Historical Traveler Reviews of Victoria Sapa Hotel
A gem in Sapa
from TravelingFool2000
Loved everything about this hotel! One of our favorites in Vietnam.
THE place to stay in Sapa
from cdnabroad
The Victoria Sapa is THE place to stay in Sapa. My husband and I went there a month ago by their overnight train. We had a deluxe private cabin. I really wouldn't want to share with anyone else as it's quite "cozy". No, it wasn't the most restful sleep we've had, but it's a train right?! Because we arrived so early in the morning, our deluxe room wasn't ready. So the hotel checked us in to a twin room so we could shower etc and then transferred us to our room later that morning! It's a short walk downhill to the town and the market. Our room overlooked the immaculate gardens and was very nice. We did one of their tours to the villages one day. It was great to have our own guide, to walk at our own pace and ask all the questions we wanted! They rate the difficulty of their tours from 1 to 5, so if you're not in the best of shape or aren't looking to have a sore butt the next day, I'd suggest no more than a 3. The pool was so refreshing when we came back from our hike - to me, it's a very decent-sized pool, but you can't dive in it. Then we each had an 80 minute massage. Glorious!! The breakfast was somewhat pricey, but it was top notch! Honestly the best pain au chocolate I've had since Paris. We ate one supper at the hotel and the meal was very good. We also ate a couple of meals in town at Le Gecko - good spring rolls and banana chocolate milkshakes! The best part of the Victoria Sapa was the staff. They were the most helpful and friendly staff I think I've ever encountered. Yes, it's pricey by Vietnam standards but if I compare it instead to places I've stayed in Europe and North America - I received a lot more bang for my buck here!
Beautiful hotel
from mc582
Undoubtedly the best choice in Sapa village, but less "warm" and "unique" than the Sapa Ecolodge (but this one is 18 km from the village).
Rooms have every confort and common areas (bar/restaurant/lobby) are really luxurious, all designed in a beautiful mountain-cottage style.
The pool is disappointing because it is very small.
The food is great, with an excellent selection of Vietnamese cuisine.
Overall we found everything a little bit expensive, in comparison to Vietnam's standard, but we would definitely recommend the Victoria.
FABULOUS hotel!
from Sron
Our tour company (Buffalo Tours, which was great!) booked the Victoria Sapa for us, at our request. This was an incredibly wonderful hotel -- our only regret was that we had only one night here. Our room and bath were both spacious, and we had a beautiful balcony overlooking the immaculate gardens. We had a gourmet dinner in the hotel restaurant, and breakfast included pastries that outshone those we've had in Paris. I would happily stay in this hotel over and over again!
Fantastic hotel after the train
from Suzetim
We were travelling around Vietnam in Aug with our 3 children (ages 14, 11 and 8). We took the overnight train to Sapa on our 2nd night and then went from LaoCai to Bac Ha and then onto Sapa, so spent loads of time on the road. So by the time we got to Sapa I was in need of some luxury...and the kids a pool. This is the only hotel in Sapa with a pool, but if I was travelling without kids I don't think you 'd need it. The pool was warm in Aug, and we were lucky and gorgeous weather there. It was hot and humid when we were there.
I had enquired about staying the following night by email and they had asked for credit card details, but I never sent them. We were going to stay in Bac Ha for 1 night but decided after the market to go to Sapa, so just walked into the reception and asked if they had 2 rooms, no problems.
We loved the town of Sapa, lots of girls and women trying to sell you stuff, as is the case but all very friendly and the girls liked my kids and my kids liked them, so they chatted every evening, no real hard sell.
We got 2 connecting rooms, they are a good size, the beds very big.A lovely big bath and lots of hot water. The staff were pleasant. We didn't eat in the restaurant as it was very expensive by Vietnam standards..the breakfast was not included in the price, it was $10 extra..again very expensive. We went down the hill into town only a short walk. Lots of restaurants and shops and places to book tours at a fraction of the price of the hotel. We ate at the Indian, excellent food, also the Red Dragon Pub!? lovely girl there and food good(the kids needed some potatoes! and something familliar). We also had breakfast a few times at the Mountain View Hotel restaurnat, very cheap, great views and a grumpy waitress.
If we had gone without the kids, I think we would of tried the new hotel opposite the Red Dragon pub, alot cheaper, good rooms and great views and a good standard of decor, service etc....think it was called the Royal Mountain Veiew. Someone else recommende the Cat Cat Hotel.
Deffinately go to Sapa, don't miss it if you are travelling around Vietnam, it is so easy to independently book travel and hotels. We also stayed in the Victoria Beach Resort in Hoi An and it is fantastic...so go to both.
Enjoy your trip.
