Warwick San Francisco Hotel
How has this hotel rated in the past?
- Room service
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Historical Traveler Reviews Warwick San Francisco Hotel
Location, charm and price - perfect combination
I stayed at the WR for nine nights in September 2004, my first time in the USA and didn't really know what to expect of an American hotel. This one made me feel safe, despite being on the very edge of the Tenderloin district. A number of my Australian colleagues stayed at other boutique hotels in the Union Square area (there are plenty to choose from) but none could compare with the WR for sheer charm, price and convenience - just one block walk to our conference venue at the Hilton. The room always felt clean and was serviced twice daily with nice touches like chocolates and a weather forecast with the evening turndown. I never experienced any noise from adjacent rooms and the balcony doors were double glazed so shut out most of the traffic sounds from busy Geary Street. So what can you expect from this hotel? Smallish but totally adequate rooms (it was built in 1913 when rooms were small and ensuites non-existent), comfortable and tasteful furniture, a general feeling of quiet luxury from the marble bathroom to the canopy bed, bathrobes, plenty of towels, and nice touches like an umbrella (does it really rain in California?). In short, the WR has history and modern amenity tastefully and successfully combined in a small hotel in the right place. I'd definitely stay again despite one unfortunate experience where I accidentally dropped a glass in the bathroom and put a hole in the washbasin. I was surprised and disapointed when the manager informed me (very politely) that I'd be charged half of the replacement cost. Maybe that's the way they do business in the USA but I'd have thought that a reasonable hotel would accept that occasionaly accidents do happen. Back to the positives - I really appreciated the efficient laundry service, an important consideration when away from home for two weeks. And I loved San Francisco - the highlight for me was hiring a bike and cycling the Golden Gate Bridge.
No free coffee!
Got a petite suite; it was nice, and pretty, but verrry petite...I'm only a size 8 and I had to turn sideways to get between the bed and the wall to even get into bed! and had no bedside on my side of the bed. No room, I guess. Can't imagine how small a "cozy" standard room might be!
The picture of the lobby on the website is the WHOLE lobby. The picture of the room is the WHOLE room!
Also, guess I'm just used to low rent places that have a coffee pot in room and free breakfast..to get coffee from room service, by the time they added service fees and tax/tip was over $11.00...AND it was going to be $12.00/day to use my own computer and wireless card! Even if you used dial-up there would have been a charge for each local call to connect...WHEN was the last time you had to pay for internet access???
It was also very loud on the street; we had a choice of opening the patio doors for some air (no AC) and getting blown out by the noise...or having it nice and dark and quiet..the doors did work great to make it quiet and dark but then it was stuffy (it was unseasonably hot the days we were there - Mid Sept). But at least we had a balcony...which was pretty cool.
No closet, but a beautiful armoire; but it was full of pillows, a safe etc. They did have an ironing board but it was mounted on the back of the bathroom door so it was noisy and hard to open or shut the door without waking up my husband because it would bang around...
The staff was very gracious and they were very quick to fix a plumbing problem. We did get a free newspaper everyday and they turned down the bed each night (with chocolates). So while it was ok, I was expecting great and really special...and was just a little disappointed that instead of feeling like "luxury" it was smallish and then with so many add ons...actually would have felt better paying more but then getting to have everything (especially coffee and the internet) included!
Read descriptions carefully and verify every item with the hotel!
My friend and I stayed at the Warwick Regis in February, 2004. We found it to be charming. The room was very clean and nicely decorated. The staff was very professional and everyone was very helpful. I plan to stay there again in the near future and do highly recommend the hotel to my family and friends.
Initially, we were hesitant to visit the Warwick Regis because it looked like it may be a little too formal or stuffy, especially for our two young girls.
We were delightfully surprised, however, with the charming elegance of the hotel. Most of the rooms are appropriate for two adults only, but we upgraded to the Junior Suite (for a reasonable amount) and the four of us were quite comfortable.
It made for a very special birthday trip for my daughter as we stayed in a place that was not a cookie-cutter hotel, no matter how modern.
To add, we found that everyone on the staff with whom we came in contact were extremely helpful and friendly. They certainly added to our pleasant stay.
We would certainly go back again!
