Turim Europa Hotel
How has this hotel rated in the past?
Historical Traveler Reviews Turim Europa Hotel Lisbon
El hotel turim nos encantó. Estuvimos cinco días alojados y estuvimos muy cómodos. Es un hotel muy nuevo y muy limpio. Habitaciones muy acogedoras en las que no falta de nada. Buena atención personal. Desayuno buffet muy completo. Cerca del centro y bien comunicado. La relación calidad precio muy buena. Un hotel que recomendamos a todos los viajeros que deseen pasar unos dias en lisboa.
Das Turim Hotel liegt günstig in einer netten Nachbarschaft, sehr ruhig und geschützt. Es liegt in der Nähe von zwei Metro-Stationen. Innerhalb von fünf Minuten kann man mit der U-Bahn das Stadtzentrum erreichen. Das Personal ist freundlich, gut geschult und hilfsbereit. Das Frühstück ist gut und ein englisches Frühstück erhält mit einem kleinen Aufschlag. Unser Zimmer war wirklich geräumig, sauber und bequem. Der Preis war sehr günstig für ein 4-Sterne-Hotel. In jedem Fall kann ich dieses Hotel nur empfehlen.
Wir hielten uns hier vom 25 - 28.3.06 auf und es gefiel uns sehr. Das Hotel war im Jahre 2005 erbaut. Deswegen fand man alles in einem guten Zustand vor, sowie das Zimmer und Bad waren sehr sauber. Das Zimmer war klein; aber wir schliefen nur darin. Die Fußböden sind nicht mit Teppich jedoch irgendwelchem Holz belegt (was vielleicht interessant für diejenigen ist, die unter Allergien leiden). Es gab einen Flatscreen-Fernseher. Das Frühstück war sättigend aber nichts besonderes. Es gab nur eine geringe Auswahl ohne Früchten und frischen Gemüsen wie Tomaten oder Gurken. Die süßen Teilchen schmeckten delikat. Die Dame am Empfang war sehr freundlich und hilfsbereit mit Vorschlägen bezüglich Sehenswürdigkeiten. Die Lage des Hotels ist ebenfalls gut in der Nähe vom Marques de Pombal Platz. Die Verbindungen zum Stadtzentrum und Flughafen sind sehr gut. Ich kann das Hotel empfehlen und würde bei einem weiteren Trip nach dort wieder dort absteigen.
Too many problems, staff unfriendly, I can't recommend it!
We - three adults - chose the Turim Europa for its very reasonable price for a triple room, for the excellent reviews it got and because it was recently built in 2005.
We had booked a triple room - actually a twin two bed room for three adults in April for the period of July 11th-14th. The booking was made on a hotel reservation internet site in the US.
One day prior to our arrival we contacted the hotel by phone to see if everything was ok with our reservation - which was confirmed - and to notify the hotel that our arrival would be at 10 pm in the night.
Upon our arrival shortly before midnight - our plane was late - we were informed that they had cancelled our reservation at 6 pm and that they expected only two guests. The hotel was full or maybe even overbooked. My print out of the reservation confirmation was not respected. We were told that we were very lucky because somebody else had cancelled a room only 5 minutes ago and we could have a small room with one bed plus a small extra bed for one night and change to another bigger room with two beds plus extra bed the following night. No alternative was offered and instead of a welcome we were given the feeling that we could be lucky not to end out in the streets of Lisbon at midnight.
Upon departure we were charged more than what was the confirmed internet price. Again they did not accept my booking confirmation. The reception insisted on their information that the room price was for two adults only and they charged us extra for the third person. I had the feeling that they would not let us leave unless we paid what they wanted and since we already lost a lot of time at the reception we finally paid the requested amount in order to make it in time to the airport and catch our plane.
I notified the hotel reservation system by phone from home what had happened to us in the hotel and they said they had no influence on the hotel's practices concerning the cancellation. However it was confirmed that the internet rate was for three adults without extra charges for the 3rd person. They will now send this information by fax to the hotel to support my position to get back the overpaid money.
