Villa Del Arco Beach Resort & Spa
How has this hotel rated in the past?
- Minbar in room
- Wireless internet connection in room (surcharge)
- Concierge desk
Historical Traveler Reviews Villa Del Arco Beach Resort & Spa Cabo San Lucas
A little slice of heaven at Villa Del Arco
We only went for 4 days and ended up wanting to extend our stay. Our stay started a little iffy but ended up wonderfully. Our first room was on the first floor right in front of the pool. My husband was a little dissatisfied as it wasn't what he had reserved according to the pics online. The sliding doors to our little patio had nothing but a sheer curtain over the windows....which would have been fine if we had the kids and this was our family vacation, but it wasn't so I made a call to the front desk. They apologized but said that they didn't have any other rooms available until the next day and we could check back in the morning. The language barrier came into effect but I think I understood that the full window treatments weren't in yet. There were curtain rods but no curtains. The next morning we went on the " timeshare tour" and by the end of it they had moved us to a 1 BR suite which made my husband happy as those were the pictures he had used to reserve our room in the first place. Not bad service for starters! The timeshare girl was very easy going and did not pressure us at all. Of course,she didn't have to do much "selling" per say as the place sells itself. Gorgeous facilities, awesome rooms, comfortable beds, wonderful service (especially the guys down by the pool area), beautiful views from every room, clean room service, handy washer & dryer in our room and the list goes on. During the day, we enjoyed walking down on the beach or relaxing in/by the pool. We had known before hand that there was still construction going on and thought it would have bothered us. It didn't at all and we barely even noticed it while we floated in the pool right next to it. We especially enjoyed the snorkeling cruise. That was fun but it does take several hours (10-4)! We took a cab downtown in the evenings which only costs $7. Can't beat that price and ease of not having to find a parking spot! Drinks are VERY expensive especially if you don't like cerveza!!!!! Cabo Wabo & El Squid Row were our favorite night spots. Food prices weren't too bad considering you ARE in a tourist area. We weren't very hungry anyways with all the sun we were soakin up. Everyone we spoke to that was vacationing at Villa Del Arco were so friendly and we were all very happy that we had locked ourselves in for our future family vacations. Our kids are gonna love it as there's so much to do in Cabo. I would totally recommend Villa Del Arco and we can't wait to go back!
Rudest Hotel Management. Ransom Story!
DO NOT, I repeat, DO NOT stay in this hotel! I've been warned about the noise by other reviewers, which didn't bother us too much.
The dissatisfaction we had were: 1) waited 3 hrs to 5 pm for our rooms to be ready, while checkout time was noon?!?! 2) we were charged US $70+ for normal use of the towels!! The management claimed that the smudge of mascara did not come out from wash where we checked out of our room 5 min before their accuse. How could they have time to wash the towels? When we disagree to pay, the management basically worked together with the taxi driver to not let us leave the hotel until we pay! It was basically RANSOM!! This would've NEVER happen in the States. Never in my entire world travel was I ever treated as unfairly as they did.
Very nice place, very loud construction
this is a new and nice resort. we had a one bedroom suite which was beautiful. the location is good, about a mile from town, you can walk, take a pricy taxi, or the bus which is the best bet. the pools are fantastic and the beach, while the water is a little rough, is a good place to relax. prices for food and drink are expensive, compete with california prices, but the service is good. happy hours are good bets but the service does get slower then.
the only real drawback -- construction! six days a week, saturdays included. it's loud at some points by the pool and a little distracting. we stayed on the top floor and, starting at 8 am on monday, the hammering started right over the bedroom. we called the front desk and they got it to stop pretty quickly. it's a real bummer.
other than that, it's well worth the trip.
