W Chicago - City Center
Travel Blogs from Chicago
The next day, we packed up, checked out of the hotel, and kept our luggage in the lobby of the hotel. Then, we ate breakfast at the McDonald's down the street, then we walked down to Millennium Park, because my dad hadn't been there yet. We showed him the Bean, the weird face fountain things, and the Pritzker Pavillion. My mom then decided to go …
The next day was cold and rainy, so we decided to do something more indoors. So, we decided to go to the Field Museum. We took a cab over there.
The Field Museum is a big natural history museum, and is home to Sue, the largest T-Rex ever discovered. It has lots of other stuff too. We first went down to the bottom level and went through the …
The next day, I woke up, and the was bright and sunny. I tried to open the window, but it would only open about an inch. I still don't know why it does that. To prevent suicides? Maybe?
Anyway, my mom and I went and had breakfast at the Dunkin Donuts down the street, and then we met up with my dad at the hotel gym. After getting showered …
It was great to see the Chicago skyline all lit up in the night as we drove closer to the city. But like any other city, we got caught in a little traffic....and my mom got mad at my dad for taking a wrong turn. But anyway, we got to the hotel, the W City Center Hotel. What was really cool was that the Sears Tower was just right down the street! …
... to store them somewhere safe. We then got a taxi to the airport and were soon checked-in, through security and on the plane to Chicago. The flight was uneventful for us, though we had a doctor request incident with a lady needing to be connected to a drip, so it was lucky we had our books as there was no TV. Julia picked us from the airport (lucky us!!) and drove us back to her and Kirk's place. She had bought snacks on the way to picking us up, so ...
How has this hotel rated in the past?
- Room service
- Fitness/Health center
- Wheelchair accessibility
- Business Services
I liked the modern theme of the hotel
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsW Chicago - City Center
Historical Traveler Reviews W Chicago - City Center
Nice staff-terribly trained
Although the staff are all very nice, not once on our stay did a doorman open the inner doors for ANY of the clientele- no one offered to take our bags to our room and one gentleman even stood back and watched us try to carry all our bags when we requested a room change.
Rooms are very spartan and some of the furniture was chipped- beds are very comfortable. The in-room internet service runs on netscape and therefore doesn't support many sites. Wake up calls were given at the wrong time twice.
The receptionist was most helpful and apologetic when we listed our complaints, however we will never stay at a W hotel again-lots more out there where the staff are properly trained...definitely not worth the money for a disappointing experience.
Very nice hotel; I was pleased
I stayed at the W City Center from 5/20-23/04. My room was a pretty good size. My parents got a corner room, which was NOT very nice. The room and the bathroom was small. They both however, were the same rate. I asked the front desk why this was, and they told me that it was because it was on a higher floor, which I thought was B.S. Also, in the hotel manual, they have a list of their "words" they use there. The lobby is the "living room". The elevator, is called "the lift". Housekeeping is called "styling". Give me a freaking break. I thought it was pretty cheesy. The lobby is very nice. The staff is acceptionally courteous. Overall, it is a nice hotel. However, there are better ones in Chicago, for the same rate.
Have to check it out!
My husband and I own a design business and we decided to stay at the W Hotel City Center given its location to the Merchandise Mart. We received an email from them, shortly after making our reservations online, offering to extend our stay in to the weekend for $99. This was in mid-April. We jumped on the offer.
Both my husband and I could not have been more pleased with the service and accommodations. It was a great retreat and the rooms were adequate sized. We really liked the furnishings and the bathrooms. I was amazed that on a Friday night, that part of the city became so quiet compared to the week nights.
I read some of the other reviews and just don't get it?? I have stayed at this hotel at least four times this year on business for about 5 days at a time and have had NOTHING but incredible experiences. So the rooms have a little more "plum" than others may like, it is still an awesome and beautiful room(s). The beds are killer, the restaurant is very good (although there are better ones not too far), the lobby has great energy/good music/great martinis, and most of all the staff always has gone out of its way to make my stay enjoyable and worth the $$. I have stayed over on two weekends and yes, you need to walk only 4 blocks to get to all the shopping and restaurants. Plus the El is right there!!!
I stayed here for a business trip and had one of the worst experiences ever. Bad lighting and darkness aside, I was not only charged for a movie I hadn't watched, but someone from the staff "used" my room while I was at my conference. I know this because the lights were all turned on, the room had not been cleaned and the toilet had been used and not flushed!!!! Yikes!! Many people from our group were charged for things not used. Also, when I returned, my credit card had been charged for $300. Since I owed nothing, I called several times, wound up leaving a message and never received a return call. The charge was taken off but I was extremely dissatisfied with the experience.
Meeting Planners Beware!!
Our company hosted a meeting here and it was a terrible experience.
We've stayed at W hotels(San Diego, NYC) before and everyone liked the hip scene. They are ok for the individual traveler but don't trust them for an important meeting. The staff was rude and incompetent, the meeting rooms were tiny and cramped and they didn't serve enough food even though they were asking 4-star banquet prices. The only friendly and experienced employee was the AV guy, who was an outside contractor.
Watch out for extra charges on your bill when you check out, don't except them to be resolved in any kind of efficient manner. I could go on forever about how bad they were. Meeting Planners- don't take chances with the W!
My wife and I booked the City Center W just after its supposed grand opening. Well it wasn't quite finished, so we got to stay in what amounted to a cronstruction site ... nothing inthe room worked and they really loud music in the halls and lobby were required to drown out the saws and hammers. OK so I assume they worked that out by now. The real tip is that you need to realize that the "L" train is right outside your window. If it were a subway this would be a convenient mode of transport and a plus for the hotel, but the "L" is loud as heck!
After a long flight and trecherous drive we arrived to an asolutely stunning lobby and bar. It is one of the most spectacular Chicago lobbies I seen and really reflects the glamour of early Chicago. If nothing else go for a drink. The exceedingly expensive room however was a total letdown. I've stayed at many of the W properties and I guess I expected more of a bang for my buck. It falls way short of the rooms at any of their properties in NYC. LA and San Diego. It felt like a regular hotel room with purple velvet thrown at anything that wasn't nailed down. The bathroom was dark with absolutely no water pressure.
I stayed here with some friends and it was just amazing! The rooms were beautiful with the most comfortable beds. The hotel lobby, which turns into a great bar at night was so fun. The place is immaculate and so trendy looking. I thought it was a great experience and would recommend it to anyone!
This was the first time I stayed at a W Hotel, and it was a GREAT experience!! The instant you walk into this hotel, you know it's not the run-of-the-mill hotel. The lobby is a two-story marble atrium, and has the feel of a nuveau "lounge". The entire hotel (including the room) has a very "hip" vibe to it...slick decor and music...