Pestana Vila Sol Golf & Resort Hotel

Address: Morgadinhos, Vilamoura, Algarve, 8125-307, Portugal | 5 star hotel
 
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Location

This 5 star hotel, located on Morgadinhos, Vilamoura, is near Praia da Falesia, Vilamoura Old Course, Millenium Golf Course, and Casino Vilamoura.
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      TravelPod Member ReviewsPestana Vila Sol Golf & Resort Hotel Vilamoura

      Reviewed by sdavidova

      Nice resort, short drive to the town

      Reviewed Jul 31, 2009
      by (3 reviews) Sofia, Bulgaria , United States Flag of United States

      The resort and amenities were great and the location was extremely convenient to the towns nearby. There is also a shuttle that takes you downtown for shopping or to the beach. The restaurant on site is amazing and if you are celebrating something, they will go out of their way to make you feel welcome. The only downside to this resort that we experienced was that we were robbed from our guest room the second day at the hotel. After complaining about the missing money from the room, they told us that they have records of everyone going in or out the room and it had only been staff (hint hint - maybe they took the money)...at the end they told us that they can't do anything about the missing money because it wasn't in the hotels safe (the one you as to leave things in at the front desk, the hotels vault). We ended up having to cancel a day trip and it wasn't a great start to our honeymoon, and the hotel manager didn't offer to even buy us a drink to calm our nerves or any compensation for the lost day trip and the stolen money, or the emotional distress on the second day of the honeymoon. All he offered was a sorry, and "our staff don't steal", so I don't even know if they looked into the staff that had been in our room that day.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Pestana Vila Sol Golf & Resort Hotel Vilamoura

      Apartments are great

      from

      We recently stayed at Vila Sol for 10nights in one of their 2bed apartments. We were really impressed with the actual apartment which felt as if no one had stayed there before us. The decor was modern and comfortable and all the kitchen ware was clean and new.

      We have a 15month old and had requested a ground floor flat which we got and that was great as our terrace led on to a great flat area of grass with about 5steps down to the swimming pool.

      The pool was lovely and very clean and even though probably three quarters of the flats seemed to be occupied the pool was never overcrowded.

      I can't really comment on the food as we got take aways from local restaurants at night and made lunch in the apartment. But l'olive restaurant is brilliant. We went on our last night and the food and service were excellent along with the decor. It was quiet only three tables were occupied which was odd for a friday night.

      All of the staff were really helpful and couldn't do enough for us. And the kids club was lovely we went with our son for a little play on a couple of days.

      I would highly recommend the apartments but would also strongly advise getting a car as even if you want to get to the hotel from some of the apartments its a 5-10min walk.

      Not impressed

      from

      Not impressed !! but then I am increasingly dissillusioned the 'Leading Hotels of the World' and how they earn their 'stripes'!! 1) The Food acceptable but inconsistent and overpriced and poor selection for my 2 year old daughter who lived on plain pasta and either chicken or fish dippers for a week because of the lack of choice.2) Also after 12 days we asked the manger was the poor EVER cleaned - he said of course every day at 7 am - then lo and behold the next day at 10.30 the pool was given a thorough underater 'hoover'.3) The resteraunt staff were obliging . But the meals were very overpriced and 8 euors for a small bar of choclate in the mini bar it ridiculous - and had I been interested in a miniture of whisky - the 11 euro price tag would firmly lead me back on the teetotal path.

      4) The first night we waited 1 hour and 40 minutes for room service.

      5) The 'pool bar' was filthy and NEVER used

      if you want an 'acceptable' fortnight but at 3 star standards - go to Villa Sol

      Excellent for relaxation

      from

      We stayed at the Vila Sol for 7 nights at the beginning of September. The hotel was not that busy, and does lack a bit of atmosphere and character.

      Location

      Vila Sol is located outside of Vilamoura, so you either need a hire car to get around, or make use of the free shuttle bus service. For us, this was no problem, and the secluded location simply added to the relaxing atmosphere.

      Room

      We were delighted to be upgraded from a garden view room to a garden suite. The suite was very spacious, consisting of a bedroom, bathroom and living room. The bedroom had a massive king size bed, lots of wardrobe space and a flat screen TV with a variety of international channels. The bathroom was very large, with a large bath with shower and his & hers sinks. The living room was a little dark, but had a settee, small table, pricey mini-bar and another flat screen TV. We also had a great terrace facing onto a pond that got the sun most of the day. Overall the room was of a very high standard, kept exceptionally clean, which is what you would expect from a five star hotel.

