Room Mate Waldorf Towers
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How has this hotel rated in the past?
Historical Traveler Reviews Room Mate Waldorf Towers Miami Beach
Disgusting.... bathroom was dirty and old...bedroom had bugs. Holes in the wall...no way never ever again. Only benefit, it was next to Mango's.
Must have a sesnse of humor!
Let me begin by saying that this hotel has an AMAZING location. It is a $28 (set rate) taxi ride from Miami International Airport. It's directly on Ocean Dr., right across the street from an amazing beach. We went on Feb 10, 2004 and the weather was just beautiful the entire stay. The hotel is near lots of shops and houses a restaraunt called the Time Cafe which is delicious but pricey. We got to the hotel a bit early and check in time was not until 3, so we decided to have a snack. A tuna salad, a ceasar salad and one Diet Coke came up to $41! Needless to say, we walked down to TGI Fridays and Burger King for the rest of our trip!! There's also a very fun club called Mango's right next to the Waldorf Towers. The waitstaff dances on the bar to infectious salsa music and at night they have a really good reggae band. This you should enjoy. Now onto the rooms. Please do not stay at the Waldorf if you are planning to have wild s**. The walls are VERY thin and we heard all the action going on in the room next to us! The rooms are decorated nicely and cleaned thoroughly daily, but they are TINYl. This was by far the smallest room I've ever stayed in. I am tall and I had to sit sideways on the toilet to avoid my knees hitting the walls. Also, don't bother waiting for the elevator. It's small too and the walk up the 3 flights of stairs isn't that bad. We very much enjoyed the Waldorf Towers and it's location, but if you do not have a sense of humor about travel, you really should stay somewhere else. There are some newer, more mosern hotels on South Beach such as the Loews or the Bentley. Enjoy Miami!
Average Place.....Great Location
We stayed at the Waldorf on Valentines Day weekend, 2004. We were able to get a room as a result of someone else canceling 2 days prior to our stay, plus the rate wasn't that bad considering that it was a peak weekend. The staff was extremely helpful in attempting to book dinner reservations, etc.
Upon arriving, our 1st impression was that the place was nice, but not as it was hyped in it's website. We had a renovated room that as previously stated was nice, but not great. The room backed up to the elevator that created a lot of noise everytime the elevator was in use.
I would not recommend this room to others for noise reasons. The rooms and hallways were clean, but as a result of the new wood flooring, the hallways echoed noise more than we are used to. The renovations are nice, but the quality of the work, left something to be desired.
My overall impression is that the place is nice, but nothing overly special. If you are looking for a place with a great location, at an average price, realizing that there is still work still to be done, and knowing that you may have to accept some minor drawbacks, then this is your place. If you are expecting everything to be perfect and nice and quiet, then this is not your place. I would stay here again if the price is reasonable knowing the location, but beyond that, nothing would sway me to stay/not stay here again.
An average place, at an average price, in a great location.
Problems from Day 1
My first encounter with the Waldorf came when I booked my room on UTELL. I was given a rate of 135.00 per night for the New Year weekend. A day later I received a call from the Waldorf telling me I could not have the rate because they were charging more than that for New Years. They were going to cancel my room. I told them that legally they had to honor the rate I was quoted and they said they did not. I hung up with them and called UTELL direct and they had to call the hotel and tell them that they had to honor the rate that I was quoted. I advised the UTELL rep that I was concerned that I would have problems with the hotel because they were not happy about having to give me the rate but they told me not to worry they had taken care of everything. Well low and behold when I get to the hotel on December 31st I was advised by the front desk clerk that my reservation had been canceled. I asked who canceled it and she said "you did". Not ONCE had I called to cancel or had I gone on line to cancel. I was livid. I called UTELL again and they had to call the hotel to get my situation straight. Even after UTELL called the front desk clerk said that she could not do anything for me until her manager came in. I had to leave my cell phone number and wait for the manager to call me to see if I had a room or not at the rate I was guaranteed when I originally booked the reservation. Around 2pm the manager called and I walked back over to the hotel. She explained to me that they had canceled my reservation becauses when they ran my credit card it came back declined. Now first of all I had guaranteed with my corporate card so I found that excuse hard to believe. Second I had not submitted by card as a deposit just a guarantee so they should not have run my credit card through anything until I checked in. I was very upset about that and let her know. The manager was VERY NICE throughout this ordeal and very apologetic. I have read before where people say they told them to leave if they were not happy. That was not the case with us. However, by then I had a REAL bad taste in my mouth for this hotel. During the time I had to wait for her I had walked over to the Chelsea hotel, where I always stay when I am in Miami, and booked rooms there for the rest of my stay. Because of New Years we could not get in the Chelsea on December 31st so I did have to stay at the Waldorf for one night. Now on to the rooms.... The rooms are small, most of the hotels on South Beach have small rooms. but these are EXTRA small. We had to put the chair between the two beds so we could have room for our suitcase. We were in a remodeled room, it was clean but nothing to brag about. It did not look anything like the picture on the internet or the brochure. The bathroom was clean but the shower pressure was real low. We meet a few other people that were checking out and moving on to other hotels. They just were not satisfied. Hopefully the new manager will be able to make signifigant changes at the hotel. She really seems sincere about her job and making her guest happy. I still think that my reservation was canceled because they did not want to honor that rate (rates for New Years Eve were over 250.00). I work for a large company and our associates travel to Miami frequently and I would never recommed my travel department to book anyone at this hotel. As for us we have decided to stick with what we know and love... The Chelsea Hotel on Washington Road.
