Umi Brighton Hotel
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Historical Traveler Reviews Umi Brighton Hotel
Restaurant rip off
First indication that all was not well was when receptionist misdirected me to what was supposed to be cheapest and nearest 24 hour car park. Hers was £14.00 per day and not where she had guided me. However next street was the Hilton Metropole car park at £10 per day."Oh I thought it was just for the Metropole`s guests", she said when informed of her lack of knowledge. The restaurant`s top choice was sirloin steak at least 10 ozs which I chose. It turned out to be "minute" steak of about 6 ozs. When confronted the hotel manager didn`t deny the subterfuge but refunded the meal [and my wife`s which was an awful fish] in total.
To be fair the room was OK and the breakfast buffet 7 out of 10.
Do Not Stay Here!
This is the worst hotel I have ever stayed in. The Reception area looked promising but as soon as you pass through in to the hotel the carpet is worn and dirty. Our 'superior room' cost £130 per night. It was very small with 70's furniture, a bed with a distinct dip in the middle and smelt musty. The bathroom was cramped, the bath panel was coming away from the bath and the windows were covered in cobwebs. Our seaview may have been spectacular unfortunately the windows were too dirty to see it! This is definately NOT a 4 star hotel. I regulary stay in 3 star + hotels and this is the worst I have ever had the misfortune to book.
Dirty Weekend in Brighton
We didn't actually stay at the weekend, but that didn't stop us from being kept awake all night by noise from a bar at the back of the hotel! (Tip: if you have to stay here, make sure that your room is as high up and as far away from the back of the building as possible)
We booked last minute, so didn't really have a chance to research where we were going to stay. 4 star this hotel is certainly NOT!!! From a modern reception, things rapidly go downhill. The carpets are filthy, the wallpaper is torn in places and the paintwork marked. As the joker from Batman would say 'this hotel needs an enema!' The curtains in the room were grey (I think they may have once been white), the bedding had stains and the bathroom was miniscule (and dirty). After our first night, we were moved. The room was larger, quieter, but still tired and unappealling.
Breakfast was the highpoint of our stay but the hash browns were an elusive element of the menu on some days.
If you want a 4 star type hotel, stay in the Grand. Or if you want modern and clean amenities at reasonable rates, try the Travel Inn (ex Premier Lodge).
Fair stay, but not 4*
Stayed for 1 week. Staff only spoke to you if you spoke to them, no good morning/evening from any of them. Air conditioning in bar was constantly billowing cold air, rooms are large however curtains were hanging from where they had come off there hooks, dampness could clearly be seen on the wall from where the occupant upstairs at some time in the past had left the bath running, the shower gushed from the connection at the taps and the shower screen did not seal at the bottom so ended up with a very wet bathroom floor, this appears to have been like this for a while as the bathcover and the bottom of the door frame showed signs of paint flaking and swollen wood. The windows look like they have not been washed for a very long time. Some other points are that the lift was small and very noisy, particulaly the door as it opened and closed, Bar prices were way too high, My key card had to be re-programmed every 2 days.
Disappointing for the money
Stayed 1 night in August in a Superior Sea View Room. Exterior of hotel needs sprucing up as it looks rather grubby. First impression on seeing the bedroom was disappointment, at £165 per night I was expecting something a little nicer and better maintained. The room was a great size, it's just not equipped or furnished in a manner that to me is very luxurious. The furniture was reminiscent of that you'd find in a travel lodge or other 2 star establishment. The curtains had torn frayed linings and were sagging in places where their hooks had come off the rails - I hate to see this personally as it only takes minutes for staff to rehang them using a set of steps - it just instantly says poor maintainance, also the windows were dirty - the seagull droppings spoiling what was a nice view, the skirting boards hadn't been dusted in ages, and bathroom blind had a large stain. However 5 mins spent tying back the curtains neatly, tucking in all the raggedy bits, then nipping out to nearby M&S and buying a large bunch of fragrant lilies for the vase, some wine for the mini bar and some choccies for the table, instantly made it much more appealing. I think they should consider putting a sofa or chaise lounge in front of the bay window, it would do so much more for the room than the 2 small chairs. Breakfast was very good though and probably it's saving grace.
For around the same cost the Hotel du Vin is much more stylish and I would opt to stay there in future as it definately looked more my cup of tea!
A very relaxing, enjoyable break
Although it was quite expensive, I though it was value for money. My bedroom had a great sea view and was clean and comfortable. The staff were very friendly and helpful. The only criticism I could think of was the lack of parking in Brighton. I had to park my car in a near by carpark, which cost me 15.00 over night. Overall I had a very enjoyable and relaxing break.
