Washington Court Hotel on Capitol Hill
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TravelPod Member ReviewsWashington Court Hotel on Capitol Hill Washington DC
Historical Traveler Reviews Washington Court Hotel on Capitol Hill Washington DC
I've stayed here several times while on business in DC. This is a great hotel; it is very convenient to many things, has nice, spacious, clean and well-maintained rooms, a fine restaurant, friendly bar, and the staff are helpful and courteous, while not overboard about it. I highly recommend the Washington Court, especially for business travellers.
Better Than Expected
Slightly above average hotel near the Capitol that was a fairly good value for the money. Rooms were clean, although a bit small. Bathrooms were nice and well-equiped. (The small TV in the bathroom was an added bonus). It is a short walk to the Capitol, the Mall, Metro, and Union Station. Lots of pan-handlers around, but they were polite. Pricey valet parking - leave the car at home if possible. Hotel restaurant and bar were pricey and marginal. Good Irish pub around the corner with fine food at a fair fare.
Great hotel-great location
Upon arrival around midnight I was informed that we did not have the room we had reserved. The clerk said given the hour the room was rented. I told him that I had guaranteed a late arrival with a credit card number. He gave me an outside room on the 12th floor with a view of the Capitol. He also said that we would have to move the next morning and at this point I didn't really care. The next morning the front desk called and told me that we could stay in the room for the remainder of our stay. Rigo the bartender is a great guy and he does not have to be told when you need something. He was quite helpful with ideas for sightseeing, etc.
Nice hotel and located close to Union Station and Capitol Hill. Easy walking distance to both. I was told by a cab driver that a homeless shelter is located in the next block West of the hotel. I didn't have any problem with anyone but I was on alert while walking at night. Everyone there is quite friendly and helpful. I will stay at this location again and recommend it to everyone!
Great location and value
I reserved two rooms in October 2004 for four days for my family. We arrived late in the evening but the rooms were ready and waiting, very clean and the staff was courteous. We used the hotel as our base for tours of the Capital, a visit to a Senator's office, the museums, the monuments, and Union Square. In fact, we enjoyed it so much that now I have to return to Washington for business and the first hotel I checked on was the Washington Court. The only drawback was the view out our windows. Our two rooms were not together but both looked out at buildings either across the street or or across the restaurants/lobby area. We only ate breakfasts at the hotel which were very good. The rest of our meals were "on the fly" during the day and evening. Would I go back again? Absolutely!
Good Hotel in a great location
This is a well-appointed traditional type of hotel. Rates at hotels in this area tend to be high, but given that, were reasonable for the room and service received during my stay. The hotel was "redone" a couple of years back and is beginning to show some wear but is still quite nice. I saw two rooms, both of which were spacious and nicely appointed. The first was an "outside" room with a view of the Capital that overlooked some air conditioning equipment and was too noisy for me. The staff cheerfully changed it to an "inside" slightly smaller room with no view that was very quiet and that I much preferred. The bathrooms are very nice. Another nice feature is that access to upper floors in the elevators is available only if one has a room "key." This is a minor inconveniece for a good security feature. The hotel is walking distance to the Capital, congressional offices, the Supreme Court and Union Station. I go to DC often and will stay at the Washington Court again if I need to be in the Capital area.
A great experience
We were in town for the Presidential inauguration and stayed at this hotel. The hotel was clean and very comfortable. They double sheet thier blankets, which I really like and there were many extras provided like cotton balls, swabs, hair dryer etc. Every night there was a gift waiting for us when we returned such as glasses, champagne, and candy. These were all gifts from the hotel for staying with them during the inauguration. It was 2 blocks from the capitol and 2 blocks from Union station where you could shop or eat. The hotel staff was one of the best I have ever experieced. There turn down service included cleaning up the bathroom if needed and bringing in fresh towels. Everyone and I mean everyone speaks to you with a smile and a welcome. They are always right there to open a door or get you a taxi. At the bar, they also went out of their way without being asked. Valet parking is $26.00 per day, which is less than other D.C. hotels. We would definately go back here for the service and the convenience.
