Hotel Union Square
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TravelPod Member ReviewsHotel Union Square San Francisco
Not too shabby for me and megs! :)
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Union Square San Francisco
Really Great Experience
We had a great time at this hotel. The staff was incredibly friendly and accomodating. The location was great and the room was fabulous. We stayed in a suite for a bachelorette party and the space was perfect. There was a large sofa area that was really cute and fit ten women comfortably (sitting on the sofa, floor, and lounge chairs). We also fit a roll-away bed in the room and still had plenty of room to move around. In addition, we also had a non-suite room with a queen bed. The room was a bit small, but was still very clean and comfortable. The rates were very reasonable considering the location (especially for the suite). I would definitely stay here again.
Good location, HORRIBLE concierge
The location is great if you like to shop. The rooms are a little small and a little old (we had a visible gap between the door frame and the top of the door), but you get what you pay for. The worst part of the hotel, by far was the concierge named William. When we asked for help booking a trip to alcatraz he made a single phone call and gave up. When we asked for help booking a car rental he told us to go talk to the car rental companies ourselves. I'm not sure which concierge the previous reviewer dealt with, but this person was absolutely unhelpful and rude to top it off.
Great value, great location, AWESOME concierge
We stayed at the Hotel Union Square for 5 nights at the end of June 2004. The hotel is located in a great part of the city, right on the streetcar, car rentals, and bus lines (the front of the building can be noisy due to the streetcars, so if you're worried about noise, request a room on the back or interior of the hotel). Our biggest rave for this hotel was the concierge, who was absolutely amazing in his friendliness, helpfulness, and knowledge of the city. He was astounding and a real asset to the hotel. The rooms are a little small but you won't be in the room anyway, you'll be out having a good time in the city. A good value, too.
Loved Hotel Union Square
This was our first trip to San Francisco. My husband and I stayed at Hotel Union Square from 18 to 21 June and the hotel was a breath of fresh air. We had just spent 6 nights at Caesars Palace in Las Vegas. The accommodation at Caesars was luxurious and huge but impersonal. I much preferred Hotel Union Square. We were originally assigned a room on the 3rd floor overlooking the courtyard. however it was a non smoking room so i requested to be moved to a smoking room. We were then given a room on the 6th floor facing Powell St. I loved it! Sure, the place is very small but everything was clean and worked and the bed quite comfortable. I especially love the window you can open and the high ceiling. It is noisy at night but that's all part of the experience and I didn't have any problems falling asleep. Concierge and reception were friendly and always greeted us when we walked by. The room was cleaned very well (even when I forgot to leave a tip the first day). Downside was the musty smell of the hotel but i guess that's what you get with an old building, we stopped noticing it after a day. Another thing i didn't like was the lack of shower pressure - it took twice as long to get clean! Anyway, the location is perfect and Hotel Union Square is great value.
Also, I highly recommend the audio tour at Alcatraz. I didn't want to go when my husband suggested it but I'm glad I did visit. It was extremely interesting and a great day out when combined with walking around Fishermans Wharf.
Right in the heart of San Francisco
On a whim I decided to take a trip to San Francisco. I bought a last minute deal. My husband and I have travelled to many cities all over the world. The Hotel Union Square was great. Yes it is old, but the location is excellent and the service was superb. Tom the bell captain was very helpful and extemely pleasant. The front desk did a great job, even when we observed a transaction where a booking had been lost. The rooms are small, but I've paid more for smaller! For the time we spent in the room the size was more than adequate. The bathroom facilites are about what you'd expect in an older hotel, they were clean and worked.
What I really appreciated was being able to step out of my hotel and step onto a cable car, the Muni or the Bart within 2 minutes! Yes the cable cars are noisy, but I was staying in San Francisco - it's part of the atmosphere! (and they do stop running around midnight otherwise go to Walgreens across the street and buy some earplugs.)
A real rotten egg
A real rotten egg of a hotel. We paid $100/night and stayed for 2 nights. Hotel front desk clerk was an older man with a very sour attitude... no smile, no eye contact, no courtesy... downright RUDE. Horrible rooms... no a/c, tiny television, ugly decor (pink tile floors and mustard yellow walls), cheap mattress, cramped space (not even enough room to place your suitcase anywhere), shower had no pressure, worn carpet, ugly bedding. The rooms DO NOT look anything like the rooms on their website. The concierge was even a jerk. The only parking is either the hotel's uncovered lot at $33 + 15% gratuity tax (comes out to about $38) or one of the local parking garages where you have to lug your baggage across sidewalks downtown to the hotel... parking costs at these garages are between $28 - $30. I honestly can't think of a single good thing to say about this hotel.
Great Location, Friendly-Helpful Staff
The staff at the Hotel Union Square has always been friendly and extremely helpful. Our stays have been highlighted by their dinner suggestions. The hotel is very central to all the downtown locations and parking is very cnvenient. We will be staying with Hotel Union Square again in the near future.
Last November, I spent 3 days at this hotel and the room that I had was really huge (Room 505). The price for that room was really cheap and the location was great, right on Powell St, where the cable car runs.
The room has big windows and the view is really nice.
Good Service at Hotel Union Square
I would recommend the Hotel Union Square if you're on a budget and wants something decent. Although the hotel is a bit small, it is clean and comfortable, and the service is excellent: the receptionists, the bell captain and even the cleaners are very helpful and professional.
Most importantly, the hotel is located in a very good location. You're in the centre of everything (the shops, restaurants, supermarkets and the cable car station).
However, remember to ask for a room NOT facing Powell Street if you want to have a quiet night.
TripAdvisor Reviews Hotel Union Square San Francisco
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