Great location, good hotel
Thoroughly enjoyed my brief stay here. The view, which we paid a premium for, was considerably better that my cynical mind had anticipated. Located on the fifth floor, right on the corner of the aging building, we had panoramic views of the beach, with a birds eye views of the haunting shell of the West pier and the modern & fun Palace Pier. Ok, the hotel: Service is functional and not overly friendly, but professional. The breakfast crew were rushed yet friendly - they were very helpful, particularly in accommodating my girlfriend's wish of returning with a plateful of pastries to aid her recovery from a hangover.Hotel décor is often a mixture of new & old. Everything is clean and well maintained, with patently new features in the bathroom (modern, clean functional). Though certain furniture, the sideboards and tables spring to mind, is little retro, though very well maintained. Room size was excellent, indeed the size of the room and the view offered made the stay a little special. Essentially, we had a living room adjacent to the bed area with tables and chairs to enjoy the view. Rooms come with TV (selection of satellite channels, including Sky Sports), safe & trouser press -not very generous with the complimentary toiletries, indeed we were short of towels. You expect a little more from a four star. On that note, be warned the elevator is tiny and barely accommodates three. Breakfast was good - not special.
Full range of hot English and continental, without offering too wide a selection of each. Certainly plenty to eat and I noticed the waitresses frequently topping up the food. Hot English was a little greasy (some people may consider that a bonus)In summary: This is a Hotel I can recommend. Hotel is little shabby in the exterior, though well maintained inside. Location is excellent (short stroll downhill from train station straight to the seafront), view fantastic. Service is professional and organised, breakfast average but certainly not tight.
Lives up to the four star billing yet offers five star views of Brighton Beach.
Good value for money, but really unfriendly
The Belgrave represents quite good value for money (Â£50 ppn incl. breakfast). The rooms are okay, but could do with a haul over some time soon. They are really big, though, which is nice. Bathrooms are brand new and quite nice. The tea making facilities are good, however, the mini bar was empty, which meant we had to drink tap water in the middle of the night. The room did not seem to have air conditioning and each radiator had a different setting. We woke up at 2am to a boiling room! Even though we had sea view we could not see out of the windows as they were extremly dirty. Breakfast was quite good. There would have been a wide selection of hot and cold food if the'd managed to refill the breakfast bar. We had to wait 15 minutes to get a table and a further 20 minutes to get some tea. Staff was very uncoordinated and unfriendly. The Unfriendliness of the staff was prominent everywhere. They certainly don't make you feel welcome at all. In total I would say, it's fairly good value for money if you only want to stay one night over the weekend (many smaller places have a minimum of 2 nights). Come prepared so you won't be disappointed.
Friendly staff, welcoming atmosphere
A wonderful weekend away. OK I may have been biased as it was my birthday but I feel the Belgrave certainly went a long way to making it that little bit more special! The room was pleasant enough, not a terribly good view but I didn't book a weekend away to stare out of the window! Bathroom was beautifully presented but was absolutely tiny so if you are larger than average it may be worthwhile checking so there don't have to be any embarassing rescue attempts! On the first night we dined in Cloisters restaurant. A lovely selection of unusual tastes and new variations on old themes. Not an exhaustive choice and even I was hard put to find a started that tickled my tastebuds but my meal was lovely, I can highly recommend the duck and the deserts were divine!
The hotel bar has a wide range of tipples and you can add your bar bill to your hotel bill so no having to carry money around with you. The breakfasts were fantastic, the buffet style meant you could have just what you wanted and as much as you wanted and there was a good selection of all the regular items kept topped up so you were always guaranteed a hot, hearty breakfast! The rooms were all equiped with satellite TV, safe, refrigerator and trouser press. As it was my birthday I was presented with a massive slice of chocolate cake, ablaze with candles in celebration. At all times the staff were well informed, polite and exceptionally friendly. I had a fantastic time and so will you! Parking is a nightmare and you will need to park in one of the NCP car parks but they are no more than a five minute walk away. You can leave your car there as long as you like but it will cost, the one I used was by the Thistle hotel on the front and from Friday afternoon to Sunday morning cost me £26.80, which I considered fairly reasonable but do be prepared.
Slightly below average for the money
Booked non-sea view smoking double room for Saturday night. Excellent directions from the web site meant that we bypassed congestion on the outskirts of Brighton. Mix-up over the smoking/non-smoking meant that we were relocated to a smoking room with a sea view at no extra cost.
Room was clean and of average size and standard, although some wallpaper peeling away through damp. Breakfast was buffet style. Full English was well below average, although good selection of fruits/yogurts.
TripAdvisor Reviews Umi Brighton Hotel
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