Historical Traveler Reviews Waterside Hotel Grasmere
Excellent staff, service & setting
We have just held our wedding at The Prince of Wales Hotel, and I cant praise the hotel enough for the excellent service they provided. From start to finish, nothing was too much trouble. The staff provided a first class service without being intrusive and ensured that even the tiniest of details were perfect. All our meals were provided in a private room, the food was gorgeous and the staff friendly and efficient. Flowers from the hotel were placed in our room.
On the day of the wedding, they ensured that everything ran smoothly, even down to making sure the correct music was played for each part of the ceremony. The wedding table looked amazing, the food perfect and even the sun made an appearence.
Breakfast the following day, was served in our room, overlooking the lake with a bottle of champagne to celebrate, courtesy of the hotel.
Overall, we had an excellent time and I would recommend the hotel to anyone who wanted somewhere special to celebrate their wedding day. It was that good we are all going back next year to celebrate our anniversary!
A Classy Yet Most Comfortable Hotel
This hotel and the staff were very accommodating and any request was most politely and quickly carried out. I had a medical problem that happened while at Grasmere, the manager of the hotel found out what happened and when we came downstairs for breakfast the next morning, a doctors appt. had been made and directions to get there could not have been easier.
The food was fantastic. My husband and I couldn't ask for anything better. We were fortunate enough to have a lovely view of the back gardens and the lake.
We were there for a watercolor class and couldn't have dreamed of a better locale. There were so many place to paint, not only around the grounds of the Hotel and Grasmere itself but also any other of the lakes. The town of Grasmere offers so many places to set up an easle. It rained a lot of the time we were in the District, but there was no problem painting. I learned how to do this without having my work washed away!
Our group was comprised of about thirty people and I doubt any of them had any complaints.
My husband and I would happily go back to this hotel.
A Happy visitor from Lewiston, Idaho, USA
Disappointing and Expensive
We booked two nights at this hotel in August 2005 and despite the very high price of the room we decided to treat ourselves expecting that the standard of the hotel would reflect the price.
We booked an exclusive lakeview room and then telephoned a second time to confirm that the room would be quiet and not near the road. However, when we arrived we were given a room at the side of the hotel which was rather shabby with peeling paintwork but worse still it was over the car park and close to the busy road. The view of the lake was minimal.
After pointing this out to the duty manager, who was apologetic, our room was changed to one at the rear of the hotel which was an "exclusive" lakeview.
Although the second room was larger and much nicer than our original one, it was disappointing to be able to hear guests on either side quite clearly talking in their bathrooms, taking a shower etc. We could also hear guests in the corridors and the fire doors closing heavily. Thin walls and an inch gap under the door didn't help matters.
After a noisy first night we decided not to stay for a second one so we spoke to another manager explaining the situation and saying how disappointed we were with the hotel. We found both managers were helpful and apologetic and on checking out we received a discount for the problems.
We understand that the hotel is under new ownership and hope that the problems we encountered will be sorted out because the hotel is in a lovely area.
We booked a room for a two day stay over a weekend in August. The booking was made six months ahead of our trip and it was for a weekend. When we arrived at the hotel we found that the setting was quite nice although it was on a main road - the rooms seemed to overlook the lake. We were then put into a tiny room at the back of the hotel but charged more than tiny prices. The bathroom was adequate but was in need of refurbishment as was the whole hotel. We asked for a lake view but were declined as a wedding was taking place - even though we were part of the wedding group - and were never asked if we wanted a lake view when we booked over 6 months previously. Our room also was up two flights of stairs (no lift).
I would recommed that you do not stay at this hotel for the following reasons:
The rooms have no air conditioning - the windows are always locked and you have to get keys to open them and when asked for keys the porter did not arrive. When we checked in no -one helped us carry our bags up two flights of stairs.
Other reason why you should not stay here - parking is limited especially if there is a wedding on - the hotel caters for a lot of weddings so there could be a lot of people running about in the early hours especially at weekends.
This hotel is badly in need of upgrading examples include part of the staircase came away in my hand - and nails were showing and the majority of the bathrooms have mould in them. Whatever you do - do not take a room at the back of the hotel - there is a very loud convector heater which comes on about 8 am which will wake you up - we had to change rooms because of this - and if you have a room next to the road be prepared for no sleep as you will be woken up if a large lorry passes as the whole room shakes.There are plenty of other excellent hotels in the pretty village of Grasmere, that deserve your custom. This is an average Bed and Breakfast with ridiculously high prices.
Overall a great hotel with excellent service.
We stayed at the Price of Wales hotel just outside of Grasmere on the bank holiday weekend and I have to say that I was very impressed and had a really nice weekend. The village of Grasmere itself sits just to the North of Grasmere Lake on the A591 and is a welcome break from the hustle and bustle of the more tourist orientated Windermere an Ambleside. Not to say that Grasmere doesn't cater for tourists because it certainly does. There are plenty of shops geared towards Lake District gifts, postcards, books and confectionary and the place is full of weekend hikers eagerly buying guide books, gingerbread and fudge and planning walks around the area but you still get that feeling of peace and serenity of a small village and the impression that you might have stepped back in time.
The Prince of Wales hotel is located just before the turn off to Grasmere on the edge of the lake. When we arrived there was a wedding reception in full swing and so the car park was full but if you drive another fifty yards down the road there is another car park that sits at the rear of the hotel. From here you can either walk down the road back towards the front of the hotel or there is a door near the back of the more modern extension that will lead you towards the front reception desk.
