Hotel Villa Diodoro
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Historical Traveler Reviews Hotel Villa Diodoro Taormina
Excellent location, staff rude and disapointing food
We stayed here for 2 weeks in July. The location is excellent, right next to the botanical gardens, a short walk to the centre of town, a great place to stay if you want piece and quiet. I has a great pool overlooking Etna.
The reception staff were off-hand and unhelpful from the outset. The first room we were offered overlooked a rundown building littered with rubbish, the second was no better so we payed extra to get a sea view which was beautiful. The rooms are compact, clean and the bed was very comfortable. A few days in to our stay we were woken at 6.00am by drilling on the floor below, this went on for a week. We complained and eventually got them to waive the sea view supplement.
We ate in the restaurant on several occasions. The service was slow and the food was not up to standard.
I would stay there again on a B&B basis only due to the great location and ensure that I had a sea view.
Great Hotel, Not So Great Staff!
My sister and I just returned from a week's stay in Taormina at the Villa Diodoro. We had an amazing time!! The hotel's location was fabulous, and the pool with its view over the sea and of Mt. Etna was extraordinary. And the short walk from the hotel to the center of town is a real advantage. The standard room that we booked was unremarkable, but very clean and comfortable. My biggest complaint was the front desk staff. I found them very unfriendly and unhelpful. Really a shame because the people in the restaurant, pool bar and housekeeping were really quite nice. Unfortunately, you rely on the front desk staff for too much to ignore them. If I could be assured that they had been given hospitality lessons, I would return in a heartbeat!
Excellent hotel and excellent staff
This is a beautiful hotel We found all the staff helpful and very pleasant. The buffet breakfast was extremely good and the dining room staff very helpful and polite. The view from the dining room perfect to start the day with. I dined in the restaurant once for evening meal and this meal was good. I did however, find the menu a little restrictive since I am not so keen on fish. My room was clean and well appointed however, the furniture had seen better days and the shower rather on the small side. The pool was very well appointed and the view from here something to always remember. I note some people have complained about unhelpful reception staff this was not my observation. The staff were kept very busy with phones and office work and still managed to be helpful. I would rate this hotel 10/10 and would definately choose to stay there again.
What a place! It was just perfect.
I got married in Sicily in July 2002, and we stayed at this hotel for 2 weeks. It was fantastic - the room (331) was gorgeous, with breathtaking views - and we found the staff to be friendly, helpful and extremely courteous. The hotel management made a big fuss on our wedding day, leaving wine, fruit, flowers and a wedding gift in our room.
I would highly recommend this hotel and fully intend to go back there.
Beautiful hotel, great food & wine
The pool has wonderful views over mount Etna & the sea. I could spend the rest of my life watching that view. If you are very lucky Etna will have one of it's mini eruptions that you can watch whilst having breakfast, which is one of the best I have had in Italy. Good choice on the menu I am vegetarian & nothing is too much trouble. The maitre de is very knowledgeable about his wines & only too delighted to share this with you if you show some interest. We will be going back this year for the fourth time!
Good value for money
We stayed here for our honeymoon and thought the hotel was excellent value for money. The food was lovely and the staff very helpful and friendly. Had the most comfortable beds ever!
Great building, shame about everything else
We were unfortunate enough to stay at the Villa Diodora in August 2002.
The hotel does not live up to it's 4 star rating, I'd say a good 2 star. The food is awful and the staff extremely sour and unhelpful, especially on reception. Wouldn't return to this hotel even if I was paid to do so.
This was a very nice hotel. The rooms were nice and the hotel had a beautiful porch. Great views of the sea and convienent to the village of Taormina. The restaurant is quite good. They have excellent seafood, spaghetti, cassada, everything. I have stayed at many hotels in Taormina, including Grand Hotel Timeo and its sister hotel, along with others. I believe this was a good value.
I felt ripped off at the Diodoro
The hotel is conveniently located close to the centre of Taormina. The communal areas of the hotel are good - especially the pool. The trouble is the terrible attitude of the staff. We arrived at the hotel not knowing the international film festival was on - hence the town was very busy.We arrived with a confirmed internet booking (via Fastres.com). When we got to check-in the hotel said that the booking was invalid and that the rate of the booking Euro189 was not available - it would be increased to Euro264 per night. We showed them the confirmed booking but they claimed it was not their problem. "If you don't like go to another hotel" came the response.As my wife was 6.5 months pregnant , the film festival was on - hotels full - and we'd had a long journey I had to accept a higher room rate. Fortunately I managed to haggle them down to Euro230 - but that was no comfort.Staff are smug, arrogant and quite unhelpful. I wouldn't go back - shame really its a nice hotel.
Beautiful location/food a bit uninspiring for 4 stars
Beautiful location high above the sea with views of Mt Etna. Excellent swimming pool in fantastic position although water was a bit cold for September.
Balconies overlook each other and not very private.
Has about 6 rooms which are under a tree,dark and dingy.We changed.
Food is OK but not up to a 4 star hotel level.
TripAdvisor Reviews Hotel Villa Diodoro Taormina
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