Gran Hotel Turquesa Playa
Travel Blogs from Puerto de la Cruz
We have had a fabulous day in Santa Cruz, Tenerife. I can see why the British come here for their holidays. It's peaceful, clean, friendly, picturesque and there's no rip off merchants! Well none we saw, could be too early in the season? In the middle of the island there is a huge mountain (volcanoe) that had snow on a good portion of it! We left on a bus at 8.30 am to visit the Parrot Park- Lore Park- which has birds from all over the world there including Kea's and Emu! Not ...
... rest of the week with the thought that we had the car so it could be anywhere on the island since we weren't dependant on bus routes. As it turned out we ended up in the exact same town we had lunch in the day before! The hotel was actually just a room in an all inclusive resort so on the plus side there was a pool and lots of activities but on the negative side it was pretty smelly and we did have a bit of a cockroach incident*. On Tuesday we took the opportunity to put some ...
... at least you get the feel of the city. We stopped in town at an 8 story department store called El Corte Ingles and made our way up the escalators to the top floor where we got a panoramic view of the city and port from the cafeteria. Another coffee and some fried sweet bread, like the ship doesn't feed us enough, and we began walking the city. Once again we found the beautiful fresh market with meats, fruits, olives, nuts, and flowers. ...
... on the coincidence of being on the same cruise.Mike went and found David on the sun deck whilst Anne and I carried on chatting, then we all met up for lunch. What a lovely surprise and no doubt we will be catching up with them again during the holiday.I went along to the craft class, no sewing involved (phew that's a relief) and what we are making is a very pretty doily and if all goes well I'll post a photo when it's completed.Some of the ladies ...
After the tedious fourteen hour plane ride and numerous airport changes my flight into London could not of been more comforting. It was about 5AM when the lights of London started to appear and as i opened my window to look outside i felt one of the most familiar feelings of all. There it was shinning right before me lining parallel with the minuscule crescent moon, it was Venus. Showing her true colors ...
How has this hotel rated in the past?
- Swimming pool
- Room service
- Fitness/Health center
- Wheelchair accessibility
Historical Traveler Reviews Gran Hotel Turquesa Playa Puerto de la Cruz
I just returned after a business trip where I brought my family. I choose this hotel after reading reviews and was quite happy.
What a disappointment for a 4 Star
After just spending a week at the Turquesa Playa, I can only say it was enough. Swimming pool that is coming away at the sides. (In need of instant attention) Absolutely NO SERVICE around the pool. Get your own drinks. Nobody clearing away around the poolside either. A poolside bar that was shut In June (unbelievable). The meals were just okay, not what you expect from a 4 star, also lacking of service. I think that the staff and management need to remember a smile and politness costs nothing. There is a definite lack of atmosphere, only glad that I did not take the children, they would of been bored!! I can only confirm what another review said a 4 star hotel but a 2 star service.
Our (family, two kids age 10 and 13) second time at the hotel for the Easter break was as good as the first one. We had half-board and one of the apartments (2 rooms + small kitchen unit + huge balcony). Location of hotel is superb 5 minutes to the black sandy beach (Playa Jardin), 15 minutes into the center of the touristy area. Very quiet location at night, nice pool(s), gym etc. Food is above average (buffet) three separate restaurants one can book (Canary, Argentine and Italian) we only tested the Canarian, the quality was good (if you like the dishes ;-)), bars OK, the Tosca bar with very friendly staff, the Atlantida not as thrilling, there are more facilities in the hotel, beer-bar, ice-cream-bar, small shop, hairdresser, rental-car agency. Taxis into town are cheap 3 to 4 Euro one way. Apartments/hotel very clean, friendly staff, always someone around who either speaks English or German (some French as well), very scenic with view of Teide/sea (depending on location of room), tourists of all age-groups, some families, many older travelers (usually SAGA-tours), entertainment program mainly for small kids (under 12), evening entertainment mainly for the over 40ies we's say. If you need discos there are enough in town. All in all a place we can strongly recommend. We will be back!
turquesa playa had great food and amenities, but the reception and bar staff spoiled our holiday with their rudeness and disinterest. Our teenagers were bored, and we felt young - as 40 somethings! All the other clients were at least 60+. The maid made my ill daughter leave her room, despite the sign on the door. The staff all need training in customer relations.
Gone down hill
We have just returned from a two week break over Christmas & the New Year. The holiday was booked with SAGA holidays and was all inclusive.
From other SAGA guests who have regularly stayed at this hotel have said that they were disappointed this year after experiencing excellent holidays in this hotel (As highlighted by previous comments).
We found the buffet food provided for all meals exceedingly bland & tepid.
The only meals that were outstanding were the Christmas & New Year Dinners
My comment after spending over £2000 for two, for two weeks, is it is a four star hotel with two star service
An Excellent Holiday and Great Value for Money
We have been to the Turguesa Playa Hotel two years running now and I have to say it is a splendid hotel. The rooms are splotless and the food is excellent and plentiful. If there is nothing you like at mealtimes you are hard to please. We went with Saga and it was all inclusive and thought that it was excellent value for money. The Saga Dinner was excellent and was served with great expertise. We met some really nice new friends whilst we were there. You have to go this this hotel to appreciate the overall excellence of both the Saga and Hotel Staff.
The hotel Turquesa Playa was a totally surprise for me.The staff is friendly,the food excellent and also the rooms are big enough for 2 persons.I cried when i had to leave this place Thanks for the most fantastic time in my life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Lovely hotel, superb food and room, Almost on the beach with Mount Teide in the background. My wife and I had a truly fantastic Holiday.
I really can't praise this hotel enough, the quality is excellent, the staff are marvellous and it is situated on the edge of the town in a cul de sac so noise is at a minimum. My wife and I went for a week to get away from it all and I must say we were pleasantly surprised. Although at 55 we qualify to be "SAGA louts", we are not, and were probably the youngest there but the pace of life suited us just fine. If you are averse to dining or sunning yourselves by the pool outnumbered by our German countrymen then this is not the place for you but if you are happy with that you will be very happy. Being on the south eastern edge of the resort you are away from the hustle and bustle of the town but only 200m from the beach. You can walk into town but if that isnt agreeable taxis are cheap but even cheaper is to catch a ride on the Loro Parque train (the Parc is only about 400m further east) and takes you right into the centre of Peurto down by the harbour. When you have exhausted yourselves shopping just catch the train back to the Parc and walk back to the hotel. We went the last week of February 2003 and the temp was 29-32 degrees (warmer than normal for this time of year). The rates are considerably cheaper from the beginning of April to half way through July (that's the low season). We are definitely going back and that is a recommendation
The sister hotel to Turquesa and newly built on an old banana plantation. It is a shame that these huge places are still being built for the touritst for at the best most are eyesores, never the less the hotel is exquisite and it's junior suites very comfortable. Treat bathrooms with much respect or you will get a painful reminder from the corner of beautiful marble sink! Staff are curteous and friendly and go out of their way to make your stay pleasant. Saga guests are particularly made welcome. On quite a steep incline it can be difficult for some to get around, but taxis are cheap and will take you anywhere. Evening entertainment is good. Pto.Cruz is a lovely town. Take an umbrella and jumper in the winter and enjoy! Pene Welch Feb '03