W San Francisco
How has this hotel rated in the past?
- Minbar in room
- Drycleaning onsite
- Meeting rooms/conference facilities
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Historical Traveler Reviews W San Francisco
Great location, great hotel
Two stays in the course of a week at the W convinced me that this is the perfect hotel for anyone who appreciates style is prepared to buy into the W-Cool ethos. The service during my two stays was nothing short of exceptional and no request was too challenging. Nicolas and Claudia on the front desk deserve particular thanks. I feel this hotel gets knocked by some reviewers as the staff treat the clients as equals, but I personally find it easier to deal with people who are prepared to think than with deferential drones. Highly recommended for the business traveller.
Loved the W!
I am not sure what these people are talking about that gave this hotel a negative rating. I was just there for a two night stay November 29-December 1. It was wonderful. It was modern and convenient to a lot of restaurants and shopping. The entrance to the BART station was also right up the street. This hotel was a welcome change to the stuffy hotels. I enjoy staying in "upper end" hotels. However, I do not enjoy when nice=stuffy. This was not the case here. The staff was attentive and friendly. I think the negative reviews must come from people that are put off by a hip, trendy crowd. Try speaking with someone, you will be surprised! On Sunday there was barely a drizzle outside. I was going out the door when a hotel staff member ran after me to offer me a hotel umbrella to use. The room was gorgeous! The view was amazing! Hats off to this wonderful hotel! My only complaint (if you will) was that the room service seemed very overpriced. Everything is al a carte. It was tasty, just expensive. Watch out for the old al a carte deal on that one.
Less than stellar
While to location of the hotel could not have been better for my needs, my experience at this hotel was less than stellar. Due to connections with a corporate "big wig" my travel partner and I were to have VIP treatment. I do not beleive the staff of this hotel know what that means. Check in was 4 PM and our room was not ready until 5.
Housekeeping left a lot to be desired. Most days it was late afternoon before the room was made up. The front desk staff was less than outgoing and the concierge staff seemed put out by the simplest of questions. On the bright side, the 24 hour fitness center/pool was great and the meal at XYZ was outstanding with a wonderful French waiter who was very attentive. I recommend the restaurant without hesitation but cannot say the same for the hotel.
Disappointed with the W
If you like dark hallways and ever present techno rock,this place is for you. The computers were supposedly down the weekend that I stayed at this hotel and checking in and out was a nightmare. There do not appear to be any grown ups in charge and the staff has way too much attitude. Rooms are ridiculously small,sound proofing is nil and my teenage son did not appreciate the see-through bathroom doors. The location is good but don't expect to get any rest at this hotel.
Fantastic views, location, etc. !!!
A very stylish, modern hotel. Service was great, except for not being able to reach concierge once. I had the best view of the bay bridge and was pleased with the convenient location to everything. I walked everywhere. Very romantic windowseat and goody box much appreciated. I can't wait to go back.
Great place to stay
I stayed a week on business and found the standard rooms to be high quality and luxurious in a contemporary way. Plenty of amenties and details are available in the room unlike other chains where you must call for extra towels etc.
The bed is extremely comfortable (as in other W's) and the bathroom is welcoming. The room is properly soundproofed from the outside and inside which is important for a noisy city location. However note the lower floors may hear the neighbouring fire station.
The staff are professional and by and large the conceirge was good. My main complaint is phone charges are high at USD 1.50 for a local call or 1800 number however this is offset by excellent fast dialup connections and cordless phone in the room. You also have broadband in the room and in room Sony music centre. Also it would be good to see more affordable room rates occasionally as the hotel is meant to attract a slightly younger minded or tourist oriented crowd, and not the expense account exec. Room size for the standard room is fairly cosy but the layout is good with a window ledge being convereted to a sofa. The room I stayed in had an excellent bay bridge view.
The hotels location is South of Market Street but the area is re-developed and I think is better than Union Square as it's quieter.
You have the SMOA (museum) next door and several eating options one block away eg. Mels, Maxes, Chevys, Sony Centre. Its also only a 5 to 10 min walk from Union square so near enough to catch a bite to eat there. This location on 9th also means you have convenient access to the 101 and 580 freeways.
Valet park overnigth is a huge USD 40 but near by SMOA or Moscone sheltered parking is just USD 20 overnight but there are USD 10 public parking lots nearby.
Great modern hotel
Age of reviewer: 26 Date of visit: April 2003 We visited this hotel at the end of April 2003 and absolutely loved it! This hotel is great for anyone who likes modern, streamlined design. This hotel draws a younger crowd than the older, classically designed hotel in Downtown, San Francisco. You wont find any busy flower patterns or old style furniture in this hotel. Everything is new, clean, and avant-garde. For example, the guest room hallways are darkly lit with blue lights and trip-hop, acid jazz-type music is constantly playing quietly, soothingly, in the background. I though this was an excellent touch. This hotel has earned its location- directly next door to the SF Museum of Modern Art and fits in perfectly with its modern theme. As for the rooms, I recommend a corner room. These rooms are a little bigger and have two walls that are almost totally comprised of windows, providing a spectacular view of the DT SF area. The furniture in the room was beautiful, comprised of modern, cappuccino stained wood. The bathroom was spacious with accents of glass and silver every where. We did not find anything we liked at the hotels restaurant so the concierge booked us reservations at a fabulous restaurant called the Globe not too far of a taxi ride from the hotel. We would never have heard of this place in any of the travel guides so we were grateful for the inside info. The sea bass was excellent. The nightlife at this hotel was impressive as well. On Saturday night, both floors of the bar area were filled with a young, beautiful crowd partaking in some of the excellent cocktails. Try the Mojitos with fresh mint. Just be sure to bring some extra cash, as some of the specialty drinks can be pretty pricey. All in all this was a perfect visit. I came to SF with a girlfriend and left with a FiancÚ! Hats off to the W San Francisco.
Great Hotel, Great Location
I loved this hotel! My rooom had a wonderful view of the skyline, and at night the beautiful city lights were absolutely mesmerizing. Two double beds were very soft and comfortable. Room was nicely decorated, bathroom was gorgeous and impeccably cleaned. There were Aveda products, a luscious bathrobe and great food and roomservice. Excellent location. Next door to the San Francisco Museum of Modern Art and within walking distance to lots of great shopping, the Metreon and the Moscone Convention Center. I even walked over to Market St. and took the Muni to the Embarcadero Center and Fisherman's wharf. I would stay here again and again.
Elegant, modern & classy
A very elegant, modern and classy hotel. Rooms were very comfortable and beautiful. We enjoyed our stay very much, and would come here more often for weekend overnights, if the prices weren't quite so steep!
I had a most wonderful experience at the W. The service was impeccable and the room was beautiful! They have great down comforters that you can just sink into. The place is trendy as well as comfortable, very pleasing to the eye.
TripAdvisor Reviews W San Francisco
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