      Activities

      If you want to enjoy a few rounds of golf and relax by the pool or in the spa, then we'd definitely recommend this resort. The signage around the resort could be better, as the fitness room and sauna were tucked away, and no mention was made anywhere of the games room (consists of a pool table, pinball machine, couple of arcade games and table football). The pool is really nice, although can see it being crowded if the hotel is full.

      Food

      The buffet breakfast was excellent, although would have expected an eggs / omelette chef. Nevettheless, there was a huge variety from bacon, sausages and eggs, to fresh fruit & yoghurts, to toast & pastries.

      Lunch was the big disappointment. The variety by the pool and in the clubhouse was quite limited, unless you like burgers, fries and other non-healthy options. Also, relatively expensive for what you get, although can recommend the milkshakes.

      The food at the Green Pines restaurant in the evening was superb. If the weather allows, always ask for a table outside, where you can watch the sun go down over the golf course. One negative - for some reason the service seems to drop off as the evening progresses! The waiters buzz around when you arrive, take your order get your wine etc. However, on two occasions, we had to wait for 30-45 mins between finishing our main course and being asked whether we wanted a dessert.

      Overall

      An excellent hotel / resort if you want to chill out anonymously in a large resort and do as much or as little as you want. It's also well located for exploring the Algarve. Interestingly, we were not given any sort of customer survey, which is slightly odd for a 5 star hotel that should always be looking for ways to improve the customer experience.

      Great stay at the quiet Vila Sol

      from

      We stayed at the Vila Sol hotel in June 2006. The hotel is relatively new (2004) and has just become a member of the leading hotels of the world. Perhaps it has yet to become widely advertised and this may partly to explain why it was so quiet. We had most of the faciliities to ourselves.

      I would find it hard to fault the hotel in any area except lack of atmosphere. The food, service, facilities etc. are all excellent. We ate at the Green Pines for breakfast and most nights and the quality of the food really is very good, especially when you consider that the standard of restaurants in the Algarve is generally mediocre.

      The rooms are good while not being over-luxurious. Take great care when booking to ensure that you are either in the hotel building itself or in the first row of garden rooms. Many of the "hotel rooms" are actually little villas in the grounds - if you are unlucky and the hotel is busy you could find yourself with a 5 minute walk to the main hotel building. The pool is lovely and heated to a perfect temperature but relatively small and might feel cramped if the hotel was full to capacity.

      I would highly recommend car hire for the entire duration of your stay at the Vila Sol. It is a beautifully manicured 5 star enclave but lacks atmosphere and you can feel quite isolated. A daily escape to Vilamoura (5 minute drive) and beyond is essential for your sanity and to pick up bottles of water for 20c rather than 5 euro from your minibar - I know all hotels do that but it just annoys me.

      Overall a fine, well run hotel. I would recommend it as a retreat or a base for those on a golfing trip. It must get busier soon or it will close down - go there while you still can!

      Wondeful hotel

      from

      Having just got back from a week at the Vila Sol Hotel it's my pleasure to let you know what a wonderful place it is. I would recommend this hotel to anyone. It is lovely and the perfect place to relax and enjoy the Portugese sunshine. We had a superior twin room which was extremely well equipped and spacious with a luxurious bathroom and comfortable welll equipped balcony. The staff were friendly and nothing was too much trouble - they even arranged our hire car to be delivered to the hotel. The pool area was fab, thought the pool was just a little on the chilly side - I expect this is more appreciated in the heat of the high season (even though it was very hot and sunny whie we were there.)

      A couple of small negatives but they're really small. The drinks were a tad on the expensive side; a can of coke setting you back between 3 & 4 euros a go. Although the restaurant food is of high quality the menu is a little limited at times as is the snack menu available at the pool bar and room service. I would recommend eating lunch out of the hotel. Also be careful of the beach club outside of peak season (before 1st June) as it's not all open yet there are no unbrellas or any shelter beside the restaurant so it gets very hot during the day. If using the hotel 'beach bus' make sure you know what time it's coming back as you might get stuck there like we did!

      All in all we had a brilliant time and would definately go back to Vilamoura and stay at the Vila Sol - It's a wonderful place for a holiday. If you want to go exploring it's ideal for getting everywhere. However, if a relaxing week by the pool is what you're after you could happlily spend a whole week in the hotel enjoying the beautiful surroundings.

      P.S It's worth a visit for the breakfast alone!

      Just scraped a five

      from

      Villa Sol is a new hotel, we stayed in on of the villa's (a three minute walk from the main hotel building). The rooms were spacious and clean, the pool area was large and had plenty of sun loungers and parasole's. The staff were very helpful, this is certainly not one of those five star hotels where the service is stiff.

