Venus Beach Hotel
Historical Traveler Reviews Bed & Breakfast Decrop Brugge
Not up to standard
Just got back from staying at Venus Beach Hotel Paphos. Since having our wedding in Paphos we thought we would treat ourselves to 5 star. The facilities in the hotel were ok but the rooms were more like a 3 star which was really disappointing. The staff were quite unhelpful and not very friendly.
Our wedding was lovely but the hotel let our holiday down. Would definitly not recommend this hotel if you want a bit of luxury.
Just returned from a week at the Venus beach Hotel our first trip to Cyprus, was a bit apprehensive after reading other reviews but was pleasently surprised on arrival, arrived at 3am due to flight delay!!! check in was quick and efficient even opened the mini bar for us in case we needed a drink and advised us as we had missed our evening meal we could have our lunch on our last day (first time we had ever been offered this) The room was a good size and wardrobe space more than adequate, i agree bathroom was a tad small but still large enough to do what you have too! The food was of a good standard but not a great choice, the Flambe night food was excellant although you have to pay an extra 9 cyp if you are HB but felt it was worth it. On the whole agree that it is certainly not a 5* hotel compared to the Annabelle and Alexander the Great ,but was definately not disappointed, great location and sun beds in abundance ( well spaced, a pet hate of mine is uniformed rows!) spotlessly clean and staff friendly, weather fantastic, Would i go back? Probably.
Firstly I can confirm what most others have said - this is not what most UK residents would class as a 5 star hotel - think 3/4 star. The good points first - if you want a quiet, peaceful holiday in a superb location right on the sea then this will suit. Just beyond the pool area and directly overlooking the sea there are numerous sun loungers ( but well spaced out ) on well maintained grassed areas with several large palm trees dotted around for extra shade - very easy to spend all day there ! The pool area is a bit busier but again well maintained and the pool is a good size and perfect temperature. We were half board and we found the food at dinner to be of good quality and plenty of choice - also the buffet breakfast was excellent - you could fill up and save on buying lunch ! Staff were generally pleasant and helpful. Rooms were spacious and clean and the air conditioning very effective. Public areas were spacious with lots of comfortable sofas and tables. Good gym and 2 tennis courts for the more energetic.
Niggles - well the room and some areas of the hotel were starting to look a little tired. Room carpets definitely need replacing. There was a lack of leisure activities/facilities which, with 2 teenage sons to keep entertained, didn't make life easy ! There was a pool table but there were balls missing and the the cues were broken - there was a computer with internet access but it wasn't working ! Older children are likely to get bored quite quickly.
It was expensive to buy drinks and food in the hotel- would recommend Joannas Bar/Restaurant just over the road which is very pleasant and very reasonably priced - £1 for a large coffee as opposed to £2 in the hotel for a coffee half the size - also staff very friendly at Joannas.
All in all enjoyed the holiday and the hotel did pretty much everything reasonably well but there was no real outstanding feature or wow factor. If this was a 3 or even 4 star hotel I would say it was excellent but it has to be judged on what it advertises itself as - a 5 star hotel.
Back to the Venus
We returned to the Venus Beach with some trepidation after reading some of the reviews in this site, but were delighted with what we found.
We travelled with our family and included two tots of two and nine months and our son was delighted with the family rooms he had. A kettle was provided free of charge for baby food and he was also allowed to use the mini bar to store baby's milk
The pool area has been upgraded and now resembles a landscaped area in the adjacent Tombs of the Kings with rocks and waterfalls and one corner converted into a jacuzzi. Much of the foliage has gone and there is now a big clean sweep with plenty of sunbeds and towels. If you happen to wake early and look out of your balcony you will see an army of cleaners, hosing the sun terraces, paths and outdoor bars, the pool man vacuuming the pool and the gardeners weeding and mowing.
I must mention the staff of the dining rooms who were great with the children, even when the yougest was unwell and needed some cleaning up. The reception, especially the older staff were efficent and just plain nice!
The bedding was changed every day and there were plenty of towels which could also be changed every day if you wanted it.
The dodgy tile hanging without grout mentioned in previous review was actually marble - so who grouts marble!
We had rooms facing over the pool and I think that these may be larger than those in the newer part - at an angle to the pool.
The staff said that next winter the room carpets are to be replaced and on that note this is the best hotel we have stayed at for non-transference of noise from rooms above.
A Good Hotel
We stayed at the venus beach in jan/feb for 3 weeks, and i am wondering if we are talking about the same hotel as some of the other holidaymakers.
Yes the hotel is probably more 4* than 5*, and need in of some tidying up in certain areas, particularly with the indoor pool area, but our room was fine. it was a side seaview room which overlooked the nearby 'tomb of the kings' site and had full sun all day.
the food on half board was excellent with something for everyone.
housekeeping of the rooms was very good...they even change the bed sheets everyday if required!
yes, drinks in the bar are expensive but you can drink in outside bars if you want a few pints.
the staff were all fine, and sorted out any small problems we had straight away without fuss.
come on you people, there is no such thing as a perfect hotel!.
we would be happy to stay there again.
Three good weeks in Pafos
We have just got back from 3 weeks at the Venus Beach Hotel. You will go a long way to find a hotel with such friendly and helpful staff. The hotel is spacious and the indoor swimming pool warm, with good quality towels provided. The position of the hotel, next to the Tombs of the Kings, provided one of the best views we have ever had from a side hotel bedroom. We were on half board and the food was of a good standard. I thoroughly recommend this hotel for your holiday.
