VIP Executive Suites Eden
How has this hotel rated in the past?
Historical Traveler Reviews VIP Executive Suites Eden Lisbon
Great room and value!!!!
The best room that we could have asked for at this prince range, it is impossbile to find a room like this for this price in Paris or London. It was practically a 1bdr. apartment. The hotel is doors down from the train station, right across from the bus stops and a 10min walk to the Electrico. I stayed here for 5 nights, the suite was huge for Eroupe standards (full sized tiled bathroom +kitchenette:dishwasher, fridge, toaster, cooking range, microwave, utensils and glassware!) Kitchen is very nice to have when the stay is long! This hotel was great value. The room was relatively quiet and clean (but not spotless: the bathroom floors were not cleaned everyday and there were some crusty stains on the blankets and carpet-but sheets and towels were very clean). The staff all spoke english.
I stayed at the VIP Eden in late August and had a horrible expericence that prompted me to become a member of this site just to warn others. On the third day of my stay, my hotel room was burglarized in the afternoon while my friend and I were out sightseeing. We returned to the hotel at around 7:30pm to find our clothes all over the floor, my luggage slashed open (because it had been locked) and my friend's luggage missing altogether. The room was locked when we got back and did not show any signs of forced entry. I called the front desk immediately, the woman sounded sympathetic but said there was nothing she could do and there was no security guard I could talk to. She said the hotel can check the key card lock and see who entered the room at what time but not until the next day and recommened we file a report with the police.
Luckily, most of our valuable possesions were with us at the time of robbery like passports, digital cameras, etc.. Some cash, a gameboy, few articles of clothing and some other odds and ends were taken in additon to the missing luggage. The thieves mysteriously left behind a few items that did not belong to us like a Dutch magazine and phone number written on a piece of paper. I told the front desk we'd be checking out after we returned from the police which was located just two doors down from the hotel.
Even though we didn't have to wait long, it took a while to file the report. When we told the police officer about the strange "clues" left in the room, he said that thieves do that on purpose to confuse people and it sounded like they were experienced.
Ok, here's the best part. We return from the police and ask for garbage bags to pack our stuff up in. By now it's 10pm and we're at the front desk checking out, with several garbage bags in tow. The woman behind the desk wants to charge me for that night because we're checking out after 6pm! I couldn't believe it. She suggested we stay in another room and check out in the morning. There was just no way I felt safe there. We got into it and I reiterated how we were just robbed through no fault of our own at this hotel with no security. At one point in our argument, she actually said (referring to thieves) "well that's what they do!" Really? Thanks for the fyi. The problem is not yet resolved. My credit card company is disputing the third night charge on my behalf since this woman claimed to not have the authority to credit me.
Anyway, the bottom line is that I would NOT recommend this hotel to anyone. As careful as I was about everything I'd heard about crime in Lisbon, you just can't anticipate something like this. If you can afford it, spend the extra money to get a better hotel, or choose somewhere else.
VIP Eden Aparthotel - Lisbon - what a great gem in the heart of Lisbon.
Great gem in the heart of Lisbon. More than sadequete kitchen, good batroom and very good lounge/dining space
Highly recommend - will be back
Quite pleased with location and rate
I stayed at this hotel in February 2004. The staff was excellent and they upgraded me to a one bedroom apartment. It was incredibly great in terms of location to visit Lisbon and I had a nice view over the city (although the windows are small). Having a kitchen was excellent. The rooms are pretty utilitarian otherwise, but given the wonderful location and the gracious staff and the space with a kitchen, it is an extremely comfortable place to stay on a visit to Lisbon.
A great value in a super location
My wife and I made reservations through Hotelclub.com for 2 weekend nights at the VIP Eden in Lisbon for May 22 and 23, 2004. The cost was 89 euros per night. This hotel is pretty new, a recently remodeled theater. We read here that the 9th floor rooms had balconies but none were available, so our room was on the 3rd floor which gave us a view over the tropical rooftop garden that fronts onto the plaza and street.
The location was excellent, easy walking distance to the trams and subways, plus many excellent restaurants are located nearby. The Baixa is a 5 minute walk and has millions of outdoor cafes and restaurants as well. Even though the room was on a busy street the big picture windows were double paned and we heard no street noise. They also had cool electric blackout shades on it. I've read here that the rooftop pool was a green slime pit but they've completely cleaned it and it was sparkling, with lots of users swimming and sunbathing there. The room had a great tiny kitchen with everything we needed to make our breakfasts. The bath was clean with shower and bath. Our double bed was actually two singles pushed together. The staff spoke very good English and was very helpful. If you're driving a car, you'll have to pull onto the sidewalk to load in your luggage, though, and you're on your own for parking. Overall this was an outstanding value and we were very happy with our choice.
Well-equipped rooms in central location
This hotel looks very grand from the outside but more modest inside.
The lobby is small, there is no internet service, and unless you are on the 9th floor, you don't get much of a view.
The rooms contain tv, radio and CD player, microwave, dishwasher, fridge, iron, vacuum cleaner, plates and glasses. Also assorted tables and chairs.
It's very central, and you can walk to the castle, Gracia monastery, Barrio Alto, and Baixa areas in a matter of minutes. Rossio station is next door and the Restauradores metro stop is just in front of the hotel. The taxi fare from the airport was 8 euros.
The terrace on the 10th floor was in a terrible mess and very dangerous. The view is rgeat, but walk around there in the evening and you may end up falling off the roof. The tiny pool was also a disgrace.
Full of blackish-green water.
Breakfast was included. We paid about 60 pounds or 85 euros for a double room. The breakfast area is a squeeze, as there are only about 8 tables and if everybody arrives at once, there will be a long queue.
The food was adequate and the service very friendly.
This hotel is a great stay at a very reasonable price. My room was very roomy and very clean. Staff is very helpful and most speak very good english. The view from the terrace gives you a taste of the hustle and bustle of one of Lisbon's busiest streets while still having a clear view of the Castelo de Sao Jorge. Lots of great restaurants just across the stret including one of the best hole-in-the-wall ginginha spots "Eduardinho". As well, the tourism office is right next door. As for the breakfast, it's convenient, but at 5 euros I'd hit one of the little cafes in the baixa area like the artsy "A Brasileira" for a little more variety and patio ambience.
A real gem in Lisboa
We were introduced to the VIP Eden by our Lisbon guide. What a gem! We had a studio which had a double bed, kitchen table with two chairs, and upholstered chair all in one room. There was a small kitchen area with stove, refrigerator and sink. The room had a full bathroom including tub. Since we were on the 9th floor we also had a balcony with a table and a couple of rosin chairs as this is the only floor where the rooms have balconies.
The building is ultra-modern. The front desk staff spoke English. Be aware that the hotel does not accept travellers checks even Euro travellers checks. The room ran 79 Euros a night. There is a 5 Euro charge for a very nice breakfast which is served off the patio on the top floor.
The Praca Dos Restauradores, the street on which the hotel is located, is a main thoroughfare. It has a center green area lined with trees and several outdoor cafes. There are many restaurant choices in close proximity to the hotel including the Hard Rock Cafe which is located directly across the boulevard.
TripAdvisor Reviews VIP Executive Suites Eden Lisbon
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