Beautiful Resort; Mixed Review
Family just returned from 7 nights at the Villa Del Arco. We had a 1 bedroom suite and it was gorgeous. It was on the 6th floor with a great view of the pool and ocean. I requested an ocean view, but upon check in, the agent admitted that the one they assigned was not "exactly" an ocean view. It overlooked the public drainage ditch. But, I asked him to see if he would get us a better room and he gave us a great one. Upon check in, the concierge gives you the mandatory "welcome" speech. It's actually the timeshare pitch to schedule you on your tour. If you go, they give you a Gold Card and a few free extras is you hold out for a while. Just tell them 3 times that you don't want to go and you'll get some free massages, cheap horseback riding the beach and some other stuff. The Gold Card is probably worth having to go through the timeshare presentation (or interrogation). It save you 15% on food and drink at the hotel and you're going to need it. It's one of the most expensive places I've ever seen for food and drink. I've stayed in New York, London and Paris, but Cabo, and especially Villa Del Arco takes the prize for expensive. Buy a $10 drink, take 4 sips and you're going to need a refill. The hotel is brand new. This is good if you like everything clean and new (which we did). But, the staff is also new. They were nice but not very helpful at times. Everyone you ask will tell you something different. Sometimes you get the 15% discount with your Gold Card, sometimes you don't. Some of the staff's english goes away when you start asking questions. We had to call 5 times over 2 days to get a top to our balcony table. We called 8 times over 3 days to get a remote for our TV. But, in fairness, the hotel did just open and I'm sure they'll get the bugs worked out shortly. The pool was beautiful and very relaxing. Except for they ran out of towels one day. Not sure how they did that as the pool was not very crowded. As for transportation, taxis charge between $6 and $12 to take you about 1 to 1.5 miles to downtown. It's normally $7, but it can vary depending on the time and weather. But, you can take the bus into downtown. It costs 50 pecos and it's kind of a fun experience. The locals ride the bus, so you get the local flavor. The worst thing about Cabo is the timeshare sales. It's high pressure. Here's a tip. Tell the timeshare salespeople around Cabo that you're a travel agent. A local timeshare salesman said this will turn them off quickly as travel agents are not eligible for any of the incentives they have to offer. Also, tell the vendors "no denaro" (not sure how it's spelled, but it means no money) if you want them to leave you alone. Cabo is a lot of fun, and is a beautiful place. But, it's also very expensive and everyone is in cahoots on the timeshare sales thing. You come out of customs and immediately have to go through the timeshare shark tank. In fact, you're not even sure out out of customs yet. Things are very expensive. Service is hit and miss. Some people are friendly and helpful and others will take advantage of you. Like most popular tourist areas. Here's the restaurants we liked: Ole Ole, Pancho's, Cabo Wabo (great food believe it or not), Mangos, The Office. Also, do the horseback riding on the beach. It's a neat experience and the view is great. Also, beware that they are still constructing one of the buildings. Travelocity says construction is from 9 to 5. Obviously, nobody from Travelocity has stayed there. The construction workers start about 7 am and work until 6 or 7 at night, 6 days per week.
Beware of the High Pressure Salesperson
The property is beautiful, with a wonderful view of El Arco, but until it is complete the noise gets a little bothersome. Also, while you're trying to relax at the pool, you constanly hear the same pitch of the many salespersons and the perspective buyers, we were unuaware when booking the hotel that is was in fact a time share facility. In fact once when at the travel agents office, I heard one salesperson almost badgering a couple, they were much more patient than I would have been. Also, if you are not an owner, there is a bit of differential treatment.
Villa Del Arco
My wife and I went to Cabo june 26th- july 6th for our 10 year anniversary. We have always stayed at the Sol Mar, but my wife wanted to try somewhere new. After booking the Del Arco on orbitz, we realized it was still under construction..but thought it might be ready by July. It wasn't. When we arrived, the "ocean view room we had reserved weeks before, was on the west side where all the construction was, overlooking a green algea pond...My wife was very very upset...and thought we had made a terrible mistake...That said....The 1 bedroom suite was amazing...It had the big soaking tub...full kitchen...2 baths and more room than we could ever need....Amazing marble and tile everywhere....plus 2 loafer charis on a private balcony.....Construcion noise did start every morning @ 800, but we got used to it..The front desk kept promising to move us to a better view room away from the construdtion, but never did.....A big plus for it not being done, was the pool was never crowded!!! A minus was that the pool closed at 8, and the bar closed at 6....The time share here is brutal....They hook you in the minute you check in...You think they are setting you up with the concierge desk, but beware......They will not take No for an answer......We did the free breakfast, but 3 hours later we really never got anything except the gold card......(not a big deal)...I has read a review on 10 dollar drinks there which was true...and they stink.....People...if you are going to charge that much....use real fruit, and not some cheap mix.........See Sol Mar for awesome drinks.....We did not eat again at the resturant, for the prices were out of site.....I recomend the crazy lobster for all meals...and enriques as well...(10 dollar steak and lobster)........If you want a fancy dinner....Ediths is as good as it gets......Back to the crazy lobster....if you go fishing...they will cook your catch FOR FREE.......not 18 dollars per person, like the arco.....We ate there probably 6 times........!!All in all the arco will be a great resort.....when they finish it......You will probably not find nicer rooms. Of course if you believe the time share folks, non of us will be able to afford to stay there again......
Great Time Share Opportunity
We visited Villa Del Arco during a 4th of July vacation. We actually were staying at Villa Del Palmar in a friend's time share adjacent to the Villa Del Arco....both owned by the same company though. We were asked to tour Villa Del Arco and learn about the time share opportunity. Having been to Cabo 3 times in the past year, we decided to take the tour and wow - we were impressed. We are picky about where we stay and can honestly say Villa Del Arco is all about luxury....definitely a 5 star resort. The pools (including the cool pirate ship bar in one pool), landscaping, rooms, restaurant (ate breakfast and dinner at it several times and it was very very good) and such are unbelievable. The nice thing about buying a time share at Villa Del Arco is that you are also given full access to Villa Del Palmar resort activities, restaurants and such. Also, the deli/internet cafe, video store, market, etc.are just a short 5 minute walk from either Villa Del Palmar or Villa Del Arco. We purchased a 1 bedroom time share at Villa Del Arco and felt the price was fair. It wasn't the bargain of the century or anything, but not overpriced either. We see ourselves vacationing a few weeks each year at Villa Del Arco and not regretting our purchase one bit.