The hotel is in a great location within walking distance to the Museums, the Capital Building and Union Station. We stayed here just before Christmas and the area seemed a little seedy at night.
Due to the fact it's mainly a business hotel they mostly shut down over the holiday season. The resturants in the hotel and room service closed at lunch time and there is not many places near by to eat. We ended up eating at Union Station at night, however I didn't feel overly safe walking back to the hotel at night, even with my brother.
I would stay here again the rooms were great and the location was fantastic but the fact there wasn't much in the way of food or markets around made it a little hard.
Excellent location but had a number of problems
First, the hotel is well decorated, the rooms are spacious, and the proximity to the Capitol and Union Station is very convenient. The bar and recreational area are nice, although I wouldn't suggest the restaurant unless you are willing to pay a lot for mediocre food.
That being said, we had a number of problems with the customer service and reliability of the hotel's promises. We arrived later in the day due to plane delays and upon checking in, we were told that there were no rooms left with double beds. Although we reserved a room with two beds online, the staff impatiently told us that what we 'reserve' is not guaranteed. They did offer to upgrade us to a suite; however, there was only a king bed in that room as well, and one of the three in our party would have been sleeping on a pull out couch for four nights. Finally they found a smoking room with double beds which he had no choice but to take (by the way if you want a view, make sure to 'request' an view of the Capitol...our family friends were also staying in the hotel and had a beautiful view at night while we had ugly rooftops and a view right into the office building across the courtyard).
On our second night there, I pulled back the sheets and there was dried blood on the top sheet. I called housekeeping, and I must admit, angry as I was, that the woman was very apologetic and professional and changed the sheets right away.
Finally, when we were preparing to leave, we received the bill and were surprised to find that they had significantly raised the price that we were quoted from the internet. We went downstairs and showed them that we reserved the room for a certain amount, and the bill was now some two hundred dollars higher. They then told us that because they had full occupancy for the last two nights, they reserved the right to charge us an extra fee (for reasons beyond any understanding). We had a few choice words with the manager, who was polite and we were able to pay the original price.
Overall, the hotel was ok, but we personally had a number of bad experiences and the staff's friendliness and willingness to handle problems varied greatly. Frankly if you're looking for a little more reliability, I would suggest the Hyatt or Holiday Inn across the street.
On a side note, for an excellent view of the city, try the Old Town Trolley Tour. It stops right at the Hyatt on New Jersey and has something like 19 stops. For 25 dollars a day, you can see all of D.C. and have your own personalized tour! The Holiday Inn on New Jersey also has an excellent restaurant if you just want good old American food.
Unable to handle a group reservation
I recently put a group up in the Washington Court Hotel. The whole experience was terrible. A Motel 6 would have handled the situation better.
About 3 of the 30 people who had reservations did not have rooms when they arrived--a 10% rate of failure. Several of our party had to switch rooms after they arrived beause of broken phones and other inconveniences. When I called to get a copy of my bill, which took over a week, everyone I spoke to was extremely rude and acted as if they were doing me a favor by speaking with me at all. It took 6 phone messages before anyone called me back when I had questions about the bill and then they treated me as if I was the stupid one, when they had actaully over-charged our card by over $4000.
Overall, I thought the entire staff was miserable, hateful, and totally unwilling to be helpful, even to someone who spent $10000 at their hotel.
My only experience with this hotel is in the group situation, but it seems unlikely to me that they'd be any better at dealing with any individual guests.
A pleasant experience
I stayed at the Washington Court Hotel in July 2003 and expect to be there again this July since my company hosts an annual meeting there. When I arrived I at the hotel I was a bit disappointed by the very common exterior but I was very pleasantly surprised by the large and comfortable rooms and the facility as a whole.
It's a very nice and unpretentious hotel. The food is good and the accomodations are generous.
TripAdvisor Reviews Washington Court Hotel on Capitol Hill Washington DC
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