The Valley River Inn
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How has this hotel rated in the past?
- Shuttle bus service
- Free High-Speed Internet
- Swimming pool
- Room service
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Historical Traveler Reviews The Valley River Inn Eugene
We stayed at the valley river inn the weekend of June 10. They were almost completely booked when we made reservations so happy to secure a corner parlor suite (top floor) overlooking a portion of the parking lot. The room was quiet - for some reason that pkg area was hardly used. The staff was young and smiling, an extra blanket was delivered to the room within 5 minutes of asking, the room was suprisingly big and well furnished. Everything was very clean. Comfortable king size bed. Lots of toiletries (which were replenished) and good towels (some fluffy and a few so-so). Didn't get a chance to use the restaurant or walk around the grounds much but the setting is beautiful. I would definitely stay there again (unless I'm in the mood for a B&B).
Nice Grounds, Huge Jacuzzi, Male and Female Sauna, River View
After reading the reviews about noise, I was a little worried. I have a River view room and did not experience any of this noise problem reported by others.
The grounds are meticulously taken care of. The Sweetwaters is quite good. Free High speed internet is a nice touch.
The headboard on one of the beds rattled every time I rolled over, I'll find out if they take care of it today.
Very pretty scenery. This is a place I'd stay again.
Lovely, Romantic and Unparalleled Oregon River Views
We have been coming to this amazing hotel for the last fifteen years. The hotel itself is nice, a little on the noisy side if you get a room overlooking the parking lot, so request one on the back side of the hotel. The grounds are lovely and very green, but the centerpiece on the wedding cake, so to speak is the beautiful dining room overlooking the gorgeous Wilamette River. The Valley River Inn has one of the nicest dining rooms anywhere, very romantic and pretty, but refined. The food is very good and it is marvelous on a summer or spring evening to sit overlooking the river at sunset and share your favorite wine with the one you love. I would recommend this place to stay and especially to dine at when in Eugene, Oregon. A very pleasant experience.
A little noisy
My husband and I have stayed here a number of times and have been pleased, but the last visit was disappointing. We had a first floor room and, because of poor construction, heard our upstairs neighbors walking around very early. Other than that, it was fine, but I don't think we'll be back.
I enjoyed my stay at the Valley River Inn. I read many of the comments and see some of that complaints were warrented. While I did see mildew in the shower, the entire room was very clean. Actually I was surprised by how big it was. The beds were very comfortable, and the room itself was quiet. There was a nice assortment of shampoo, conditioner, and bubble bath among other items in a welcome basket. Not only did the room offer Wolfgang Puck coffee, there was a few bags of Stash Tea, Earl Grey.
I felt the pillows were too high, and the staff immediately brought me a lower pillow.
The restaurant was very nice. I enjoyed one breakfast infront of the river. Very nice crepes!
I was told by several that this was the nicest hotel in Eugene. And after driving around, I could see why. The only other hotel of same quality was the Hilton and it looked very uninviting.
The other nice thing about this hotel is it right across the street from a fabulous mall, and quite a choice of restaurants. Very good time!
(This is a delayed review) We routinely travel into the area annually and this property had been recco'd with frequency. Our trips usually span 4-5 nights so this place was "home" during that time.
Our first stay began in 1999 and we were very pleased with the staff and level of accommodations. The location was great and easily accessible to other attractions: the Valley River Mall and having off site dining in walking distance. The river and the bike path made for nice strolls anytime.
Our room overlooking the pool was spacious at about 700 sqft, it was clean and the bathroom equally clean. The sitting area furnished with a couch and chair made it comfortable for leisure times reading or watching TV. One problem I did discover with the room was that the floor would creak when the guests above us would walk across the floor.
This was quite annoying so we kept that in mind for later stays.
The following years we requested the concierge level as this was top floor and offered the evening appetizers. This does get pricey, however we felt it was proportional for what we wanted. Each night there was a hot offering with the usual veggies with cheeses and dip tray. Some nights it was breaded chicken strips, deep fried shrimp or a poached salmon. There were a variety beverages available from beer, wine and some spirits to have mixed drinks. This also with the typical non-alocholic drinks like: orange juice, sodas, and water. The attendant is helpful and we enjoyed seeing her each year. (Staff stability)
With the concigere level, you also have a discount certificate for the morning breakfast. The offerings may be a bit pricey yet tasty. Service is "laid back" so if you want in-out, you better get in early to accommodate the 45+ minute breakfast. Same can be said for dinner which brings it to an 1 hour and some odd. For the majority, I found the food well prepared, fresh with quality ingredients. The desserts are hit/miss unfortunately, sometimes great other times ugh.
In following years, we requested the same room as we had become accustomed to it. On our last stay in '03, the room was in need of a refreshing. We had issues with a variety of things and we brought this to the attention of the staff/management. Unfortunately we felt passed over that our problems were trivial. Mildew in the shower, stained towels and sheets, stains on the carpet, toilet paper not being adequately supplied. Small things you expect a 4 star hotel to have in check. Keep in mind this was a 5 night stay and to deal with these things daily, it was a problem.
When discussing these issues with the general manager Chris, my wife felt talked down to as if this were THE place we were lucky to stay at.
Past reputation goes so far and even though we liked the property, we felt as if we were getting the boot by the cold response we received.
There are plenty of other accommodations in town that are new or remodeled. With the savings we have by not staying there, they actually did us a favor.
Can not recommend the Valley River Inn
My husband and I stayed at the Valley River Inn in August 2003. Things started out great. The welcome was warm and a free offer to automatically upgrade us to the next level of accomodations was extended-(from a $143 room to a $156 room.) Of course we gladly accepted.After that it was all down hill. I can not recommend this hotel in the, "Value for the money catagory." This was not about personal taste, but even cleanliness and upkeep. The shower was heavily mildewed, the light switches were falling off the wall. Even the patio door was off it's tracks. We had intially upgraded to a $143 room, in part, because of the included Conceirge Level cocktail hour and conitinental breakfast. We were expecting appetizers and were basically served Ritz crackers and cheese. Despite this experiece we tried room service. On our first called attempt I was put on an extended hold and then cut-off. On my second attempt I was told they had no vegetarian selections. This did not make sense, so I called back and spoke to another person who offered us some choices. The food was acceptable, certainly not great or even good. The entree was almost $20.00 not including the $7.00 salad, which was a very small mound of mixed greens on a dinner plate.My advice --Save your money and stay somewhere else.
At least the room will likely be clean.
Almost a perfect trip
our stay at valley river inn was brief but certantilyfor the most part enjoyable. The bellman was informative as well as the frontdesk attendant, however we found our room to bewell below the quality one would expect from sucha well respected hotel. The decor overall was a throwback to the 70'stimber boom and certainly needs some attention(mainly speaking of the lobby). The restaurant again was sorely lacking in the decor category, however the food was very progressive and well thought out.In closing, we will certainly return, if not for anythingbut the food and the wonderful view
Beautiful and Relaxing!
What an absolutely wonderful hotel. Attended a conference and ended up extending through the weekend and had my husband drive down to meet me. It was perfect! We ate on the deck overlooking the river at Sweetwaters, their fabulous restaurant. It was like our honeymoon all over again! I HIGHLY recommend this hotel for anyone traveling for business and especially for pleasure.
My wife and I took a vacation in our own town and totally enjoyed our stay. The staff was delightful, the room overlooked the river and was lovely. We even took a bike ride on the path something we never do. I would highly recommend it to anyone wanting to just get away.
TripAdvisor Reviews The Valley River Inn Eugene
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