Nice hotel with good and helpful service

Stayed there in January 2005 for three nights together with my wife and our 12 month old baby. We found it an ideal place, it was just what we expected for the money (which was in fact a lot, even for London). The staff is very friendly, kind and helpful. Breakfast is much better than what you usually get in London. The room was clean, spacious (compared to some budget hotels where you can't even turn your head around) and quiet although it was faced to the street. But there's very little traffic at Nevern Square, it's a quite relaxing place to stay. I can recommend this hotel in particular for people travelling with small kids. Ask for the four poster room on the ground floor, this was the one we got. You can easily get in and out there and store the buggy outside the room, very convenient! They also provided us with a new, clean baby cot without extra charge.

Absolutely charming

We stayed at Twenty Nevern Square over the Christmas holidays and found the hotel and its location perfect. We splurged on the Pasha suite and thoroughly enjoyed our stay -- we booked early and were offered a very generous rate reduction for 7 nights. The staff was helpful, friendly and aimed to please. The daily apple was a nice treat.

Nice boutique hotel

After spending a great deal of time looking for a hotel in London, we finally decided on the Twenty Nevern. We flew into London Luton airport, and although the location was not close to the hotel, it was a convenient location to get to by way of the Thameslink and Tube (at the Earl's Court stop). After having spent 4 days in a very tiny hotel in Paris we were quite happy to see our room at the Twenty Nevern. The bed was more than comfortable, the shower huge, and the included breakfast a perfect addition. We did not have one of the theme rooms but were very impressed nonetheless. Although the price of the hotel is not the cheapest (especially if you are having to convert CDN dollard to Pounds), it certainly lived up to its reputation. We would recommend the Twenty Nevern as an ideal hotel to relax and to enjoy the sights of London proper.

Charming and convenient

My wife and I stayed at Twenty Nevern Square for three nights during our honeymoon in July 2004, and we were extremely impressed. We arrived exhausted from a long flight, and even though we were not checked in yet the staff stored our luggage and offered us a full breakfast (the breakfasts were excellent -- don't leave before having one of their delicious chocolate croissants!). We stayed in the Terrace Double room, which was wonderfully decorated (the marble-tiled bathroom was especially nice). The staff was courteous and responsive, and the location was exceptional -- just a few blocks from the tube station. Earls Court is an ideal base for touring London, and Twenty Nevern Square is one of the finest hotels in the area.

Tiny room, but lovely terrace

We stayed in this hotel from June 1-5, 2004. We got a good rate through the hotel directly. Our room was the terrace room, which is tiny (but well, this is London), but it has a lovely terrace and you can have breakfast outside (if the London weather is cooperative, which it was in our case). I wouldn't make too much of the room's decoration scheme -- velvet curtains look nice but they have stains and so do the velvet cushions on the bed and the headboard. There was no place to store our bags, we had to leave them on the floor. The bathroom was nice and clean and, for some reason, very hot (some of our toiletries just melted away). Continental breakfast is excellent and there is complimentary coffee (of excellent quality) 24 hours. The staff is friendly, though not too attentive . The tube station is nearby (it goes directly to Heathrow airport), as are pubs and grocery stores. All in all, a pleasant experience, but without the terrace, it would have been very cramped. However: When we tried to extend our stay, we were told that the hotel was booked and that we could get an apartment-size room at the sister hotel (the Mayflower hotel) just around the corner. That place was absolutely dismal and of dubious cleanliness and with no amenities whatsoever (not even a phone). I guess the ordinary hotel rooms in the Mayflower are alright, but the apartment wing is clearly not in a league with the Nevern Square Hotel. They should not have directed us to such an awful place just because they are associated with it.

Great hotel!

We just returned from London and enjoyed a wonderful stay at this hotel. It was nicely decorated, clean, and very comfortable. The location was great-neatly tucked away in a neighborhood and an easy walk to Earl's Court tube station ( which made getting around the city very convenient). Breakfast was very good - the usual European bed and breakfast fare with an option of ordering something hot. The dining room was bright and cheery and the adjoining sitting area equally as pleasant.