      Food was ok for an establishment of this standard, we did not have a meal where we were blown away, but nor did we have a bad meal either. As another reviewer commented they could do with more staff around the pool. Overall a good experience by European hotel standards, just scrapes a 5.

      Simply perfect

      from

      excellent room and amenities, large bathroom and terrace, big pool.Close to the beach. We were given a splendid massage and all the staff was perfect, we will come back now that the spa is open!

      Loved the Vila Sol Hotel

      from

      We have just returned from the Vila Sol hotel and enjoyed every minute. The hotel was spotless,all the staff helpful and professional, nothing was too much trouble. The gym was not open however as I had emailed pre arrival to confirm this, we were offered reduced daily rates for a local health club called Browns.

      The food was excellent and the overall experience, value for money etc was far better than we have experienced in some "4* hotels" in the UK where room rates can be much higher .Taxis into Vilamoura were approx 6 euro each way.

      November is appaprently high season for golfers however the hotel was very quiet, while we did see child minding facilities I am not sure this is a hotel for children, we saw none. For non golfers, try the spa which is about 10 mins drive through the extensive grounds (transport provided by the hotel). There are a wide range of treaments and spa packages, the staff are fabulous.One note, the pool in the spa is a hydrotherapy, not swimming, pool which costs extra to use. I would recommend this hotel to anyone, we look foward to returning.

      Great Hotel -

      from

      We stayed here for 8 days with our 3 boys aged 17, 15 and 12. The Hotel is gorgeus, the rooms excellent, clean and tidy with clean towels every day. We had a garden suite and the boys just had a room and ensuite. In hindsight we probably didn't need the garden suite as each garden room has a lovely patio area overlooking the gardens where we sat with our G&t's most nights. The staff were superb, friendly and courteous, we did half board - and the food was excellent, the breakfasts were unbelieveable and our boys certainly ate to bursting. Loads of fresh fruit, full english breakfast and loads of croissants etc. The Green Pines rest in the evening was dead but the food was excellent - as was the Bar - so nothing for the kids to do in the evening. Everyone went out - we went out one night but as five had to have two taxis and the taxis from the hotel were expensive - 9 euros to get into town and only 6 back with a local taxi! We also ate one night at the L'Olive which again was excellent but also dead! The transfers to the beach were good but make sure you find out when they are - as we were told different times by two members of staff! You need to book the beach in the height of the season - takes about 25 mins. to get to the beach, you get clean towels on the beach, there are three beaches, green, blue and yellow - yellow has all the water sports - which is a bit of joke - one windsurfer, hobie cat and a few kayaks - no activities organised for the kids, you get lovely sunbeds and parasol and the delight of being dropped off and picked up without worrying about parking is great.

      Overall, I loved staying here for my husband and I - certainly for teenagers it is a no-no - although there is a games room with table tennis, pool and table football - there is nothing to do. You need to book the tennis courts well in advance - also there is NO GYM - the jogging track is a 400 m track - which I personally find very boring. There were a lot of people with younger children - so for small kids - I think it probably is great - with little pool for the kids, lovely wooden play area etc. Loads of high chairs etc.

      I would recommend this hotel - and would again - with just my husband.

      Luxury Hotel - Shame they didn't have it all open!

      from

      Vila Sol Hotel and Spa is a member of the Leading Hotels of the World Group. On arrival it is everything you would expect from a 5 star hotel.

      Rooms were well designed (we stayed in a Garden Suite which had plenty of room for 2 adults and a toddler - he even had his own little bed in a seperate room to us!). The pools were immaculate and again well thought out. There is a large pool for adults and a toddler pool which had a water depth of max 2ft.

      The beach club is well worth a visit and the beach bar is a great place to have lunch. The spa is also well worth a visit, but you cannot use the aquamedic pools freely even if you have paid for treatments - unlike most other spa's in the world!

      However, there were several services which had not yet opened fully as the hotel was "not at capacity". The pool bar was never open and if you wanted lunch by the pool you had to order room service.........Also, there is a childrens club, but they will not make you aware that it only covers the age group 4-12.

      I wrote to the GM while we were there, he replied on our return stating that our points were very valid and that they now had all their facilities up and running, which is reassuring to know. I hope that the people who are going now are being charged more than we were for the use of all the facilities.

      One last thing, the restaurants around Vila Sol are overpriced and pretty dull. We found that a trip to Quinta de Lago or taking the immediate right turn as you headed out of vila sol towards quarteria led to some fantastic out of town restaurants which were full of locals and fabulous food. Ask the concierge to tell you where the chicken place is!

      TripAdvisor Reviews Pestana Vila Sol Golf & Resort Hotel Vilamoura

      4.00 of 5 stars Excellent
       

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