Palm Grove Hotel and Suites
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Historical Traveler Reviews Palm Grove Hotel and Suites Virginia Beach
Me and my girlfriend were considering stayin at this so called "resort" But after reading these reviews we might as well go camping considering all the bugs and dirt in this place. We will be staying at a MUCH nicer hotel and will forwarn our friends NOT to stay in this dump. This place is a joke. DONT go to the TROPICANA!
Ripped off for towing
After my daughter and I traveled an exhausting 7 hours to participate in the National Indoor Field Hockey Festival being held at the Convention Center on March 7, 2003, we had enough time to grab a quick bite to eat at a local pizzeria located on the corner of Atlantic & 17th Streets. No on street parking at that location, but a small parking lot close by was a great choice- at least we initially thought so. Only two cars in the lot and on a Friday afternoon, rain pouring down and we were short on time. We were not in the restaurant more than 5 minutes, that I suddenly saw my vehicle being towed and "paraded" down Atlantic, then 17th street with all her sports equipment in the car. The waitress informed us that "it happens all the time" and Tropicana owns the lot, but the towning company literally must have been stalking anyone ready to park at that spot. Give me a break- $75.00 rip off to get my vehicle returned for off-season, empty lot parking. So much for a welcome hospitality of the local hotels and eateries. I have no desire to ever return to Virginia Beach- they certainly weren't very "loving".
while getting prices for hotels in the area we parked at a lot for tropicana hotel. when we arrived back in 15-20 min., car was gone!!!!!
this took place jan 21 2003 only two cars at the lot.
do not go to the beach areas they had no answer other then SO. the towing company aristocraft where the same SO.
NO CARS OR PEOPLE any where, in numbers, they ,i guess donot want any guest at there hotel any time. stay away you will be towed my answer to you. we went down to the newcastle hotel
excellent place parking good staff nice to talk to.
stay in that area if going to towed city
Trap for ignorant tourists
My wife and I have traveled extensively and this was, without question the worst place we have ever stayed. The front desk staff was rude, the "pool" was a swamp filled with soft drink cans, ciggarette butts and other assorted garbage. The only food on the site was a half-eaten hamburger that was a perminant fixture in the elevator. The rooms were so filthy my wife slept in her clothes on top of the bed. We use the term "Tropicana" to mean "h*** whole". The positive ratings on this site obviously were planted by the owners to entice future guests.
I had a wonderfull stay at the hotel the staff was friendly and helped with everything i needed. I would recomend this hotel to anyone
We stayed at Tropicana Hotel this summer. When we arrived, we met with the warm and friendly staff. We checked in our room. Initally we had one problem which was dealt with immediately by the owner himself. We thought that the owner was a very understanding person. He told us that if we had any other problem just ask for him and that he would take care of it. After that everytime we saw him, he would take his time out to speak with us. I incourage everyone who is looking for a resonable rates and friendly staff to stay at this Hotel. Virginia Beach itself is very beautiful!!
I stayed at the Tropicana August 16th through the 19th. I would recomend this hotel to everyone. The front desk was very helpful. I had a few problems when I first arrived but the young lady at the front desk took care of it right away. I encourage anyone to go and stay and I will be back again the next summers to follow.
This is not a Resort
I was in Virginia Beach this weekend and I had no reservations for a hotel in V. Beach, so after driving around for at least and hour, I made a stop at Tropicana Resort, first, the service is awful at the Front Desk, there was only one person and there were 10 people in front of me, I only needed to find out if they have any rooms available! So I waited and waited, till finally another person showed up, but I waited at least 30 minutes, I think they should have a line or someone especific for those types of questions.
Rooms with Oceanfront view is $189 a night plus Tax, not that cheap, and is not worth that price. The air conditioner was not working and it never did, there was a fan, that was very dusty, the sink in the bathroom was clogged and there was some candy right under the bed. Two elevators, one that was broken the entire time, and the other one soooo slow.
Check out was so long because everyone else was complaining. Management does not seem to care about peoples complaints. I don't recommend this place at all.
I thought it was a decent looking place last time I was in Virgina Beach, but I learned my lesson about judging books by their covers.
We arrived on Satuday at 12:00pm and we were greeted very friendly, but when we got to our room it had bugs, a musty smell and it was hot and stuffy in there, it literally felt like a sauna. I tried to ask one of the attendants for help, but I couldn't distinguish them from the tourist, since they had no formal uniforms. We had to keep asking and asking them to come and check out the AC they finally came a day and a half later. The beds smelled like the covers had not been changed and the towels looked as if they had been used and not washed. When we confronted the front desk about their service, we received a very rude reaction. The couple next doot to us also experienced similar problems. My suggestion to you all is to stay as far away from this place as possible. This place is a prime example of a wolf in sheeps clothing.
Virginia Beach, Tropicana Resort Hotel
On 07/01/02 our family stayed at the Tropicana Resort Hotel located at 1719 Atlantic Ave during the July 4th weekend. I must say that this place is the worst ever. We checked in at 11:30AM and went to our room. We noticed that the smoke detector was missing. The microwave and the bathroom's light weren't working. The room was filled with alot of bugs. We had to call the help desk at least 3 times a day to notify the power outage. The air conditioning was filthy and wasn't blowing enough air. The parking lot was extremely tight. There must be scraped on some cars. The help desk person was rude. The employees do not wear formal uniform. One employee came to our room without shirt to fix our smoke detector. We called the help desk for housemaid/housekeeper to replace the towels and trash but be told to look for your self. What kind of service is this? The towels do not look so clean. We talked to several guests and they all agreed that this must be a rip off place. I was being told later that if you don't feel like staying, you only have 10 minutes to get your money back. We were paying for $162 including tax per night.
PLEASE DO NOT STAY IN THIS HOTEL.
TripAdvisor Reviews Palm Grove Hotel and Suites Virginia Beach
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