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Historical Traveler Reviews Tryp Guadalmar Málaga
The Rudest Reception, I have ever encountered!!!!
My boyfriend and I have just returned from Malaga, where we went over for a quick weekend trip. After reading the reviews here on trip advisor we decided to go with the Trype Guadalmar hotel. The hotel itself is very nice, the location is a lot less crowded than most other resort areas, the beach is clean and the rooms and facilities are lovely. The Buffet breakfast in the morning is very good, with a wide selection for everyone's tastes, the chorizo, ham and mancheago cheese is to die for! On the beach outside there is a local beach restaurant that serves the nicest sangria, most people here are Spanish so if you like to try local delicacies such as salted grilled sardines and or fish that they cook in a boat type of bque, then this is the place to go. Your around a 10 euro cab ride from central Malaga however don't ask the reception for any help as they look at you like you are bothering them. I don't know if it was our Canadian and Australian accents that they didn't like, but they barely looked up at us.
My only complaint would be the Reception staff. Working within 5 star hotels I understand that first impressions are everything. Upon arrival we waited 15 minutes for the one lady to speak to us, she finally said hello, however was never fully paying attention to us but talking to other people and looking at her computer screen. She then tells us that our room that we had booked on Expedia was not payed for and wanted a credit card. We told her that the money was taken out of our account and indeed the room was paid for on our behalf, we travel a lot using expedia and have never had this problem. She then tells us that we have to wait 2 hrs for our room. We got on with the day and my boyfriend went back to check us in 4 hrs later and came back to meet me back at the pool after a half hour, stating she refused to give us a room and said it wasn't paid for, however kept walking away from him rather than dealing with the situation. He had finally asked to speak to a manager on duty as he didn't want to speak to this unbearable woman anymore and lose his temper and was told that there was no manager on duty. After asking 3 more times she told him that the manager was busy and did not have time to speak to him, anyways to make a long story short, we spoke to a manager got into the room and forgot about it. When we checked out the same woman was there and said it was still not sorted we ended up leaving a c/c number and will contact expedia and a general manager, as they need to sort out these issues promptly.
My question is why work in the hospitality industry if you are not a personable person and do not like people from different countries? We are two young respectable professionals, not teenagers who look like they are going to damage the place and were treated horribly for no apparent reason.
Beware of the front office staff, however don't let this steer you away from the hotel as it is good value for money.
Self-contained resort right on the Mediterranean
This resort is a 25 minute bus trip from the old part of Malaga. This wasn't a problem for our group, as we had a bus at our disposal to go back and forth to town to shop, eat, etc.
The hotel has a beautiful marble-floored lobby, nice restaurant, bar open on two sides to the outdoors, buffet area with outdoor seating (lunch only, $19 euros/person.) Can use small gym for extra $8/day, but it is not air conditioned, so it was literally a sauna in July! Small indoor heated pool. Internet access in lobby. Two PCs.
The outdoor pool was very nice. Surrounded by grass, thatched roof umbrellas, and several trees for shade. The only hassle was that the hotel allows guests to claim a lounge chair by throwing a towel on it for up to one hour. But everyone goes out early in the morning and disappears for hours. There are never enough chairs for that reason.
Our room (124) had a full view of the Mediterranean through sliding glass doors to a medium sized balcony with 2 plastic chairs and a table. The view was partially obstructed by a roof. Our marble-floored room was large with 2 double beds. Good A/C. Big towels, hair dryer, magnifying mirror, good shower.
Hotel Tryp Guadalmar
The Hotel Tryp Guadalmar in Malaga Spain
is an average hotel with a nice clean lobby. The staff were unwelcoming, unfriendly, not helpful, there attitudes were as if they could careless. I spent 6 days at this hotel, and the only freindly person was working in housekeeping. The food in the hotel was very much over price, and very bad. I had the lunch buffet every thing looked good until it was over taken by all the flying insects and a few birds for a hefty cost of 45.00 euro or 50.00 plus US dollars. I recconmand if you want good service, good information, good food (just good food) do a lot of research on hotels in this area, Cus this aint the one.
We stayed 2 nights here and found it an excellent hotel. Bedrooms were excellent looking over the sea. Couldnt ask for much more from the breakfast, loads of choice. The hotel is located right beside the sea and there is also outdoor and indoor pool and extensive gym for those who fancy it. 10 Euro taxi from the airport. To get into malaga city center you take the bus which stops at the front of the hotel every half hour and it cost just 85cents!
Great Location, Great Hotel, thouroughly recomend it.
We stayed at this hotel only overnight, but we were totally impressed and wished we planned to stay longer. It's a mid rise building overlooking the ocean. Lots of ocean view units. For those of us who enjoy hearing the ocean waves, it's ideal. We got a room for $92 Euro with breakfast buffet - a dawn good breakfast too. They allowed us to store the luggage at the hotel overnight while we took a side trip to Seville by train. There's a bus outside the hotel that takes you to the train station. Very convenient. Hotel staff friendly and helpful.
On and On getting better
We are now living in Canada and intend to re=visit the Guadlamar Hotel as we used it on several occasions from the UK. Its away from the trippery tourist centre of Torremolinus. It has been upgraded to a very high standard and the staff who have been there for years are helpful and pleasant. It is just 50mtrs from the sea and has every facility including indoor and outdoor pools. The food is excellent and the rooms, especially those with sea view and balcony, are comfortable. if you go, you won't be disappointed.
Good, but not great, hotel
This is a good, "positive-experience" hotel and we enjoyed our stay there in September 2003. Slightly out of season, but still warm enough to enjoy. Typical for a large-ish hotel there is a tendency towards annonymity, but all multi-lingual staff helpful and clealiness excellent: this is the first hotel I've stayed in where I've seen the same maid polishing and cleaning from 8 in the morning to 9 at night!
Don't be put off by location so close to airport - there really isn't a noise problem. Beach and hotel pool excellent and towns nearby good for food too.
One point to stress is that the hotel is out-of-town so there's really nowhere you can walk to if you want to get some food of an evening.
There are buses and taxis right outside the hotel, but be prepared for a good 10 minute wait at peak time and longer in the evening. Money saved by hotel's location can be made up for in higher transport costs.
Overall an enjoyable stay and would recommend to others.
We will return!
We return to the hotel every year and have never been disappointed.The continuity of staff is both a testimonial to the hotel and its greatest assett - when we go we are greeted and treated like valued friends.The facilities are excellent and Malaga is easily accessible without being on the doorstep.We have given up hiring a car because the taxi service is so cheap and efficient. highly recommended,but don't tell everyone!!
An oasis close to Malaga airport
Really nice hotel ; food was extremely good in the restaurant and also the buffet breakfasts were excellent with plenty of choice. There is a great beach restaurant barbecuing sardines and other fish right next door. The hotel has a really nice outdoor pool with plenty of sunloungers; there is also a small gym. All this and just 10 minutes from Malaga airport. Highly recommended
an excellent hotel close to the airport but noise not a problem. right next to the expansive guadalmar beach which was clean and uncrowded. hotel facilities were good and staff helpful. this hotel was in a quiet location with superb views but handily placed for trips into nearby malaga.
TripAdvisor Reviews Tryp Guadalmar Málaga
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