Waldorf Astoria New York

Address: 301 Park Avenue, New York City, New York, 10022, United States | 4 star hotel
 
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Location

This 4 star hotel, located in the Midtown Center area of New York City, is near St. Patrick's Cathedral, Old General Electric Building, Seagram Building, and Robert Marc.
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      TravelPod Member ReviewsWaldorf Astoria New York New York City

      Reviewed by die-cruses

      Check-In

      Reviewed Oct 4, 2013
      by (2 reviews) , Germany Flag of Germany

      Es kann losgehen!

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Reviewed by michelline

      Amazing Hotel

      Reviewed Nov 22, 2012
      by (1 review) Clayton, Ontario , Canada Flag of Canada

      Did a tour of the hotel including the kitchen, a suite and the basement. The hotel is a beautiful place and the mosaic is definitely I sight to see.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Reviewed by simonique

      Not great

      Reviewed Jul 18, 2011
      by (1 review) , Singapore Flag of Singapore

      Once passed the very plush lobby, the rooms were old and scruff in desperate need for refurbishment. The extra bed ($50 per night) we ordered for one of our children was so old the springs pushed through the top of the mattress, we called 5 times to have it replaced but it never happened. We called the bell hop and waited 20 minutes, in the end we carried our own luggage (can you imagine the looks in the very posh lobby?) and complained to the manager. He did reduced the cost of the extra bed and the laundry (that didn't turn up until I eventually got through to housekeeping) from our bill. Just a warn out old hotel still trying to live off of it's former glory. Indicative of America at the moment, a thin veneer hiding appalling service and old shabby rooms.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Waldorf Astoria New York New York City

      The only way to see New York

      from

      In May 2003, this was my second stay at the Waldorf. The first was by accident; my company travel agency just put me there. The first visit was surreal, so I had to go back. I thought it would be fun to bring the wife and two kids, so I booked through Hilton. On Memorial Day weekend, all that they had left were suites in the Astoria level. When I arrived the Astoria level was sold out, so they were kind enough to put me in the Towers. My suite in the Towers had issues, so the only other room available was an Ambassador suite. Ive stayed in a number of hotels in my life, and this was by far the largest. I guess thats saying something for NYC.

      Revisiting a New York treasure

      from

      I stayed at the Waldorf on my first trip to New York in the early 1970's and for some reason tried other hotels on my many visits to the city since. Usually The old Helmsely Palace, The St. Regis when it reopened and The Four Seasons. My wife and I decided to give the Waldorf a try and were thrilled with the results. We booked a large suite for a good price, enjoyed very friendly curtious service, excellent food and drinks and our beautiful accomodations. My only complaint is that the foyer of the suite needed better lighting. The bathroom was spacious and gorgous, the bed very comfortable with excellent sheets. The whole property was in excellent conditon for an old hotel. The hotels lobby has to be the most grand of all New York hotels. Cudos to management and staff. By the way, we have already booked another suite for later this year.

      Fit for a king... but you had to be one!

      from

      Myself and my wife honeymooned in NYC in November 2002 and we thought we woud splash out on this fine hotel. Entering the hotel, the foyer and reception area met our expectations and affluence...checkin was swift and friendly...but thats where it ended. I forget what floor we were on but we were allocated a broom-closet of a room...the smallest room we have ever stayed in. I contacted reception and made mention of this and played the "honeymoon" card but the hotel was full and there was nothing to be done...extremely disappointing given the cost and our level of anticipation.While we were there, the King of a lesser middle eastern country was visiting NYC and staying at the hotel. So for two days before and during his stay, the hotel was full of agents of one kind or another - making lounging around the hotel a little uneasy.I bet the King didnt have to close his closet to watch his TV!!!In summary, the hotel is overrated, slightly the worse for wear and lack of repair and needs to take care of its customers better (I filled out a comment card with negative comments hoping for a followup call/email which never materialised)

      Loved this hotel, best location in Manhattan

      from

      I took my daughter here for 16th Birthday as a surprise. What a lovely time we had. The concierge aimed to please. We could walk to most good attractions within midtown, which was quite a treat. Easy to walk to Grand Central Station too ! You could always get a cab outside of the Waldorf ! The Lobby was so elegant, just like in the movies.

      Don't make a noise!!!

      from

      Just came back from 4 nights at the Waldorf Astoria, New York City. Wonderful foyer.... very plush. Bit disappointed with room which was supposed to be "executive". It did have a fax machine, but tiny bath towels. They wouldn't go round my husband's 40" waist!! I asked four times for larger bath sheets, and a robe, but to no avail. I was told by the maid that they don't have them on the 17th floor!!! So, beware, if you want to wrap up in a robe, or get properly dried, don't choose an executive room on the 17th floor.... Goodness knows what you have to pay for the privilege of drying yourself properly in this hotel!!Also please be very careful about noise.... On our second night, I could hear in the most intimate detail every syllable of the conversations of the couple in the next room (1775)!! There is absolutely no soundproofing whatsoever between these rooms. As they got louder and louder I had to get Security to come up and ask them to quieten it, which they did. He told her she had "Quite a few to drink"... so perhaps that was the reason!!I won't divulge what else was said. Just don't stay there if you are on top secret work!!All in all we did enjoy our stay though.