Everything you need is here - a great resort!
from Chrissy_and_Danny
We stayed a at Victoria Sapa for only 2 nights, as part of our honeymoon in Vietnam. We booked the 'Adventure Package' via their own website, as we wanted a memorable stay for our honeymoon with minimal fuss.
The package (which included daily excursions out to a minority village and markets, accomodation, breakfast daily, massage, and a candle lit dinner at the restaurant) was very pricey for Vietnam standards, but everything exceeded our expectations. We especially loved the excursions because they were personalised and private.
We had no problems with the service staff - they were all friendly and helpful. The rooms were immaculate - not huge but just enough space to move around in, with tasteful decor, a good bathroom and bathtub, and it came with fresh fruits, flowers, and wine on our arrival. The restaurant at the hotel was also terrific- we ate there for all of our meals because it was so convenient and nice. The lounge areas with the cosy fireplace also added a nice touch to the resort.
The only thing we found average was the recreation centre. e.g. the gym facilities were pretty poor and sparse. The indoor swimming pool was not heated (freezing in fact), to the point where we couldn't even go in...
Everything that we needed was right there at the resort - even the shopping! The only time we felt like we needed to escape the resort (apart from going to our tours) was to walk through the town to visit the local Sapa markets. We found the location of the resort to be terrific, but at the same time, it was still quite hidden away from the town and the road (being high up on a hill).
Another thing - when we had first checked in (we came from Hanoi where it was extremely hot) we found no a/c in our room. The hotel receptionist told us to just open our balcony doors to let the air in. We were horrified because we were paying for a 4star hotel, and there was no a/c! But we were proved wrong - Sapa is up in the hills and it does get very cold! One of the things we weren't expecting in Sapa was the cold weather and the thick fog, and when we were there (April) we hadn't come prepared with any warm clothing...
All in all, Victoria Sapa is an excellent place to stay; although pricey, it was worth th experience.
Christine & Danny, ACT, Australia
Charming but costly
from A TripAdvisor Member
A delightful place to arrive after a long train journey. The hotel is everything youd expect of a mountain retreat complete with old world charm. The rooms are very comfortable with great views over the town and lake below. There is an indoor pool a short walk from the main building and you can get a great masage after a long days hiking in the hills. The food in the hotel was very good. All this however comes at a steep price and the only thing which let our expierence down was this hotels ability to get you at every opportunity. for example we booked the train journey and the hotel at the same time, then when we arrived at the station they charged us an extra $20 for the trip to the hotel. Also the tours from the hotel are very costly and the same thing in town is a fraction of the cost.
But if you can afford it..its the best place in Sapa !
Great hotel
from Jeannegirl
This was a great hotel to stay at while visiting Sapa. They have at least 4 fireplaces to sit around while eating, relaxing or playing games. After a cool, foggy day of touring, this felt good. There was also heat in the rooms, not real warm but adequate. They had friendly staff, good breakfast, good location. We walked for lunch twice in town and ate at the Bagette Chocolate Restaurant and it was good and resonable. I would stay here again.
The Victoria is Fabulous
from A TripAdvisor Member
This is the only hotel you want to book in Sapa. And you want to do it through a Vietnamese tourist bureau for the least expensive prices. But it's not the price tha makes this hotel so special. It has wonderful views, an incredible staff, and luxury in an area where the word is still unusual. While the restaurant is excellent, the rooms immaculate, and the amenities superb (there's even a 4-outlet adaptor in the hotel room), it is the staff that makes this hotel so special. They are reflective of the Vietnamese people--gracious, helpful and warm. The hotel boutique is excellent and while you may think the prices high--think again. The quality is better than you could find in most US/UE stores. I would always go back to this hotel.
Beautiful atmosphere
from BudaPest
This is a hard hotel to get a booking at, usually very popular with Hanoi residents and travellers through Vietnam. Although pricey for Vietnam, the quality is good, and the natural atmosphere spectacular. We stayed there twice (once in spring, once during the New Year), and the atmosphere constantly good. Management are conscientious and service reasonably consistent. Excellent buffet breakfast; indeed, the restaurant is in itself memorable (not that one is flooded with choice in Sapa). Rooms very comfortable, although a stay in the tropical highlands can be uncomfortable (with the damp and humidity). Temperatures at New Year's were near to freezing, which we enjoyed, although it was some time to get used to!
Only down side was return to Hanoi during our May excursion, by the Victoria's own train. No a/c, and no real possibility of opening windows to relieve stifling Vietnamese heat. Other guests/passengers had a nice a/c-ed train, without problems, but those in our car had to suffer a less than pleasant trek back to the capital. No effort by hotel to compensate, which would have been appreciated. Nevertheless, we had two very pleasant breaks at Victoria Sapa and miss it.