Loved this Resort!!!
If you are like me, you have checked out every hotel in the Cabo area. I finally decided on the Arco and am so happy I did. The pools (only one open at this time) is beautiful and much larger than appears in their photo. There are currently three hot tubs open which were virtually empty the whole week. The lobby and spa were not open yet but we did take the time to see them and they are spectacular. We walked to the neighboring Villa Del Palmar for our massage appts (recommend the deep tissue massage). Everything can be charged to your room at any of the Villa properties. Very convenient. There is also a market at the Villa Del Palmar which is helpful since all rooms at the Arco have kitchens. When we firsted checked in we were booked in a deluxe room. The room was very nice but the view was just OK (partial ocean view). So we immediately upgraded to a one bedroom suite.....the room is MUCH nicer with three sliders out to the balconys. Beds were pretty good, a little hard but not bad. The construction noise was at a minimum from our room and when you are at the pool/beach area it is non existant. The beach was unbelievable. We were in the ocean every day. The water temperature I am guessing was about 70-75. Wonderful. There is a roped off area on the beach exclusively for Arco guests. They set up two rows....you want to be in the back row as to avoid as best as possible all the vendors that stroll the beach. The only restaraunt open is very good with excellent views. They told me upon check in that there was room service available...I called only once in the morning for coffee (although there is a coffee pot in room) and was diverted to the neighboring hotel. I gave up. But don't get the impression that the service in general is not good. The service is unbelievable. EVERYONE we came into contact with were wonderful and most speak English. The currency is also no problem any where in Cabo. You can pay in Dollars and they will give you either pesos OR dollars back. I found the easiest way to get an idea of what something cost was if something cost 100 pesos I would take off a 0....and it is roughly $10.00. (It's actually a little less). But at least it gave me an idea if anyone was ripping me off. If I had a 50 cent peso I would figure that it was worth about 5 cents or a little more. I hope that is helpful.
There are great and fun places to walk to along the beach. Billigans and The Office are a lot of fun during the days and have little contests going on all the time. They are a lot of fun. My daughter won the bikini contest which was a little goofy but fun. The walk to the Marina I felt was a bit long. The walk along the beach is fine and safe. However when you leave the beach area at night there are some streets you have to walk through to get to the Marina that made me a bit uneasy. I was told and have heard however that Cabo is extremely safe. But nonetheless I found it MUCH easier to drive. That brings up another point. If you are renting a car make sure not to buy your insurance until you get there. We had rented a car through Orbitz (Dollar) and bought the insurance that is needed to drive in Mexico. When we arrived Dollar informed us that the insurance we bought in the States was not sufficient because there are no local representatives in Mexico...so If we did not buy insurance through them they would hold $1000 on our credit card and the insurance we had was basically no good. It is a big scam that apparently all car companies participate....so wait to buy insurance there....it is a little more expense (about $20 day) but it alleviates headaches if something were to happen to the car and you won't end up buying it twice as we did.
We did visit a lot of the resorts along the beach and we felt by far, Villa Del Arco was the best. I would absolutely go back there. I only hope once it opens up fully it will maintain it's charm.
Best Place in Cabo!
First, the good stuff:
We've visited Cabo about 8 times in the past 5 years. And have stayed at Pueblo Bonito Rose, Pueblo Bonito Blanco, Playa Grande, Tesoro and others. However, this is by far the FINEST resort in Cabo. Beautiful rooms, jacuzzi tubs, comfortable beds, excellent pool area. Everything and anything you could possible desire. Spectacular views as well.
Now for the bad stuff:
The only complaint was the sky high, over the top, out of this world prices for drinks and food. A 10 ounce pina colada with barely any alcohol is $10.00US. A margarita with virtualy no alcohol was $10.00US as well. Chips and cheese $10.00US. A hamburger (with fries) $13.00US. And on and on . . .I know Cabo can be expensive but this place was way out of line. Go into town, eat at Pancho's (great breakfast) for 4.95 or 7.95 for buffett (including non alcoholic drinks. Or try Enriques, or La Dolce (next to Pancho's) Excellent Italian food. All entress around $6-8
We stayed for a weekend in Mar., and overall felt it will be a good resort in the future. When we were there they had one part of the resort finished and were working on the shell of the rest of the resort.
We stayed in a Junior suite and it was nice but nothing really stands out in comparison to other resorts in the area in the same range. Many of the things I would expect to be better when it is fully running, were not great, but nothing really bad. Maid service was spotty, food there was OK.
Once they aer completed, Sep. 06 they say, this will be a nice resort. Inbetween the Villa Del Palmar and La Estancia as far as quality.
The pool area is nice with a Pirate ship in one corner of the pool area set up as a bar.
As for the larger suites, Im not sure that I really liked the layout of the one bedroom suites, if the model is going to be the standard. Above that though, the bigger suites are very nict, with private hot tub and bar-b-que area. Our room did not have a great view, but I think that may be the exception. Looks like most other rooms will have a good view of the water.Hope this helps/ Caborat
TripAdvisor Reviews Villa Del Arco Beach Resort & Spa Cabo San Lucas
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