Turquesa Playa Gran Hotel Puerto de la Cruz

I just returned after a business trip where I brought my family. I choose this hotel after reading reviews and was quite happy.

Pro's

Nice size rooms for european standards and good terrace, marble bathroom

Nice lobby

nice pool

Restaurants buffet style and good local selection

1 minute from main beach playa jardin

Con

1)outdated furniture, small tv, airconditioning does not work the greatest, safe costs 27 euro to start and 3 euros per day

2)no internet or wireless-can use lobby computer for 1 euros per 10 minutes

3)cannot use indoor pool except for a few hours a day and must wear shower cap

4)beverages cost about 2 euors each at night

5)Parking 18 euros per day, free on the street

6)many many elderly people

7)10-15 minute walk to downtown-very nice stroll



A great value for the 80 us dollars I pain for breakfast, dinner and room for 2 people. I nice walk to downtown, but only minutes from main beach. Downtown has little swimming available, but with no water park could change alot of things. Nice family atmosphere, and would not recommend for somebody looking to party all night long. Average age of guest when we were there was about 70 (we are in mid 30's with one child) Bingo very successful there. Mainly Germans and Brits. You must like to walk to go downtown, but if you were down town you would have to walk by the hotel to get there.

I enjoyed this hotel because of the price.

After just spending a week at the Turquesa Playa, I can only say it was enough. Swimming pool that is coming away at the sides. (In need of instant attention) Absolutely NO SERVICE around the pool. Get your own drinks. Nobody clearing away around the poolside either. A poolside bar that was shut In June (unbelievable). The meals were just okay, not what you expect from a 4 star, also lacking of service. I think that the staff and management need to remember a smile and politness costs nothing. There is a definite lack of atmosphere, only glad that I did not take the children, they would of been bored!! I can only confirm what another review said a 4 star hotel but a 2 star service.

Our (family, two kids age 10 and 13) second time at the hotel for the Easter break was as good as the first one. We had half-board and one of the apartments (2 rooms + small kitchen unit + huge balcony). Location of hotel is superb 5 minutes to the black sandy beach (Playa Jardin), 15 minutes into the center of the touristy area. Very quiet location at night, nice pool(s), gym etc. Food is above average (buffet) three separate restaurants one can book (Canary, Argentine and Italian) we only tested the Canarian, the quality was good (if you like the dishes ;-)), bars OK, the Tosca bar with very friendly staff, the Atlantida not as thrilling, there are more facilities in the hotel, beer-bar, ice-cream-bar, small shop, hairdresser, rental-car agency. Taxis into town are cheap 3 to 4 Euro one way. Apartments/hotel very clean, friendly staff, always someone around who either speaks English or German (some French as well), very scenic with view of Teide/sea (depending on location of room), tourists of all age-groups, some families, many older travelers (usually SAGA-tours), entertainment program mainly for small kids (under 12), evening entertainment mainly for the over 40ies we's say. If you need discos there are enough in town. All in all a place we can strongly recommend. We will be back!

turquesa playa had great food and amenities, but the reception and bar staff spoiled our holiday with their rudeness and disinterest. Our teenagers were bored, and we felt young - as 40 somethings! All the other clients were at least 60+. The maid made my ill daughter leave her room, despite the sign on the door. The staff all need training in customer relations.

We have just returned from a two week break over Christmas & the New Year. The holiday was booked with SAGA holidays and was all inclusive.

From other SAGA guests who have regularly stayed at this hotel have said that they were disappointed this year after experiencing excellent holidays in this hotel (As highlighted by previous comments).

We found the buffet food provided for all meals exceedingly bland & tepid.

The only meals that were outstanding were the Christmas & New Year Dinners

My comment after spending over £2000 for two, for two weeks, is it is a four star hotel with two star service

We have been to the Turguesa Playa Hotel two years running now and I have to say it is a splendid hotel. The rooms are splotless and the food is excellent and plentiful. If there is nothing you like at mealtimes you are hard to please. We went with Saga and it was all inclusive and thought that it was excellent value for money. The Saga Dinner was excellent and was served with great expertise. We met some really nice new friends whilst we were there. You have to go this this hotel to appreciate the overall excellence of both the Saga and Hotel Staff.

The hotel Turquesa Playa was a totally surprise for me.The staff is friendly,the food excellent and also the rooms are big enough for 2 persons.I cried when i had to leave this place Thanks for the most fantastic time in my life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Lovely hotel, superb food and room, Almost on the beach with Mount Teide in the background. My wife and I had a truly fantastic Holiday.

I really can't praise this hotel enough, the quality is excellent, the staff are marvellous and it is situated on the edge of the town in a cul de sac so noise is at a minimum. My wife and I went for a week to get away from it all and I must say we were pleasantly surprised. Although at 55 we qualify to be "SAGA louts", we are not, and were probably the youngest there but the pace of life suited us just fine. If you are averse to dining or sunning yourselves by the pool outnumbered by our German countrymen then this is not the place for you but if you are happy with that you will be very happy. Being on the south eastern edge of the resort you are away from the hustle and bustle of the town but only 200m from the beach. You can walk into town but if that isnt agreeable taxis are cheap but even cheaper is to catch a ride on the Loro Parque train (the Parc is only about 400m further east) and takes you right into the centre of Peurto down by the harbour. When you have exhausted yourselves shopping just catch the train back to the Parc and walk back to the hotel. We went the last week of February 2003 and the temp was 29-32 degrees (warmer than normal for this time of year). The rates are considerably cheaper from the beginning of April to half way through July (that's the low season). We are definitely going back and that is a recommendation

The sister hotel to Turquesa and newly built on an old banana plantation. It is a shame that these huge places are still being built for the touritst for at the best most are eyesores, never the less the hotel is exquisite and it's junior suites very comfortable. Treat bathrooms with much respect or you will get a painful reminder from the corner of beautiful marble sink! Staff are curteous and friendly and go out of their way to make your stay pleasant. Saga guests are particularly made welcome. On quite a steep incline it can be difficult for some to get around, but taxis are cheap and will take you anywhere. Evening entertainment is good. Pto.Cruz is a lovely town. Take an umbrella and jumper in the winter and enjoy! Pene Welch Feb '03