Horrible Hotel: Do not stay here
Upon arriving in San Francisco by car, because the hotel said there was valet, there was no parking in front of the hotel. Only three cars can park in front of the hotel at one time, so I was forced to drive around the block at least ten times waiting for a car to leave. Finally when I was able to park the car no one was outside to help with our bags. When checking in I asked if the parking was a flat rate and was informed that it would cost $29 a day to park the car!!!!!! $29 a day! I was told I was free to drive around and try to find cheaper parking and I didn't not appreciate the receptionist s attitude. Tired from half a days worth of travel I just let them park the car. Now here is where it gets good. When they took my card to charge me for the room they charged me $149 a night when I had made a reservation for $129 a night ON THEIR WEBSITE. I protested and since I did not have my original confirmation they would not lower my rate. I found this to be extremely unprofessional. When my girlfriend and I went up to our room I also discovered they gave me a room with a queen size bed and not a king size bed. So not only did they rip me off on the room price, they also cheated my on the bed I had reserved. Oh, and about the room. . . TINY TINY TINY. My dorm room in college was bigger and that was small. The bathroom sink is IN the room and the toilet and tub are in the actual bathroom. Over an early lunch the next day, extremely upset by the management s dishonesty and the extremely disappointing quality of their TINY room we decided we were going to leave and go home. And I was not surprised at all when the hotel demanded we pay for half a days worth of the rate because we decided to leave after the 11 am check-out time. I would not stay at the Warwick Regis ever again and would never even think of subjecting anyone I know to the hotel's dishonest and unprofessional way of doing business. And when I was leaving one of the doormen called me a "cheapskate" under his breath. I was shocked and appalled and will be writing the parent company a letter about my experience. Please consider other hotel arrangements and spend an extra $10 or $20 a night for a more upscale establishment because you will be much happier.
1) As with all San Francisco boutique hotels we are limited by the number of cars that can stay at any one time in the white zone. However, I would like to point out there is always a valet parking attendant and bell person on duty. It is possible that they were attending the other 3 cars at the time of check in. $29 a day is the overnight valet rate at the Warwick Regis. That said The Monaco is $35 and The Clift is $40, The Adagio is $29.
2) Any time there is a question of the guests' rate we would clarify it. We always send out reservation confirmations and with management on duty 24 hours a day this matter would have easily been resolved. It is impossible that this guest reserved a King size room and was given a Queen in error because we ONLY offer Queen size rooms.
3) We have 74 rooms with 9 different room types, had this guest let us know how disappointed he was with his room allocation we could have very happily worked out an upgrade arrangement for him. We offer Junior and Petite Suites that are larger than the room type he was given as well as Executive and large 2 room suites.
4) Check out is time is 1pm and it is extremely rare that we would charge a late checkout fee unless it was after 5pm or the hotel was fully booked.
5) I have complete confidence that none of our staff would ever utter such rudeness. We have a long serving and faithful staff that place great pride in how they interact with our guests. I am quite appalled at this claim.
It is unfortunate that this guest has not made himself known to the management of the hotel. As of this date we are yet to receive any complaint to our corporate office or to the hotel. It is unfortunate they have not identified themselves on this site so we could pursue this matter further.It is worth considering that this persons comments are completely with out just cause and that there are other perspectives illustrated here on tripadvisor.com and all over the Internet that are more true to the service and offering The Warwick Regis prides itself on.
We were married in San Francisco (about an hour and a half from our home) and stayed at the Regis on our wedding night and have returned regularly in the past 15 years. As diplomats we are not in San Francisco as much as we would like to be but when we are we like to stay at the Regis, not just for sentimental reasons but because it is located in a neighborhood that we enjoy, the rooms are well-done and natty, the vintage of the hotel suits us and it is very much in the style of The City. Typically, when the hotel parks our car, we do not use it again until we leave. We now have two children and they are asking to stay at the Regis. Although I would not say the hotel is for children, if children are well-behaved, they can enjoy the hotel as well. Among my favorite things to do in The City is a Giants game, dinner at Tadich's and an evening at the Regis.
Comfortable Small Hotel
Stayed July 2003. Very comfortable small hotel. Rooms are small but well-appointed and clean in the European fashion. Service was excellent. Good bargain. Good location a couple of blocks off Union Square. The street is noisy so get a room on the opposite side if that's an issue.
The room we booked was rather small so we spoke to the front desk clerk. She was most helpful and arranged for us to upgrade to a lovely corner room for just $15 extra per night! Well worth the difference!! The rooms are beautifully appointed and the location is great. La Scene does an excellent dinner also if you dont feel like wandering too far. Definitely a great home away from home.
Union Sqaure Charmer
Small but comfortable room. Great LOcation. Excellent all inclusive pre-theatre dinner served downstairs. Night desk clerk, we had 2 different ones during our stay, keep lobby locked and sometimes are hard to reach if visitors want a late entry or to call room late! Go ahead and valet Park, parking in SF is not easy or cheap and you will pay no matter how you park it!
TripAdvisor Reviews Warwick San Francisco Hotel
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