin's, it is top notch. We had a 40th floor room with a view of the Space Needle and were able to watch ships coming in and out. We could also see the beautiful mountain range. The hotel is within walking distance of the Public Market. I usually can not sleep in a hotel bed, but this one was great. I'd highly recommend this Westin for future stays.
I was disappointed for the price
from A TripAdvisor User on 2003-03-20
after traveling across country and staying at mid-budget hotels i thought i would treat myself to an upscale hotel. no, i did not have a reservation, i just drove up and enquired about a room. t the get go i found the desk clerk condescending, i asked if a room was available, and after she said yes, i told her i would take it, she looked up and said, i think i should give you the rate first. i felt she was making a judgement on appearance. i had been driving across country the last 7 days and i was only wearing jeans and a t-shirt, casual by the others checking in, but did she know my financial standing, i don't think so. i took the room and had the valets park my rental car and i went to my room, which was very nice, the bed and bedding were the most noticeable benefit. i did find the constant reminder that you would be charged for anything you used in the room, a bit boarish, but realize that hotel theft is a problem. the lower budget hotels at least provided cable in the rooms, although that was not that big of a deal, but i was surprized it wasn't included in the price. when i was checking in i heard another patron inquiring about an extended check out time, she was told that she could extend check out until 4 p.m., my flight was not leaving until 7p.m. the next night and after thinking about it i inquired from my room about extending my check out time, i was told they could extend it only thirty minutes past their regular checkout time. hmmm. i was in my room way less than 24 hours. my biggest shock was when i checked out and was charged a whopping parking fee, on top of my hotel charge. one would think the parking would be complimentary, i was charged an exorbinate price and i was there less than 24 hours, shocked and feeling ripped off i would have to say to people searching for a hotel to look at other hotels the elitist attitude exuded by the westin hotel chain is out of step with the travelers of today. a disappointment, i would rather spend my money on true pampering than the facade of
Great for children!
from A TripAdvisor User on 2002-03-04
The Westin, Seattle, is a great hotel for children! Upon arrival, children receive a small 'lunch bag' that includes a pack of cards and a cup with a straw along with an activity packet (could use some crayons, though!). Roy's Restaurant/room service includes fair prices for children's menues and even has peanut butter & jelly sandwiches with the crust already cut off! A special phone link within the hotel has 3-7 minutes of a variety of "bed time" stories that you can acess throughout the day. The room we stayed in with two doubles had two different phone lines, including speaker phones so both my children were able to listen to stories at the same time. The stories are even in different languages. The location is perfect; within a few blocks to the monorail that, for a fee of only $1.00 round trip for a child, takes you to the year-round 'carnival' at Seattle Center. Only drawback is that the pool in the winter months is very cold!
