Totally AWESOME!

The W Los Angeles is absolutley AWESOME! I loved it! I was surprised by the negitive reviews on here. This was one of the best hotels that I have ever stayed in and I've stayed in a lot of hotels. At least I think I have, but I'm 20. The hotel's design is incredible. The rooms are HUGE!! I hear the bar and restaurant is also awesome, but I didn't use either. I don't/can't drink. :-) The grounds are also awesome. The staff, contrary to what many reviews have said, was very, very nice to me. They went out of there way even though I was young. I was also getting my stay for FREE, because it was an award night for belonging to SPG, and tney treated me VERY well. They put me on the penthouse level and I had a HUGE suite (again for FREE!:-). I didn't like it, however, because it looked across to another room, so I called and asked if they had any others available. He was SO nice and curtious and said "of course!, let me see what else we have." He gave me a choice and I decided on a room with a pool view. A bellboy arrived within a munite with a new key and took me and my luggage to my new room. It was a little smaller, but with a great view. The front desk even called to make sure that the room was OK, and to not hesitate to call them if I need anything else. I was blown away by the service! The pool area is very, very nice. The location of the hotel is also great - in a quiet residential neighborhood! The only problem was that there was only valet parking at (I think) $23 a night. I parked in an adjecent garage, but I don't know if that will be an option all the time. After I parked, the attentent came up to me and I asked if it was OK to park overnight. He said, not usually, but that he would let me and not to tell anyone that he was letting me. haha. Other than that 1 garage, there is nowhere else to park, including the street, which was permit only in all the surrounding areas. Overall, one of the most awesome hotels I have ever stayed in!! And when I checked out my bill was $0!

:-) And they were STILL nice to me! haha.

Never Again

Stayed for a week on business. Very disappointing! I had to actually leave my dirty glasses on the floor in front of the door before anyone thought to replenish them, even though I asked many times. Same goes for towels. Very pretentious staff and not welcoming at all.

The MOST comfortable beds ever!

Once you can get thru all the traffic to get here, it's quite the oasis. Unfortunately, I was only able to stay one day, but it was great. Aveda products in the bathroom and the most comfortable bed I've ever slept in. Granted - the bar is a bit snooty - but if you're totally into the LA scene, this is definitely one place to hang out.

This was my first W experience, and I will be back. I found the staff to be rather courteous and friendly, albeit my stay was short. Walking distance to UCLA, great shopping and restaurants.

GREEDY

$8 beers! ...$12 drinks!!...$13 valet...welomce to the GREEDIEST bar in Los Angeles....sad because the space are outdoor pool area are stunning.

Look elsewhere for good service.

Over-rated. Pretentious. Service generally poor, but oh how great they think it is. And yes, check the bill for the slipped in "extras".

Better hotels nearby.

Unbelievable

I recently stayed three nights at the W Hotel with a friend of mine and love it! The room, the spa the pool, I felt totally pampered. I defenitely recommend this hotel and will be back in the near future again.

Not Whatever, Whenever...

The W was horrendous. Horrible service, way too snooty with no substance. The room was very expensive ($350) and the first room they brought us to was dirty! The room had clearly been used and not cleaned. A hurried attempt to find us another room lasted about 40 mintues. After much complaining, we were given the Presidential Suite. The suite was nice and big but the TV didn't even work! Although their motto is Whatever, Whenever, the W Westwood is more apt to say no, never. A horrible hotel that is not worth your hard earned $$.

Can't Beat the W!!

The W in Westwood was awesome. Best service/ staff. They were courteous and there for anything. Watch out for the $20+ valet charge per day. I wasn't aware of it. Nevertheless, they have the most comfortable beds. Great room service. Worth every penny. Anywhere I visit I'll stay in a W hotel!

The place stinks ! Find another hotel !

I stayed in this hotel for 3 days while visiting UCLA in March, 2002. All I can say is BAD SERVICE. The room I was allocated, wouldn't open with the key they provided. Turned out that the locks had been changed. 20 minutes wasted on just the key trial process. Next room we walked up to, had the door knob disassembled. Pathetic. The lobby was tired. The staff had an attitude. Phew, and to top it off, I was charged for an item from the honor bar, WHICH I DID NOT TOUCH, slipped into my bill on the last day !!! You are better off in any other Hotel...forget this one !!

W Los Angeles

My wife and I stayed at the W Hotel 12/20/01 - 12/23/01

It was great!! I highly recommend it. The room was VERY SPACIOUS and nicely appointed. The hotel personnel were extremely helpful and accomodating. The residential-like location was pleasant. Numerous eateries are within walking

distance. The hotel restaurant was excellent.

Book in advance for best rate.