      Waldorf not as good as the salad

      from

      I stayed two nights at the Waldorf-Astoria, and I was basically pleased with my stay although not overwhelmed by the service. My check-in was very quick mainly because almost no one was there late Sunday evening on the 6th of April, 2003. A porter took my bags from my taxi, and after checking in and proceeding to my room on the 9th floor (overlooking air-conditioning equipment and a high-rise building to the south), I had to wait one hour and two telephone enquiries before my bags finally arrived (one would have thought that the porter would accompany you to your room with the bags). My room was elegantly decorated, and the marble bathroom was quite luxurious. I was rather shocked (although I shouldn't have been in pricey New York) at the room service menu with a $40 breakfast. In the (expectedly) expensive mini-bar would you believe they charged me over $5.00 for a can of Canada Dry Tonic. A can of Canada Dry--for that price I would have expected a bottle of Schweppes not a down-market brand in a can. Room service was slow, although they brought an elegant table with fine linen, silver and china, but would you believe for my $40 breakfast The Waldorf gave its guests the wretched USA Today, surely for those prices they could have given us the New York Times. I paid $230 U.S. a night which with the taxes and exchange rate that made it almost $400 per night in Canadian funds--quite a struggle for Canadians visiting New York. Altogether given the price, I don't think the Waldorf-Astoria quite lives up to its august reputation, on the other hand I did check the prices of other luxury establishments and the Waldorf was no way near the most expensive.

      The Best !

      from

      We arrived at The Waldorf Astoria on 29 March and left on 5 April. Our week there was one of unsurpassed pleasure. The hotel is stunningly beautiful inside - all Art Deco grandeur. The staff were professional and provided the most efficient discreet service I've experienced. A complimentary upgrade to a Suite was most welcome. Not the cheapest hotel in NYC by any stretch of the imagination, but I would heartily recommend it, if you can afford it. Nothing was too much trouble. All requests (and we had many as we were being married) were met with courteous efficiency and friendliness. This is now our home from home in NYC and we will return.

      Small, clean, safe

      from

      I just spent a lovely evening at the Waldorf. I am not a fan of New York, but had to be there on Saturday night. After dealing with the lousy cab service and congested streets (haven't New Yorkers heard of personal space?), the large, calming lobby was a welcome sight. Check-in was very easy and the staff was friendly. While we were waiting in line, the staff did send a staff member through the queue to assist in check-in. Our assigned room was immaculately clean, but small. (This being New York, cleanliness was a bigger concern than square footage.) The bed was comfortable. Housekeeping did a great job: plenty of vanilla-scented towels and a prompt cover turn-down. We had a nice view of St. Bart's and the coat closet was more than adequate. The heat was a little too ambitiously set -- I'm a New Englander and think 45 degrees is open the windows weather. Speaking of windows, they opened. After turning off the heat and enjoying the fresh (within reason - it's New York, not New Hampshire) air, the room suitably cooled. The only dislike I had was the concierge service. I called to get church information and spoke to a young man whose English wasn't very good. I honestly spoke to him for ten minutes to learn the times and direction to St. Patrick's. My husband had a similar experince when making brunch reservations (a table for 4 at 9 AM - tough one). If I have to go back to New York (and I really would prefer to never go again ) I would stay at the Waldorf. The hotel did everything in it's power to make your trip enjoyable It was peaceful, beautifully furnished and luxurious. Now if they could only do something about all of those sirens at night! I normally only stay in three star hotels in my travels, but I think the general size of New York requires a better quality hotel. Staff turnover, crime and population density in New York really require staying in the best quality hotel one can afford. The Waldorf did everything in their power to assure a peaceful environ for the night.

      More than happy with this choice

      from

      After reading some very good & some poor reviews for the hotel, we were not sure what to expect. However, we were extremely pleased with these accomodations. The lobby was beautiful, the rooms were very nicely decorated, the staff was friendly. One could still see the remnants of a bygone era when rooms were rented out on long term basis such as mail slots in the door & doorbells. We felt the hotel was truly grand.

      Also, this was the most reasonable 4* hotel available for our price range $189/nt.

      Feel like a Queen at the Waldorf-Astoria

      from

      Beautiful Classic Hotel- serivce was wonderful!!

      TripAdvisor Reviews Waldorf Astoria New York New York City

      4.00 of 5 stars Excellent
       

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      Traveler Photos Waldorf Astoria New York New York City

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