I feel cheated by the hotel and moreover unfriendly treated and put under pressure to pay the higher wrong price.
Apart from that the hotel offers what you can expect from a new 4 star hotel. Rooms are medium in size, almost spotless clean, have flat screen tv, and minibar. However the air condition worked well only in our room. Entrance hall and breakfast room were not well airconditioned. Breakfast was also disappointing. The breakfast room is too small when the hotel is full and quickly crowded and noisy. The selection of food is not what I expect from a four star in Lisbon. Whoever likes a boiled egg for breakfast has to boil it himself in a pot with hot water.
On the second day we did not receive bath towels and our second key card that we had left inserted in the room's power supply slot to keep the air condition running was removed by the staff and taken away.
Too many problems, unfriendly and not helpful staff. Certainly never again! Back at home I have to fight to get the overpaid money back.
Turim Hotel has a great location in a lovely neighbourhood, very quiet and safe. It is close to 2 metro stations and you need just 5 minutes to reach the city centre by tube.
Staff is kind, professional and helpful, breakfast is good (English breakfast has an additional little cost). Our room was really spacious, clean and comfortable and prices are very cheap for a four-stars hotel. I absolutely would recommend this hotel.
Two thumbs up!
Recently stayed here with 3 other girls in May. Compared with the Holiday Inn Lisbon, we enjoyed our stay at the Turim Europa more. The front desk staff is superb! We arrived at 9am and although check-in is not until 2pm, the staff let us check in as soon as the rooms were cleaned (around noon). The decor is simple and modern and the rooms very clean: wood floors, white bedcovers, small flat screen TV, and nice bathrooms. Good water pressure in the showers! The rooms are moderate in size (did not feel cramped like other European hotels). Although located close to Marques de Pombal, it's off the main street so very quiet at night (compared to the Holiday Inn). About a 3 minute walk to the Metro station or a 15-20 minute walk to the Baixa. There is also a small shopping center close by with a nice courtyard surrounded by cafes and simple restaurants. (2 min. walk). There are no internet connections in the room, but there is internet access in the lobby (expensive rates although the staff was nice and didn't charge us for quick email checks).
Parking is 8 Eur/day but would not recommend driving here...many one ways and it's easy to miss the small street it's located on. Taxi from the airport was 13 Eur, including luggage. Make sure the meter is on (it cost one friend 25 Eur!). Breakfast is okay...just the basics. Overall, a great hotel covering the necessities: clean, quiet, and good location! (book on one of the discount websites for the best deals: ~$80 for dbl/twn with brkfast)
Very Clean hotel and very firendly staff. I've been to a 4* hotel in Roma, and was a bit disappointed, so I was expecting something similar in Lisbon, but then I was surprised in a good way. Will definetely stay there if I go back to Lisbon
Recommendable for a weekend-trip
We stayed there from 25-28.03.2006 and had a good time there. The hotel was built in 2005, therefore everything was in good shape and the room + bath very clean. The room was small (but who stays there apart from sleeping ?!) There is no carpet on the floor, but some wood-stuff. (might be interesting for people with allergical problems) and a nice flat-screen tv. Breakfast was ok to fill the stomage, but not thrilling. Small variety only and no fruit or other fresh things like cucumbers, tomatoes. The sweet pieces tasted delicious however. The reception-woman was very friedly and helpful with sightseeing-tips. Hotel-location is also good, near the "Marques de Pombal"-place. Good connection to downtown or the Airport by busses.
I can recommend it and swould stay there again on my next trip to Lisboa.
Me and the company of 4 people we had a 5 day escape to Lisbon. Turim Europa was absolutely great in everything. It is centrally located near Marques do Pombal Square but is hidden from the main traffic and noise. Nice modern design, big rooms quality breakfast and very friendly staff. would definitely stay there if come once more
TripAdvisor Reviews Turim Europa Hotel Lisbon
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