We thorougly enjoyed Venus Beach at Pahpos
I can't believe we were staying in the same hotel as the previous negatives - not only just staying, but staying at the SAME TIME!!
I thought the hotel was really clean. Good housekeeping. Well kept. Well maintained. Modern. Good size bedroom. No cracked walls or tiles. Okay sized bathroom - you notice "okay" because maybe a bit on the small size, but still managed to do all the things one does in a bathroom and no thought of going home with anything nasty from that!!
Lovely outdoor swimming pool and area with lots of sunbeds (not for me whilst lots of others were there).
Health Club and indoor pool looked clean to me and all well kept.
Breakfast was an excellent choice from an extensive buffet. We ate out each evening.
£2.00 for a small bottle of wine from the Room Bar - only what one would expect (DREADFUL wine though Y-U-C-K)
At the hotel bar: £5.00 ish for a Pint and a glass of red. What else would or should I have expected?
Not 5 star, I agree. Okay at 4 star.
However, two things I did find troubling and both were Cypriot:-
a) To be at Reception or at the Bar and be the only person waiting for attention with two members of staff behind the counter having a conversation, and to be ignored for several minutes until the conversation finished, greatly naffed me off.
b) I found Cyprus to be expensive (Good coming from an English person as aren't we the most expensive place of earth? - no. Come in a good second to Cyprus) and the quality of the Cypriot Restaurant food to be poor and overcooked, besides being expensive - 30% more than the UK. Those restaurants were "recommended" by the hotel staff too.
The Cypriot people were absolutely charming though.
Venus Beach Hotel, a reality check
This hotel needs a shake-up in a number of vital areas.
The rooms, whilst reasonably spacious, require attention. The decor is tired, the paintwork is faded and chipped, the wall and floor tiling in the bathrooms is cracked in places and the grouting discoloured or missing.
There are no tea or coffee making facilities provided nor are irons available in the rooms. The only ironing facility provided is in the access area to a lift. If these items are requested, the response is that fire regulations do not permit them. However, if one perseveres, a kettle can be had for an exhorbitant fee as can the use of the safe provided in each room, again for a substantial fee.
If there are two sharing, be aware that only one key is available per room.
The public areas require attention too, there is a stone cladding feature that has been added to the walls in the area adjacent to the bar, it is not straight or level and many of the screw fixings are not flush or hidden. There is evidence in the ceiling by the windows in the reception area on the landward side of water leakage and the toilets do not bear close inspection, again the tiling is in need of urgent replacement and certainly properly cleaning until that happens.
The food provided is fair and there is a reasonable variety although vegetables, other than potatoes in various guises, appear to be in short supply when roast meats are available.
The operational staff are helpful and courteous however a number of the Managers appear to have the view that customers' expectations of the hotel do not match the size of their wallets.
This hotel claims to be a 5 star establishment; on what basis I do not know; although I assume that it is classified by the Cyprus Tourist Authority. It is not and, having stayed in many hotels throughout the world, could never have been one if the classification adheres to the worldwide standards required of such a rating. I would rate it as a 3 star hotel presntly running the risk of downgrading to 2 if a radical overhaul is not undertaken
Christmas promises broken
We booked this on the internet. We were looking for Wintersun, and a place for children and this came up on our search.
However, on getting here there was quite a chasm between what we expected and what we got.
For a start, I cannot believe it is 5 *! The rooms are pokey and outdated. The satelite TV shows for English speakers is CNN. All drinks and food are very expensive (2 quid for a cup of tea, I ask you!).
We knew that the weather could be changeable, so this hotel initially appealed as it had an indoor pool as well as an 'indoor play area'. Well, the pool was very cold, with the emergency exit door wide open for the public to use the gym facilities - bringing in a cold draught. My 4 month old baby went blue, and we didn't hang around long. It was also dirty, and it wasn't a pool that you could sit around for a few hours at a time, entertaining the children.
Also, the childrens play areas (indoor and out) were very badly equiped (that is, when we found them). We asked several times for them to be better stocked, but their promises of doing so were not kept.
It is Christmas time, and I am so miserable I want to take my 2 children home, but we are stuck here.
Also, everyone else in the hotel is moaning about it, and several people have relocated hotels, or asked to go home....
So not quite the Christmas cheer that we were hoping, and certainly not the experience that other people have had.... maybe best left for the summer season?
Just got back from a week in this hotel (Oct 04), which overall is great value for money. The facilities were execellent, great pool area with lots of sun beds to soak up the cyprus sun. The towels are also provided to put on the beds, so no worries about how your case is going to smell by the end of the week! There was something going on every day around the pool area, intro to scuba, waterobics, yoga etc and you can walk straight down to the sea from the property, though there is no beach to speak of just rocks.
The food in the restaurants was fine, mainly buffet style with a reasonable choice. The staff were very friendly and always willing to help out.
The only downside was the standard of the rooms. They were plenty big enough, but were in need of a little updating. Housekeeping which was daily kept them very clean and tidy though.
Overall I would rate this as a five star hotel because of the facilities and the levels of service, though the bedrooms would be more of a lower 4 star class. We would stay there again if we were to go back to Paphos so a thumbs up from us.
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