I came down for the weekend with my fiance and have to admit this was one of the best weekends I've had in a long time. This is a family owned hotel and the staff was extremely friendly and hospitable. The location was perfect and the ambiance was exceptional.
Great Location, newly rennovated.
My experience at the Waldorf was excellent. I stayed in a completely rennovated room with a great new bathroom, and comfortable room. The Time Cafe was excellent, as was the convenience of the in-house market.I spoke with the manager who told me that they have rennoa\vated their rooms, and I can only suspect that the bad reviews I've read are from people who have stayed in old rooms.I'd definitely go back.Heather
Don't book this Hotel
I stayed at this hotel November 2003. I travel frequently and have seen some bad hotels. But this place is in a class of its own. Our shower was broken when we asked to have it repaired, we were told it would be fixed but no effort was made by the hotel to fix it. We were woken up twice during the night. First by drunken guests yelling in the halls and secondly by some workmen running a loud machine right outside of the hotel at 3:00am. It took a near riot by the upset guests to get the Front Desk person to do something. South Beach is a great place, but the Waldorf Towers is a nightmare.
Not worth one star!
I stayed at the Waldorf Towers approximately 3 months ago and still can't get over the nightmare. I originally picked the Waldorf based on it's 4 star rating and website pictures. However, it's not even worth one star! First of all, my friend and I couldn't even fit in the room and we're petite. When it was time to get ready to go out, we would literally bump into each other. Second, there was no light in the room at all. Next, the bathroom hadn't been cleaned the whole time we were there. Also, the water would just shut off while you're in the shower and you'd be standing there with shampoo in your hair. To top it all off, the air condition on our floor broke and I had to fight with the front desk to get another room. During my stay, I visited my brother in the Essex House Hotel and OH MY GOD...he paid ½ the price and my room could have fit in his 'clean' bathroom.
Aweful, checked out a day early
this hotel needs to be shut down by the dept. of health and the building departmentfor exposed electrical wiring and i shoudhave stayed to make the complaints.
Excellant location...Generally nice staff..Super Small rooms
August 9, 2002
I stayed at the Waldorf Towers Hotel last weekend in Miami beach and I must say that if you are expecting a 4 or 5 Star hotel..You will be most likely be disappointed.
*Generally friendly people but very uninformed about Miami in general and didn't really care to help in that department beyond what they knew off of the top their heads..For instance: We asked them where The University of Miami was located from the Hotel and all the Front desk people I talked with for 2 days said that they did not have a clue beyond telling us it was in Southwest Miami..Um..You know Miami can get a little shakey in spots can you please elaborate?? At least give me a map or make a call you would think. Ok, can you tell me the best time/route then to make a trip down to the keys? Answer: I don't go down there I dunno..Ok..Thanks..lol -Overall No big deal..We could and did find out that information on our own but DEF. not 4 or 5 star service..Forgetaboutit.
* The rooms: Super Small..If you are traveling with a friend, significant other...etc..etc. I hope you don't mind bumping elbows in your expanded closet of a room because even at the $99 rate we payed it was pretty silly and the bathrooms are even smaller. We were staying in a regular room not a suite and I did look at the suites but they were not much bigger although they did have a good ocean view and a great view of the street.
* The 19' TV Romote control didn't work...Not a biggie since it wasn't the reason we came to South Beach but...
* Shower had very little water pressure to match the motel 6 soap..:0)..Not to mention the small size of it.
*Overall: If you only looking for a great location and your not worried about the staff or the room size (At all) then it is probably your cup of tea...but if you are expecting 4 or 5 Star rooms and that type of service to boot, you may want to consider another hotel in the area and be sure and ask them about the room size before making the reservation.
In other words I would call and ask a lot of questions before I booked a room again in the South Beach area.