First impressions were that it is a very 'Ye Olde England' hotel with a decor in fitting with the style of the building. Not modern by any standards but neat, clean and well presented. The staff were very helpful and friendly there were no problems with check in. Our room was on the second floor with a view over the garden and lake which made the stay all that more enjoyable. There is no lift so it's a bit of a climb up some quite steep stairs (even harder after a days walking) so this maybe an issue for the elderly or anyone not able to climb steep stairs. The room itself was clean, tidy and well presented with a HUGE soft bed and an en-suite bathroom with a bath/shower combo. The decor was traditional and in parts needed seeing to but in general it was quite acceptable and I wouldn't hesitate to stay there again. I paid a little bit extra for a lake view room and I'm glad that I did. It was lovely. There wasn't any noise from any other guests apart from the banging of closing doors which were very heavy but nothing worth worrying about. The room also had ironing facilities, the usual tea/coffee, bottles of water and a TV. All in order.
We booked a table in the restaurant for the first night and the food was superb and the service was very good. After the meal we enjoyed a drink in the lounge which was very relaxing and really helped us unwind after a busy day. Breakfast consisted of the usual British hotel fare; tea/coffee, toast, a selection of cereals, orange juice, melon, grapefruit and a selection of hot food (luke warm actually); eggs, bacon, hash browns, beans etc..
We stayed at the Prince of Wales for two nights and didn't have any problems at all. The service was excellent and the room was good. I would certainly go back.
The lake view room looked out over the car with the lake beyond. There was no noise from the road. The room was big enough, clean and very comfortable with an enormous comfortable bed.
Breakfast was excellent as was service. We couldn't have dinner as the dining room had been completely booked for a function so had to drive to Ambleside to eat in the evening.
No proper English beer in the bar just gas fired Euro keg so had to drink wine.
There was a pleasant small lounge downstairs and a nice garden next to the lake which would be lovely in Spring & Summer.
Recommended, but would call to find out if dinner was available before booking next time.
Lovely setting, Unsettled buyout, not for disabled
This hotel is a bit of chimera. It sits in a beautiful setting adjacent to a small lake, north of the larger lakes, in the "Lake Country" of England across the street from Wordsworth Dove Cottage.. We were there in the off season, which apparently is a good thing. The hotel is cut up into numerous little hallways, cubbies and stairways that are fine for the physically fit, but are a challenge for the elderly or mobility disabled. There is no elevator or lift for moving to upper floors, and at the time we were there, the staff were not readily available to schlep the luggage up steep and cramped stairways. Moreover, our room was adjacent to the main road in and out of the area and traffic is an issue because the street noise is significant.The bathroom was not particularly clean with a moldy bath/shower and dirty floors. At the time of our stay, the staff indicated that the hotel was being sold to another group. It remains to be seen whether the new owners take advantage of the lovely natural setting on which the hotel lies and improves the overall ambiance and accessibility. The breakfast, which was included in our room rate, was very good and service good. Overall, the staff were accomodating, but surly folks in the bar more interested in the soccer game televised in the room next door were a downer.
There are many better hotels in Grasmere
We booked a lakeview room for a three day stay over a weekend in August. The booking was made three months ahead of our trip and confirmed again just before flying to UK. When we arrived we were told, with no apology, that we had been bumped from our room as they had a wedding on this weekend and 'all the guests wanted a lakeview room" The fault they said was made by a booking clerk 'no longer working with them.'
Not only that we were put into a tiny room in the part of the hotel where other wedding guests were staying, and these people, including teenage children marauded around the hotel slamming doors and shouting outside our room until 1.30 am on the Friday and 4.30 am on the Saturday night. Only when we complained to the manager, were we moved to another much quieter room, for our final night. This room also was up two flights of stairs (no lift) This second rate hotel is badly in need of upgrading, and the only thing it has going for it is its lakeside location. Don't stay at the Thistle. There are plenty of other excellent hotels in the pretty village of Grasmere, that deserve your custom.
Pleasant, if rather old fashioned.
A pleasant, if rather old fashioned hotel, in a good location. Friendly staff. Much of it's business seems to come from bus tours, which might put some people off (not really a problem for us, but we didn't fancy a romantic dinner with a busload of pensioners next to us, so we walked over the road to an Italian restaurant which was excellent)
A nice hotel on the outskirts of a lovely village (Grasmere), good value for money.
Much nicer than larger Lake towns...
We just returned from our wonderful trip to England, which included Grasmere and the Lakes. Fortunately, our hotel (the Thistle) was located in this charming, beautiful little town. We found Grasmere to be much more quaint and peaceful than the more well-known and completely crowded and overrun-with-tourists-and-tourist-trappings towns of Windermere and Ambleside.Grasmere has managed to retain its peace and beauty, with just the right balance of shops, restaurants, and sites. The Thistle is directly across the street from Dove Cottage, which has a wonderful, very informative guided tour that must be taken whether you are a Wordsworth fan or not. Also, don't forget Sarah Nelson's gingerbread shop - wow, gingerbread as you've never tasted, especially with a hot cup of tea! It was wonderful, the smell luring you into the tiny bakery by the old town church.Stay here for an authentic feel for what the Lakes are all about - beauty, serenity, reflection. Grasmere will not disappoint your highest expectations.
TripAdvisor Reviews Waterside Hotel Grasmere
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