We found the staff to be extremely friendly and helpful. We had a very good expereince with Twenty Nevern Square and would definitely stay there again.

Generally a really good hotel!

Generally, this hotel is quite good! I was there this March 2004. Friendly, clean, in a great, quiet and safe location and with touches I have not come across before (CD player (!!), apple each day as a treat, free natural water bottles each day). There were also a free safe-box in the room, a nice professional-like hairdryer, a ironing board, a wide-screen TV and the nice-and-useful shower-caps and sewing kit (my friend actually had a loose button and the sewing kit was put to use). Breakfast was very nice (small amounts, but nice variety), in a room beautifully decorated in Asian style. The tube was a very short distance away, Earl's Court Station, connecting with convenient lines for the city center.There were a few things that disappointed me though. We were in room #8 (first floor), a two-bed one that was a bit too small to conveniently move around. The shower had no hand cord (sp?, I don?t know how it?s called in English, I mean the cord which ends with the spray and you can hold it and rinse yourself), just the top head spray, so you could not wash/rinse yourself that well all over (fellow women know what I mean...). And, the worst, my bed at least was way too soft, being used to an anatomical mattress back home, I tossed and turned and my aching back found no real rest.I?ll be honest and give my personal opinion now. The things that really count for me in a hotel are cleanliness, the shower and the bed. This hotel was indeed very clean in all aspects, but showering was a bit awkward and the bed was close to awful, for me at least. I will really have this hotel in mind again, but I will ask for a bigger room and ask/hope that the bed is a bit harder. Other than that, Twenty Nevern is truly nice and I do recommend it!

Excellent Hotel

We booked the hotel on (---) and were surprised at the high standard

of the hotel for this discounted rate. As usual, with a lot of London

hotels, the room was pretty small by Australian standards but very well

furnished and appointed. Freshly brewed coffee or tea was offered to us

by Reception and delivered to our room whenever we wanted. The standard

of fittings and clealiness were very high in both the bedroom and

bathroom. The room was well heated and we were able to open the window

for fresh air, it also overlooked a very pretty park. A very nice

continental breakfast was included in the price and we found the staff

very friendly at all times. The hotel is only a 5 minute walk to Earls

Court Underground Station (which has a lift that we found useful for

getting heavy luggage to and fro Heathrow). Shops and restaurants were

close by. We would definitely stay here again.

Great Hotel _ I would stay again

I so disagree with the negative comments about the hotel, it is clean and airy, the staff were pleasant and helpful even if they aren't from the UK and therefore do not know the area.

When looking for a hotel in london my main priority was not to stay in a chain, but I also did not want a B&B with the possibility of a lumpy bed. In this instance the bed was very comfortable and the continental breakfast very good.

How somone can rate a hotel based on haveing to walk pass homless people is beyond me, afterall in london where do you stay to ensure you don't see these people. Maybe your best not leaving the hotel, but then you won't see any of the sights.

Beuatiful room but that's all.

I spent a lot of time shopping for London hotels and though I would have a winner with Twenty Nevern Square but I was disapointed overall. When we first arrived after flying all night, we could not check into our room and the front desk clerk was very defensive and surly. She did direct us to a tiny, bathroom basement where we could freshen up before we hit the streets of London. The stairs to the basement were cluttered with mops and pails. The bathroom was so tiny, you couldn't even move in it, let alone change clothes. When I saw that two of the guest rooms are located in the basement, I was strongly considering changing hotels for fear that my daughter and I would be stuck in a dark, scary basement room. But when we came back we were upgraded to the beautiful Pasha Suite, which had a four poster bed, wooden floors, high celings and a small balcony. The desk staff, which changed daily, always seemed confused by any questiosn we asked about how to get to the theater or a tourist attraction. They were not very helpful. The location of the hotel is close to the tube, but the overall area is not that desirable. While walking to dinner one night, we had to side step several hoemless folks, one which urinated on the sidewalk right next to us.