Twin Mountain Inn/Suites
How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Swimming pool
- Wheelchair accessibility
- Free parking
Historical Traveler Reviews Twin Mountain Inn/Suites Pigeon Forge
4 day stay was great
Stayed 4 days last week,May 2005) all was clean, had absoutely no problems with anything, was so close to everything. Boyd Bear Country just up the small hill behind it. quite area, just off the parkway, could see the little rapids of the river from our balcony. Would highly recommend. Very nice folks to deal with. Great response to prev email prior to booking.
having the two beds seperated by the bathroom gave us some privacy and for the price, well, just thought this was a great place to stay. Even had two tvs, one for each bed, (smile) We were so close to everything we wanted to see could drive to Gatlinburg within minutes or Seiverville the other direction. This is an ideal location and motel
The good, the bad and the ugly...
I chose the Twin Mountain Inn/Suites due in large part to the positive reviews on this site, so I feel I must post my recent experience to this hotel.
The good: The room was very spacious and seemed to be reasonably clean. The balcony was decent sized and overlooked a little river which was nice. The staff was pleasant.
The bad: Check in for this hotel is at a location entirely separate from the hotel. You have to check in at a cabin located on the main highway. The hotel itself is located across four lanes of very busy traffic, and down a side road. So if you have any problems and need to go to the front desk, it means getting in your car and dealing with traffic.
The ugly: Upon arrival, the bathroom was not well stocked and by the next morning, we were out of toilet paper and had to use tissues. (When the maid service came, they restocked the toilet paper, but neglected to fully make up one of the beds.) There was such an overwhelming smell of deodorizer or some type of cleaner in the hotel room that we had to open up the doors when we first got there, and let the room air out. (The elevator had the same smell, even though it wasn't very clean.) There was no alarm clock in the room and the tv was programmed to the wrong time zone, so there was no way to easily keep track of the time. (I don't wear a watch.) The phone advertised automated wake up call service, but it didn't work. I followed the instructions *exactly* and 8:30 came and went the next morning without a peep from the telephone, so we overslept. The vending machine on our floor was completely empty. No sign that it was out of order, it just looked like they never stock it. There are no hair dryers in the rooms, so if you're in need of a blow dry, be prepared to drive across the 4 lanes of traffic to the "front desk" and plunk down a $20 deposit for the loaner. If you need to use the phone, local calls are .50 a pop. Be sure to double/triple check your phone number if you use a number from the Yellow Pages book they provide. I searched and searched through the phone book, confused as heck, until I realized that I was sitting in a hotel in Pigeon Forge, Tennessee flipping through a Yellow Pages book for Huntsville, Alabama. We never got an explanation from the staff about that one...
In all, I would say that the hotel was clean, but not suited for customer convenience or satisfaction. Next time I'll definitely pay a few dollars more and stay at one of the more well known hotels.
Fantastic Fall Fun
We spent three nights at the Phase I Inn recently and were overwhelmed with the rooms - the freshness, comfort and convenience were great! We couldn't decide which we enjoyed more from our creek balcony - the squirrels or the ducks. We will definitely return to Twin Mountain Inn Phase I and encourage anyone who asks to do the same.
Great place to stay!!!
Spent a week in August at Twin Mountain Phase 1 for a family trip. Occupied a total of 4 rooms and they were all terrific. Wonderful place to stay. The balconies over the river were especially nice. The grandkids loved playing at the river and the pigeons and squirrels to feed. Very quiet and clean. We look forward to our next trip and will stay with them again.
Quiet in a tourist packed city
Just returned from The shades of the Past car show this weekend in pigeon forge. This hotel is on river road just a block off of the parkway but miles away from the noise and general chaos that often follows a big car show. The rooms are large, very clean and comfortable. Some of the parking is covered to keep your vehicle cool,the rooms are all on the river and the balconies are mostly private. Although we recieved coupons from a local pancake house when we checked in for a free breakfast or a discount off the menu we didn't use because of the crowds and wait time. We would recommend the Old Mill for any meal ---very good, definately worth the wait.
Loved the Twin Mountain Inn
We recently visited Pigeon Forge and Gatlinburg and had a great time. Probably the best part of the vacation was relaxing at the Twin Mountain Inn. We were on the Little Pigeon River and we would sit on our balcony and feed the ducks and pigeons and enjoy listening to the water falls and watching the people ride tubes down the river. We would most definitely stay there again. Everything was so clean and everyone was very helpful. Thank you for a wonderful visit.
By far the cleanest place we have ever stayed!!
Everything excellent........will stay there again and highly recommend!!!!
Great, clean place to stay
I found Twin Mountain Inn Suites on the internet and read the two previous reviews..so decided to try it. This place was great, great price, very clean, non-smoking, loved the private balconies over the river.. it was nice to come back to the balcony and kick back after a long day shopping etc. to just relax with the water and ducks. It was wonderful. I'll return again to Twin Mountain Inn suites.. we stayed at phase II location, which was about a block off the main parkway which is where we wanted to be, peaceful after running all day. It was a couple of blocks from Old Mill and we could turn at Dollywood traffic light #8 then just turn right.. so great location. Again, we'll be returning and will tell all family and friends about this "hideaway" that's clean...
GREAT PLACE TO STAY!
We just returned from an overnight stay with Twin Mountain Inn. Very clean, spacious, quiet and all rooms have a balcony that overlooks the river. Convenient to everything and only one block off main drag. Price for a Saturday night stay - very reasonable. Staff very friendly. We will stay again.
Great place to stay. Clean! Close to attractions & shopping. Staff was very knowledgeable of the area site-seeing.
TripAdvisor Reviews Twin Mountain Inn/Suites Pigeon Forge
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