W Seoul Walkerhill
How has this hotel rated in the past?
- Shuttle bus service
- Drycleaning onsite
- Meeting rooms/conference facilities
- Tennis Court
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Historical Traveler Reviews W Seoul Walkerhill
Modern and Trendy Hotel
Stayed over a weekend in July. The hotel is very modern, with a funky lobby, neat bar area. Was very crowded with many families staying on the weekend. Our stay included breakfast, which was excellent. Stayed in a standard wonderful room, which was large and well appointed. The bed was larger than a standard king- or at least it appeared to be. Typical W bed - very comfortable, excellent sheets, etc. Had a regular CRT tv, which seemed out of place in such a modern room. Shower and tub were nice, good sized desk if you needed to work. Ordered room service once, nothing special (but very pricey). Had dinner at Spaghetti Hill - affiliated restaurant with the adjacent Sheraton (avoid it). Gym was excellent, and swimming pool was nice (but very crowded with families). Due to the rain, the outdoor pool area was closed (in fact, I didn't even see it).
Overall, the place was quite funky and comfortable. Over time, the place may get dated and appear tacky, but I think the rooms are great, the beds comfortable, and the service good. Though the lobby and bar area appear to be "hip", there were more families with young childen, than trendy people. If you want a very comfortable room, in a stylish setting, then W may fit the bill. It is a little out of the way, so that may cause a bit of a problem for some.
OK, not quality
Facilities were not up to par with 5 star hotels. They lacked a hot tub, and the sauna room was extra charge. The sun deck was not pleasant - small and no service. The pool/sun deck area ran out of slippers and did not get more upon our request. So, there were no slippers to use in the public restrooms.
The shower design in the rooms made the bathroom flood everytime.
3 coffees in the restaurant were 36,000Won ($36USD). When we asked a manager why it was so expensive, she quoted other 5 stars in Seoul as having similar prices. This was untrue, becuase the 5 star we stayed at three days prior had free coffee.
Concierge's desk booked us a show and gave us the wrong time, so we arrived an hour late.
I was questioned and given a hard time when I brought a drink into the bar/lobby area from a prior purchase. This happened even though our group was ordering more drinks from the waitress.
Workout facility was good - good classes. Modern decor.
Best hotel in seoul !
This is the best hotel i ve ever been, very modern and stylish. Check-in was very fast, so after that I went to lunch, terrific buffet and took a massage in the SPA. They really give you the service you deserve. If you are really looking for a hip and first class hotel in seoul visit the W in seoul.
I arrived at W seoul for the first time and was blown away by the sense of arrival, the welcome ambassadors and the very amazing lobby with full bar and life as your entrance greeting. Th eroom was very chic and contemorary - food the best I had in Seoul - if you are in for an international ining experience.
The Spa - WOW - this was great 3 days. You must try it!
I loved my stay at the W. The staff was very friendly and hip. The room decoration is very modern. The bed is really comfy and I love the aveda products that they offer. I'm a big sucker for customer service and I must say that this is one of the best hotels in the customer service department. The only thing that I did not like was its isolated location.
Not for the conservative
From the time you arrive w provides a totally different experience. I enjoyed being introduced to so many different ways of their hospitality in this hotel. If you're not willing to let go of your existing ideas of what a 5 star hotel is, you're not likely to appreciate this hotel.
W will amaze you!
My wife and I just returned from staying 2 nights at the W Hotel Walkerhill.
We were blown away at the design of the hotel. As I was a Platinum Starwood member, I was upgraded to a Media Suite. This had a Plasma 42 display TV as well as a Tablet PC and a round funky looking bed.
Everything about the room is amazing although for some reason the air
conditioning did not work that well. That being said, the major downside of
the hotel is the location. It is located in an area called Walker Hill which
is basically set on the outskirts of Seoul.
There is nothing within walking distance and therefore you are forced to use the restaurants in the hotel which of course are top notch but very pricey.
The other major downside is the lack of a club lounge. This comes in pretty handy with free breakfast and free drinks in the evening. We stayed at the Westin Chosun as well during our trip and they had a great lounge.
The front lobby turns into a dance club in the evenings with a DJ booth and
lounge area. There is also free internet in the lobby which is a plus.
The hotel is attached to the Sheraton Walkerhill which also houses the
Casino however this is a tiny casino in comparisons to North American
The hotel offers a free shuttle to the Subway station where you can take the 5 Subway into downtown in about 30 minutes. The fare is a mere 1000 KW.
All in all, I would have to say Starwood did an excellent job with their
first W in Asia but keep in mind this hotel is very far from downtown.
Quiet, relaxing location -- Overpriced restaurants
I have stayed at most of the major hotels all over Seoul. The W is the newest hotel in Seoul. The thing I like best about the W is the QUIET. No road and traffic noise. The rooms are very comfortable and modern. The health club is excellent. The pool is amazing. The only drawback is the location -- there is nothing that you can walk to. So you must eat at the hotel. They price the menu to take advantage of this. Expect to pay a 30% premium on the food. The service at the hotel was good.
Unbelievably rude service
The stay at the W hotel would have been fine (as it has been for my stays at other W hotels) had it not been for the rude, clueless and pretentious check-in staff at the W Seoul Walkerhill who acted as if they security guards at a night club trying to keep out customers rather than check in staff at an upscale hotel. It may be trying too hard to be hip rather than a premier hotel. I would not recommend staying here.
The W Seoul Walker Hill is very much a W Hotel: funky, modern, and hipster-trending. If you're accustomed to a more traditionally fancy hotel, with chocolates on the pillow and gold sconces, you probably won't feel too comfortable at this or any W. So, caveat visitor.
The Walker Hill location is perched above Seoul, next to a Sheraton Grand (also nice) that features a small casino and many restaurants. It's not very close to any of the sights of Seoul, but the city is so spread out, it's hard to say that there's any one perfect location. There's a great view from the W, however. You feel like you're up in the clouds, looking down on Seoul.
The W is very much its own space, with futuristic red-and-white decor reminscent of Barbarella. The main lobby/bar/living room is gigantic. The beds are super-comfortable, as usual for the brand. There's a big pool, gym and spa. The business center was fine. We ate the breakfast buffet two days at the restaurant, which was good, and had salad at the Spa restaurant, which was just okay.
Staff at a W is generallly young and friendly. For Seoul, add in "abundant." At times, I felt like guests were outnumbered five to one by the staff, many of whom spoke good English. Everyone was extremely friendly, and seemed well-trained. When a tour company (which we had booked independently) failed to show up, the concierge went out of his way to track down what had happened.
I doubt I'll have a reason to go back to Seoul very soon, but I would certainly stay at the W again.
TripAdvisor Reviews W Seoul Walkerhill
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Next stop: Last day in Seoul