Floris Ustel Midi
How has this hotel rated in the past?
TravelPod Member ReviewsFloris Ustel Midi Anderlecht
Excellent accommodation..very handy to rail station but not so handy to Grand Plac as walking through an area that we didn't feel that comfortable in.Great restaurant next door.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Floris Ustel Midi Anderlecht
Not going back
first of all the taxi never heard of the hotel. he charged three of us 140 euro to finally get us there from airport [which i heard since was a rip off]. the hotel was in a seedy area not great for a nice weekend break. the staff were few and what was there were most unfriendly, the hotel needed refurbisment, the lift was unique, breakfast was okay although i will say that the rooms were clean. even though when we eventually worked out that we were only a few stops from the main part of town by the underground station it was'nt too bad. but i would not recommend going back there. from looking at the novotel hotel whilst wandering around brussels it seemed a very pleasant hotel and very central, ideal for a stay in brussels
Not bad, but overpriced and not exactly customer-friendly
Stayed here on business for a week in December 2003. The only two positive things were proximity to the train/subway station (though the people in Brussels didn't recommend that location) and breakfast. Otherwise the furniture in the room was rather old, though it was clean. The staff was overall nice, but for their handling of the situation when the door to my room got stuck locked. I had to pay for the service from outside to open the door (as I needed it open that evening and not the next day!). Some of the staff simply didn't seem to care about customers at all.
Brussels, a great city to visit & the Ustel Hotel a good tourist place to stay
Visited Brussells 9-12 January 2005, This is my 5th visit to the city in 5 years, which shows I really like the place. The Ustel is near South (Suid-Midi) Rail Station (3-4 minutes walk), and is a very clean hotel with nice rooms and the buffet breakfast is excellent. We stayed just after new year and the price was low for what we got.
Brussells is a cosmopolitan city and the choice of restaurants and other small places to eat truly brings this point home. You can eat well on any budget.
The number of cafe bars is astronomical and the choice of beers is the same. Belgium is famed for its beer and Brussells does reflect this. The bottled beer is fatal (too strong for mass consumption), and my favourite is Jupiler, the local brew. Maes and Stella Artois are widely available and are excellent to. The fact that Brussells is a capitol city and also has a major EU presence does not mean that you get ripped off. London, Paris and a number of Italian cities would do well to learn from Brussells.
Transport via the Metro or Tram is cheap & reliable. Other cities are only an hour away by train and I have previouslyvisited Brugge, Antwerp, Charlois and Ghent and have always been pleased with what I have found. Visit Belgium, I'm sure you will like it.
Jim, Dundee, Scotland
They Steal Chocolate
Hotel Ustel appeared, at first glance, to be decent ONLY if you did not pay attention to the war zone that surrounds the hotel. To get to the main entrance, we had to trek through yards upon yards of mud and had to stare at construction equipment and trash. Once we checked in we found ourselves in decent rooms and found that the hotel staff was satisfactory. Our last night we decided to go for a late dinner in the square. Before leaving, I took a look through my bag of chocolates to see which one I would like to have after dinner. When my group returned from our dinner two hours later, we were confronted with an unbelievable and horrifying situation. As I went into my chocolate bag, I discovered that a bag that had once contained a chocolate and a half was now empty. Just then, my friend asked me to help her to figure out the nozzle in the shower. At this moment I told her about my missing chocolates and asked her if she knew anything about them. She got a horrified look on her face only to tell me that the toilet seat was up as if a man had used it since we had been gone. At this moment, two friends of mine who were on the first floor (we were on the second) knocked on the door only to tell us that some of their chocolate had been taken while we had gone out. We went to speak to the man working at the front who was extremely defensive and offered not much comfort. Either he did it (because he knew that we had left as he called us taxis) or someone broke into our room--both are horrible situations and I would NOT recommend this hotel. We ended up moving rooms because we felt so uncomfortable, especially after the man at the front suggested that someone had climbed through our windows, but we barely slept. The man at the front gave us his name, however really was adament about us not speaking with the manager because we would "cause [him] troubles." Very suspicious. Please do yourself a favor and do not stay at this hotel...unless, that is, you do not care about your precious Belgian chocolates!
The hotel is very close to the station which was one of the attractions when booking. However we discovered to our peril that it is two minutes best not walked due to the nature of the area. Having spent 3 hours reporting a crime to the police we arrived at the hotel who had been advised of our misfortune only to find that we were refused a hot drink and offered nothing to eat. i find this appalling having arrived in a foreign country as a tourist and a tourist who had been targeted immediately upon leaving Eurostar. I work in a hotel myself and cannot imagine being so insensitive which makes it all the more infuriating.
I recently returned fom a trip to this hotel,I would just like to warn anybody reading this that it is located in a very dodgy area of Brussels,Although it is only 2 minuites walk from the station
I would not advise female only parties to walk it at night.We were informed by the local police that alot of pick pocketing and handbag snatching went on close to the train station and tourists are the main target.Unfortunately this warning came to late for us,so all we can do is warn others.
The hotel itself could do with a full refurb the interior was very poor,rooms were very basic and lacked basic facilities.
Staff were not welcoming at all.
All the basics in place - needs better finishing touches
I won a break here with a product I bought and was disheartened to read one review on this site that talked of the dodgy area - oh dear, I thought, I've been stitched up here. However, upon arrival I found the hotel staff very friendly and the public areas and rooms very clean. The rooms were of a basic-to-standard European three-star quality, so this was fine for me (as I prefer to be out all day when visiting cities anyway). One complaint: the bathroom was spotless, with great and plentiful towels, but for three-star hotel, can we have better (and more) shampoo and shower gel? Two small sachets are not enough. Another complaint: the breakfast was OK but nothing special: adequate at this level and I've had worse, but I've also had far better in three stars. Here are areas to improve - but as I say, as I wasn't paying, I can't comment on the value (although others here praise this highly).
However, to my mind the area was nowhere near as bad as one writer here suggests. Sure, its one of the less wealthy parts of town with some of the ethnic communities shops and cafes lining some streets, but for me this made it a little more interesting and diverse. It's a good 20 minutes walk into the very centre of town, but it is handy for the Midi / Zuid (South) Station and has very good public transport right outside. So in sum, for those on a budget, this is a very good hotel.
Decent facilities, bad location
The hotel itself was fairly nice. The room was large and clean. The hotel staff was pretty friendly and they had a nice bar. However, it was not located in the most welcoming area. The front desk worker advised us to only travel by taxi at night (even though it is only about a 1/4 mile walk to the Grand Place) and one of our taxi drivers pointed out a cafe directly across the street from the hotel where we could purchase drugs. "The Rough Guide to Belgium and Luxembourg" also gives a pretty strong warning about the area that I recommend people read before booking this hotel (I saw the warning after paying for the hotel, unfortunately).
Great Hotel with Outstanding Value
This is a nice clean hotel with good modern facilities. I can't imagine you could do any better for the prices you pay. We had a great time there and the food and facilities catered for all our needs with good transport facilities close to hand with trains, buses, metrotrams and the metro all within 2mins walk. Highley recommended
Hotel Ustel is brilliant
Hotel Ustel is an excellent hotel, with clean facilities and friendly staff. Even though its cheap the facilities are good and the food is great, they cater for everyone. i strongly recommend it.
TripAdvisor Reviews Floris Ustel Midi Anderlecht
Travel Blogs from Anderlecht
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